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11020232712 Kenmore Washer - Instructions

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All Instructions for the 11020232712
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Customer:
Marsha K from Colorado Springs, CO
Parts Used:
285565
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
top of agitator wouldn't move to pull clothes down
Removed softener dispenser, removed part under that to reveal bolt that holds agitator on to washer. Figured out there was more to the problem than just the dog ear things and had to end up getting a whole new agitator. Probably saved us $60 minimum in labor and trip charge and was a piece of cake! Took my husband less than 15 mins. to remove old agitator and put on new one. Geez, I guess I have to do laundry again!
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Customer:
Yvonne from Saint James, MO
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
4 small nylon pieces on shaft inside agitator, worn out, agitator would not turn properly. and
The process to replace the nylon pieces was to remove the protective cap, (which snaps in place),agitator (which is held in place with a nut) you will need a socket with an extention to reach the nut, and worn parts. replace the agitator repair kit, agitator and protective cap and your washer works as good as new. This is a very simple repair job, even a 10 yr old could do this
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Customer:
Bruce from Bentonville, AR
Parts Used:
285565
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
The cloths mover stopped working
I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.
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Customer:
Rita H from Bastrop, LA
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
washer would not agitate
took out old agitator and installed new one, machine now runs like new. couldn't be happier.
2 of 2 people found this instruction helpful.
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Customer:
James from PINE MOUNTAIN, GA
Parts Used:
8212641RP
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Washer hoses due for replacement
Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.
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Customer:
Loraine H from ALBEMARLE, NC
Parts Used:
W11038689
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Sensor was not changing it would go back to wash from rinse
Ordered the part for the 500 series Kenmore washer open the top switch the two parts out and reconnected the new part replace the covers they only thing is cold is hot and the hot is cold even with it connect correct I just put on opposite settings and go with it
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Customer:
Beverly from MONUMENT, CO
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Wrench (Adjustable)
Washer would not agitate
I ordered the part and watched the installation video. It would have helped if I had watched the video all the way through at least once. Instead I paused and restarted it as I did the repair. As a result I had a hard time putting the agitator back together. Otherwise it was a fairly easy repair and my 20-year-old washer works great again!
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Customer:
David from MILLBRAE, CA
Parts Used:
80040, 285587
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Upper agitator not turning.
Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.
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Customer:
JOHN from SPRING HOPE, NC
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
agitator bumping and knocking
I removed the agitator top cap first. I reached inside and removed plastic cap. I then removed the 7/16 bolt inside the agitator and lifted it out of the machine. I put my foot on the bottom part of the agitator and pulled the top part off. I removed the plastic bushing in the bottom part and then removed the plastic bushing with the dog ears and the bolt. I used some appliance grease on the bushing on the bottom part and slid the top part of the agitator back in place and replaced the 7/16 bolt. It worked like a charm. My wife says I'm her hero. Thanks for making it so easy.
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Customer:
Dean from SAN JOSE, CA
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Replace Agitator kit
Removed top agitator bolt lifted agitator out and replaced ring and geared dogs. replaced Agitator top swirl vanes. It would have been nice if the kit included agitator grease and a new bolt and washer.
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Customer:
Sandra from Hartford, NY
Parts Used:
WP3348752, 285811
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Wrench (Adjustable)
Agitator wouldn't twirl.
Removed old agitator and determined teeth in center were worn down. Purchased new upper agitator assembly and repair kit. It now works like a new washer. (NOTE: It wasn't until after I did the repair that I heard 15 years is quite old for a washer. But it cost me $40 to repair compared to $500 to replace. I hope it lasts another 15 years!)
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Customer:
patrick from LA PINE, OR
Parts Used:
285811
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Agitator not turning on the top
I ordered a whole agitator repair kit. Had a few problems getting everything to line up right.Finally figured out what I needed to do and everything worked like it should.
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Customer:
Keith from Mount Vernon, WA
Parts Used:
WPW10072840, 80040
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench set
Timing tabs securing the agitator center
There are 4 tabs that come from the main agitator body through the center & lock into the centerpiece that holds the directional cogs. They have a tab similar to a cable tie that can only be put on once. They need to be clipped before it will dissassemble & reassembly is difficult because they need to be timed to reattach the round center cog plate. Maybe cut off 2 of them & taper the other 2 them for easier reassembly.
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Customer:
Lyle from Paradis, LA
Parts Used:
285811
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
Agitator Not Working Like It Should
Ordered the agitator repair kit and it came very fast.. Followed the instructions, the kit had all the parts needed.. Took around 30 minutes, but some of that was scraping the built up scale from the agitator itself, you might not have to do that.. Easy job.. Agitator now works like new.. Very Happy, and so is my wife, the kids looked and said, "Hey,my jeans go down to the bottom now, cool..!!"
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Customer:
Timothy from Kansas City, MD
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
agitator was making a large amount of noise
After the wife held the phone to the washer so I could hear the horrendous noise it was making. And I screaming at her "shut it off, shut it off!' I came home and took the agitator apart, and found the directional dogs worn out. Went to the computer and easily ordered new parts, which came very quickly. I took off the agitator with a long extension and socket, put in the new dogs and reversed for installation. Told the wife get back to doing the laundry!
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All Instructions for the 11020232712
121 - 135 of 957