11020232711 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- JERRY W. from CARROLLTON, GA
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- LADD from ARCADIA, FL
- Parts Used:
- W10780045
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
When the washer would go into spin cycle it sounded like the drum was banging all four sides of the washer.
Unplugged from power, unhooked water lines.Then removed back cover and control panel and top set to the side. Rear rods very easy to do by yourself after those where done have help and tip it backwards and change out the front 2 then reassembled and hooked back up and tested. Everything worked like brand new !!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dawn from TOWANDA, PA
- Parts Used:
- W10913953, WPW10006384
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Washer won’t go into spin cycle! Tries too but then stops
Replaced the drive belt and shift actuator but that did not fix the problem! So I ordered a transmission and this still did not fix it! I give up! Time to get a new washer!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Richard from HOUMA, LA
- Parts Used:
- W11210459
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Cold water was not working
Was the video and I started everything fell into place. Thank you very much
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Scott from STILWELL, KS
- Parts Used:
- W11210459
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
OEM water valve was allowing water to drip into the drum with no power to the valve.
Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- TERRY from WAUKEE, IA
- Parts Used:
- W10721967
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Terry from KEYSTONE, IN
- Parts Used:
- W10837741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
wanting to see this new energy efficient washer work, with the lid open
There are a lot of complaints, with these new energy efficient washers, no matter the brand, on the amount of water that is being used, and not properly washing your cloths, while in the wash cycle.
I got this new MayTag washer, and wanted to see it work, for myself, so I can try to correct the problem. But in order to see it work, and fill, the lid has to be open, to observe it working.
To do so, there is a part connected to the lid, called a "STRIKE", that when the lid is down, it activates the electronics, making the washer run.
So, I purchased this strike, to insert it in the washer, so I can observe the washer running, while the lid is open. Very easy, no tools required, just stick it in the slot, where the strike, on the lid goes, when the lid is closed.
I got this new MayTag washer, and wanted to see it work, for myself, so I can try to correct the problem. But in order to see it work, and fill, the lid has to be open, to observe it working.
To do so, there is a part connected to the lid, called a "STRIKE", that when the lid is down, it activates the electronics, making the washer run.
So, I purchased this strike, to insert it in the washer, so I can observe the washer running, while the lid is open. Very easy, no tools required, just stick it in the slot, where the strike, on the lid goes, when the lid is closed.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mark from BELLEVUE, NE
- Parts Used:
- W10837741
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The Washer acted like the lid would not latch and stopped it from cycling.
My fault completely! I shut a valve off to a spicket that I have in my garage due to a Nebraska winter. The problem turned out to be that my washer was receiving its cold water from the line that I shut off. So it was an expensive lesson to learn after replacing the switch harness and the latch. Water was turned off Ding Dong!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Anna from TAWAS CITY, MI
- Parts Used:
- W10837741
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lid strike broke
Removed old one (2 screws) slid in place and screwed in.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Stacie from CHANDLER, AZ
- Parts Used:
- WP3951744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
would not get the clothes clean because it did not agitate
Hi I took off the old one and put on the new one quick and easy
Was this instruction helpful to you?
Thank you for voting!
Agitator began skipping and not moving through part of turn
Remove dispenser and barrier cap by hand to access cam assembly. Unbolted agitator assembly and pulled up firmly.
Able to access and replace cams. Before pulling out note how assembled and make sure to put back exactly the same. Singe person using this machine for 8 years. Poor design or quality of cams to fail so soon. Family of 5 would have been through this in a few years. For only 15 dollars definitely worthwhile repair. Parts arrived in days.
Able to access and replace cams. Before pulling out note how assembled and make sure to put back exactly the same. Singe person using this machine for 8 years. Poor design or quality of cams to fail so soon. Family of 5 would have been through this in a few years. For only 15 dollars definitely worthwhile repair. Parts arrived in days.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- George from Danbury, WI
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top agitator did not work
I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Marilyn from Heath, OH
- Parts Used:
- WP3951744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
agitator worn
First removed the cap, took out the screw, pulled out old agitator and replaced it with the new one
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Joseph from Jupiter, FL
- Parts Used:
- WP3951744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Partial Agitation - CAM Agitator teeth worn
1. Removed the fabric softener dispenser
2. Removed Barrier Seal Cover
3. Removed bolt and seal
4. Removed and replaced CAM Agitator Assembly
5. Reversed the removal steps.
2. Removed Barrier Seal Cover
3. Removed bolt and seal
4. Removed and replaced CAM Agitator Assembly
5. Reversed the removal steps.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lorena from Tampa, FL
- Parts Used:
- WP3951744
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
the agitator was making loud noises and then the top part stop working
My husband just took the bolt in the middle took the broken one, put the new one, put the bolt back the lid the rubber seal and done. Working like new.
Basically we did what everyone else did with this part, it help me realize I did not need to call a repairman for this, I knew hubby would be able to do this.
Basically we did what everyone else did with this part, it help me realize I did not need to call a repairman for this, I knew hubby would be able to do this.
Was this instruction helpful to you?
Thank you for voting!