11020232711 Kenmore Washer - Instructions

Remove dispenser and barrier cap by hand to access cam assembly. Unbolted agitator assembly and pulled up firmly.
Able to access and replace cams. Before pulling out note how assembled and make sure to put back exactly the same. Singe person using this machine for 8 years. Poor design or quality of cams to fail so soon. Family of 5 would have been through this in a few years. For only 15 dollars definitely worthwhile repair. Parts arrived in days.

I already had the old agitator out, so when I got the new one I put it in the tub. You have to spin it a little so it seats properly. I then tightened the bolt with a 7/16” socket and my wife was washing a load within 15 minutes

Removed old one (2 screws) slid in place and screwed in.

Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.

I went to a site that helped me diagnose the potential problems with my washer. It was the dogs that had gone bad and we're no longer gripping the upper agitator. Socket set to go in and undo the bulb the holes the upper agitator in place. You just remove the assembly that holds the dogs and I used a new washer that goes in between the upper agitator and the lower agitator. Save beaucoup bucks and it's sort of empowering for a non mechanical person. The website scared me right to you guys. And I also bought another order we can involve the upper agitator and an extra set of those dogs. Awesome company! Customer service is incredible!

I just ordered the complete agitator kit since I didn't know for sure what I all needed, and it made my repair so easy replacing since it was all complete. I followed video which was a great help. Got it all done in 25 minutes. Very easy. Thank you...

Tip washer on its front removed belt guard and belt. Removed shift actuator. Put new actuator on, put belt and guard back on, put back panels on and it was fixed.

snapped off the softener dispenser, pulled out the plastic seal below and could see problem. Used socket with extension to remove agitator. ran machine to verify transmission was working.
Looked up parts on line and found Part Select. The repair stories insured me I had correctly identified problem. Ordered part on Sat. arrived Tues. Reversed disassembly process with new agitator. Success
Great source of information, fast delivery, very satisfied overall and will reccomend and use again

I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.

Removed the agitator and seperated the top unit notice the cam arm were worn, order the parts on line Sunday After noon and recieved the parts the next week! Great service very easy I did call customer Service checking on delivery spoke Steve who was very helpful.

I followed the video published on this site

There are 4 tabs that come from the main agitator body through the center & lock into the centerpiece that holds the directional cogs. They have a tab similar to a cable tie that can only be put on once. They need to be clipped before it will dissassemble & reassembly is difficult because they need to be timed to reattach the round center cog plate. Maybe cut off 2 of them & taper the other 2 them for easier reassembly.

Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.

Part fixed it perfectly.

I figured out through the process of elimination that the problem was the rubber plunger that the solenoid opens and closes. I couldn’t fix just the plunger so I replaced the whole water inlet valve and the cold water worked perfectly after that. Even though it was a little tough to diagnose the problem it was very easy to replace the part once I found out what it was that was wrong.