TFF20DCM General Electric Refrigerator - Instructions

Thanks to the stories on PartSelect my wife and I knew what to expect. The biggest hassle was sawing off the rivet that's on the hinge on the refrigerator (my wife volunteered for that job). When we got everything back together the door worked a lot better, but still wouldn't close without a little push. In frustration and running out of time, we put the stuff back inside the refrigerator door and that did the trick! The weight was enough to allow the door to close on its own.

I took the top over off the pivet bracket and used a nut driver to remove the screws on the pivet. Lifted the door off and put on some saw horsess. I revoved the pieces of the old cam on the door by taking out the screw and put the new cam back.
I then drilled out the rivet on the bracket on the door and removed the broken cam. replaced it with the new one and used a screw and nut to replace the rivet. Put the door back and works great now.

1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.

Laying on the floor I blocked up the door. Removed old hinge and cam. First I replaced the cam then I inserted the hinge into the cam. Positioned the door to enable me to refasten the hinge to the Refrigerator. Another way is to empty the stuff from the refrigerator door.Then remove the top hinge take off the door and place it on the counter on a blanket so as not to scratch the door. Replace the cam. Place the door back on the wooden blocks.Insert the Hinge into the cam while the door is standing on the wooden blocks. It would be a great help if you had a second person to hold the door so you don't gets bumps on your head. You first need to attach the top honge withe the 2 screws loosly so the door will move. Then screw the bottom hinge to the refrigerator. If you find that the inside of the door is rubbing lossen the top hing and adjust the door until it closed properly. Also by putting the stuff back on the door may cure the rubbing. Good Luck

The new slides were slightly different than the original slides. The slides fit, but the glide inserts on the slides interfered with the drawer. I had to remove the glide inserts, and modify them. Now the drawer slides properly.

I popped the rivet of the new hinge I received, removed the plastic bushing and installed it on my old hinge - this was the part that went bad on my old hinge. I re-installed my old hinge with the new bushing, problem solved

Followed previous poster's steps. Replacement of door closing cams took 35 minutes. Make sure you buy 2 cams for each door.

Removed screws holding top door hinge. Lifted the door off bottom hinge. Unscrewed cam from bottom of door. Drilled out rivet holding the second cam in the bottom hinge. Replaced both cams using a flat headed bolt to hold the bottom cam. Dropped door into bottom hinge and replaced top hinge screws. Job done.

Make sure you buy two cams and have a bolt to replace the bottom rivet.

Not a difficult job as long as you have a drill !!!

I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.

I removed two screws at the top of the door, lifted the door off. I got lucky: the broken cam was the one on the door (easy to remove), not the one on the body of the refrigerator (tough to remove).
There is a shim which was also broken - no way to know that ahead of time. I bent a 5/8" lock washer flat and it served acceptably as a shim.
It would be helpful if PartSelect.com could include with its listing of the cam, the fact that (1) the shim will probably be needed, and (2) there's a very good chance that you'll need TWO of the cams as well.

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH

Replaced the old cams with new ones, door works perfect now.

Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.

I Supported the door with wood blocks. Then used a socket wrench to remove both parts of the lower hinge. I had purchased 2 of these plastic closers as recommended. One of them must be cut off with a Dremel Tool or small grinder. A small bolt and nut replaces the rivet that was cut off. Reinstall it just as it was removed. Job complete.
Parts were delivered on time, web site instructions were excellent. I highly recommend PartSelect.com

The old plastic door closer cam on bottom of the the door had broken. What was left of it was held on by a hex head screw. There was also a fiber spacer under the cam that was broken. I made a new one out of a piece of aluminum, but cardboard probably would have worked.

Forgot to mention you have to take the door off first--loosen the two screws on the top hinge and lift the door out of the bottom hinge.

I found the self-closing sometimes won't work well until there is some weight in the door.