11020232712 Kenmore Washer - Instructions

I ordered these parts for next day delivery. The next morning they were on my door step!

I pulled off the plastic cover inside the agitator, under the softener dispenser and replaced the old "O" rign with the new one. Next I used a 3/8" socket with a 6" extension to loosen the agitator nut and removed it. The one on our machine was on rather tightly - a bit too tight in my estimation.

The upper part of the agitator lifted easily. I lifted out the cog mechanism and studied it. I took the new parts, and assembled them, using the old parts for visual reference. All of this took about ten minutes. Be sure you push firmly on the retainer until it locks in place to keep the cogs in their slots.

Next I spent about 15 minutes cleaning up the agitator just because I like to put stuff back together in 'clean condition'.

Next I replaced the thrust bearing. The instruction specified a special grease to lubricate the thrust bearing - order this when you order the parts. The original one had no grease on it and was quite worn. I used food grade vaseline. You could probably also use silicone lube on this, the part is nylon.

After I cleaned the assembly and put in the new thrust bearing, I replaced the agitator. I had slight difficulty lining up two grooves on the cog holder for the guides in the main agitator mount but got them lined up on the third try - that took less than a minute. I put the new washer on the nut, inserted the nut and tightened it down - be careful not to over tighten, just make sure it is snugged down.

Over-all this is a fairly straight-forward repair job and is not difficult - anyone who can follow easy to read instructions and run a socket wrench can do this. I would only caution to make sure the new cogs are correctly oriented in their holder. Study how the original is assembled so you can duplicate it with the new parts. Just for the record, the nut is standard right hand thread - lefty loosey, righty tighty.

I think these parts are made to fail on purpose - if the machine gets over loaded and the agitator can't work it will chew up the cogs rather than break the agitator. Good thinking on some engineer's part!

I was lucky when I found Parts Select - I'll come here for my parts from now on!

Repair was extremely simple by using the video provided online. Works perfectly! Thanks so much.

The repair was exactly like the instruction vidio

Tip the washer on its back remove the agitator install new one under 15 minutes

Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.

Replaced agitator sprage kit. Simple instructions simple repair

Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.

Inserted a straight slot screwdriver into the small opening between the Fabric Softener Dispenser and the Agitator Assembly. Twisting the screwdriver slightly, causes the dispenser to separate from the agitator exposing a 7/8" bolt. Using the proper socket, removing the bolt allows for the removal of the complete agitator assembly. Reverse this process to install the new complete agitator assembly.

Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.

I simply watched the brief video supplied on both the page as well as my emailed receipt and performed the steps as directed. There were no deviations required... it was exactly how the video described it. Honestly, I expected a more lengthy and complicated repair!

Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

I popped the cap off of the agitator. I could see the grabbers weren't grabbing the side of the agitator. I thought I could take a shot at fixing it since I was ready to give up. Happened upon this site. With the model number, I was very easily able to find the parts I needed. Ordered them up. Took one bolt out of the assembly and the whole agitator came off. I popped in the new parts as the diagram was very easy to follow, resecured the bolt, and all was good. I saved a ton of money off replacement or even calling a service tech. Your site made this very easy with the detailed diagrams. Didn't order anything I didn't need. Only cost $11 to fix it and made me feel like Mr. Fixit. I will definitely use your site as my first, best choice for any problems I have in the future.

It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.

I clean out the fabric softner dispenser on my machine on a regular basis and found the seal split. After looking at several sites to try and find this part, I found this one. Ordering couldn't have been easier and repair only required pulling up the cup for the softner and installing the cap.

Thanks for making finding part so easy . . . .