ITW4871FW2 Whirlpool Washer - Instructions

1. Removed the fabric softener dispenser

2. Removed Barrier Seal Cover

3. Removed bolt and seal

4. Removed and replaced CAM Agitator Assembly

5. Reversed the removal steps.

I popped of the fabric softner dispenser at the top auger by appling pressure with both thumbs rather than use the notch provided. This gives access to the agitator mounting bolt which was removed with a deep socket and extension on a ratchet handle. The agitator slipped right off the splined shaft by pulling upward at two points at the bottom. I ordered the complete agitator repair kit which included a part that improved the operation of the top auger, it may have been a factory upgrade at some point on this machine. I did use silicone grease where required and I feel that this is a must for longevity of the thrust washer. If you are ordering the complete kit, the o-ring seal for the inner cap is included. The machine washes like it was new.

Removed the attaching bolt and then removed the Upper Agitator Assembly. I removed the damaged parts and installed the Agitator Repair Kit and Re-installed the NEW Upper Agitator Assembly.

All of our wash was smelling like mildew. It was making us nauseas . After the repair everything smelled fresh and clean again. We received our parts within three days.

Thanks

I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.

Tip washer on its front removed belt guard and belt. Removed shift actuator. Put new actuator on, put belt and guard back on, put back panels on and it was fixed.

Super easy. Watch the video on YouTube.

snapped off the softener dispenser, pulled out the plastic seal below and could see problem. Used socket with extension to remove agitator. ran machine to verify transmission was working.
Looked up parts on line and found Part Select. The repair stories insured me I had correctly identified problem. Ordered part on Sat. arrived Tues. Reversed disassembly process with new agitator. Success
Great source of information, fast delivery, very satisfied overall and will reccomend and use again

I followed the video published on this site

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

I popped the cap off of the agitator. I could see the grabbers weren't grabbing the side of the agitator. I thought I could take a shot at fixing it since I was ready to give up. Happened upon this site. With the model number, I was very easily able to find the parts I needed. Ordered them up. Took one bolt out of the assembly and the whole agitator came off. I popped in the new parts as the diagram was very easy to follow, resecured the bolt, and all was good. I saved a ton of money off replacement or even calling a service tech. Your site made this very easy with the detailed diagrams. Didn't order anything I didn't need. Only cost $11 to fix it and made me feel like Mr. Fixit. I will definitely use your site as my first, best choice for any problems I have in the future.

The process to replace the nylon pieces was to remove the protective cap, (which snaps in place),agitator (which is held in place with a nut) you will need a socket with an extention to reach the nut, and worn parts. replace the agitator repair kit, agitator and protective cap and your washer works as good as new. This is a very simple repair job, even a 10 yr old could do this

took out old agitator and installed new one, machine now runs like new. couldn't be happier.

Removed softener dispenser, removed part under that to reveal bolt that holds agitator on to washer. Figured out there was more to the problem than just the dog ear things and had to end up getting a whole new agitator. Probably saved us $60 minimum in labor and trip charge and was a piece of cake! Took my husband less than 15 mins. to remove old agitator and put on new one. Geez, I guess I have to do laundry again!

I clean out the fabric softner dispenser on my machine on a regular basis and found the seal split. After looking at several sites to try and find this part, I found this one. Ordering couldn't have been easier and repair only required pulling up the cup for the softner and installing the cap.

Thanks for making finding part so easy . . . .

I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.