If the chain comes off the guide bar on your pole saw, it could be the result of a broken tensioner, damaged chain, or a chain tensioned too loose. Read more on this in our repair help.
Learn how to access the oiler on your pole saw to determine why the chain doesn't have enough oil. Read more about this issue with our troubleshooting guide.
Find out why the chain on your pole saw will not stop turning with our repair guide. It may be an issue with the clutch, or that the idle speed is set too high.
If the engine of your pole saw runs but the chain doesn't cut, it could mean the chain is positioned too tightly, or is damaged. Find out more about this issue with our repair guide.