TFF20DCM General Electric Refrigerator - Instructions

Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.

It was a trivial repair job -- just removed the Philips-head screws holding in the broken rails, and screwed in the new ones. (I also took the opportunity to scrub the bottom walls and floor of the fridge.) I'm just glad that PartSelect had the parts available, and that it was so easy to locate them!

removed broken rail and replaced two screws and the job was complete...took longer to clean the botom of the refrigerator than replace the part

Trust me when I say that I am not a very handy person. It took only a matter of seconds to remove the broken slide rail, took 2 screws out. I found the part easily on the website, placed the order and the part was in my house in 2 days. My 12 year old son and I replaced the slide rail in a matter of seconds-required only the same 2 screws to secure in place. We replaced the glass shelf, slid the draw into place and now it is as good as new! A very easy repair!

This my second time to do it after 8 years. Took 10 minutes.
1 Remove all the contents on the side door
2 Remove the 2 bolts on top connecting the door to the refrigarator
3 Lift and remove the door up and put it the side
4 Clean and remove the old door closing cam put the new one
5 Door ref is fixed

Remove the 2 mounting screws, remove broken rail, install new rail and install 2 screws. I was finished in about 2 minutes.

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!

Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.

I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.

1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.

removed the door, installed the cam riser, and reattached the door. It took longer to remove the contents in the door than it did to install the cam riser.

Replaced the old cams with new ones, door works perfect now.

The bottom of the door was 5 " off the floor. A 2x4 block and a 4x4 block were pushed under the door and supported it while the water line was disconnected the hinge removed and the cam replaced. It was a simple fix and reading other people's experience made the repair so much easier.

Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.

Laying on the floor I blocked up the door. Removed old hinge and cam. First I replaced the cam then I inserted the hinge into the cam. Positioned the door to enable me to refasten the hinge to the Refrigerator. Another way is to empty the stuff from the refrigerator door.Then remove the top hinge take off the door and place it on the counter on a blanket so as not to scratch the door. Replace the cam. Place the door back on the wooden blocks.Insert the Hinge into the cam while the door is standing on the wooden blocks. It would be a great help if you had a second person to hold the door so you don't gets bumps on your head. You first need to attach the top honge withe the 2 screws loosly so the door will move. Then screw the bottom hinge to the refrigerator. If you find that the inside of the door is rubbing lossen the top hing and adjust the door until it closed properly. Also by putting the stuff back on the door may cure the rubbing. Good Luck