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JD968SK2SS General Electric Range - Instructions

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All Instructions for the JD968SK2SS
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Customer:
John from CENTERPORT, NY
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
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Customer:
James from CHESTER SPRGS, PA
Parts Used:
WB23T10015
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Oven tempeture off by 50 degrees
Sensor is in rear and on top ov oven. What could be a 10" job took 45". My problem was the oven door was diffinately in the way. Also I wear bifocals which makes me tilt head to see nuts. I felt like a contortionist. HINT: remove door and give yourself some room to work.
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Customer:
Steve from Seattle, WA
Parts Used:
WB24T10119
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
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Customer:
William from Perryton, TX
Parts Used:
WB30T10043
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Stove Top Element Heat Varies
Removed stove top from counter, removed glass top by removing 10 phillps screws, removed control bracked, unplugged connectors(wires) on old control and plugged into the correct position on the new control, replace control on the bracket then reinstalled the stove top and placed the stove top back into counter.
2 of 3 people found this instruction helpful.
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Customer:
Gail from Glen Allen, VA
Parts Used:
WB23T10015
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
Erratic oven temp
RE: 2 yr. old GE double wall oven with convection option in upper oven, non-convection in lower oven: baked goods were not browning, were undercooked or burned. Tested both ovens on regular bake setting using 2 oven thermometers. Set ovens for 350. Although after 10 min both ovens beeped "ready", the oven thermometers actually read 200 - then would swing up as high as 500 and as low as 200 during the 20 min test period. Decided to first replace top oven sensor only, just in case it really was a more expensive control panel problem. It was a bit awkward to reach back there with the oven door in the way, but I have long arms! Aimed my flashlight, removed nuts with a socket wrench, pulled out the sensor, popped the clip and the old sensor easily separated from its connection. Snapped on the new sensor, pushed it back in and reset the nuts. Easy. Set the oven for 350 and tested again with 2 oven thermometers for 45 min. Voila! The oven thermometers read exactly 350 when the oven beeped "ready" and it stayed at 350 throughout the entire 45 min retest period with only a 3 degree variation both up and down. What a great improvement! Immediately went online to Parts Select and ordered another sensor for the bottom oven which was having the same problem. Fixed both ovens all for under $30 - and just in time for Christmas cookies! Don't want to know what the repair guy would have charged.......Merry Christmas!
2 of 3 people found this instruction helpful.
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Customer:
Richard from SIMSBURY, CT
Parts Used:
WB24T10063
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
burner would switch to full power randomly
Remove the top back panel to expose the switch. Remove the switch knob & mounting bezel and then unscrew the 2 mounting screws from the front. Replace the wires one by one and follow the enclosed directions in the event that this is an upgrade for an older switch. Remount the switch from the front and replace the back panel.
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Customer:
Dagmar from WESTMINSTER, CO
Parts Used:
WB56T10105
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Broke the glass on our oven door due to cold water spilled while it was hot
First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.

Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.

For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.

We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
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Customer:
kathleen from Wynantskill, NY
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
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Customer:
Frank from PARKER, CO
Parts Used:
WB44T10043
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Lower Oven Broiler Stopped Working
Turned power off to oven
Unscrewed broiler nuts (total of 4)
Pulled Broiler out from back of stove
Disconnected wires
Reconnected wire
Remounted broiler and replaced bolts
Turned power back on
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Customer:
Russell from ARROYO GRANDE, CA
Parts Used:
WB44T10043
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Remove and replace Broil (upper) heating element.
Turn off the power to the oven. (There should be a circuit breaker in the main power panel dedicated to just the oven) (the oven should be cool to the touch).
Open and remove the door by pulling it up and off the hinges (this is best accomplished with a helper).
Remove the racks (wire shelves).
Remove the two 1/4" mounting screws that secure the heating element to the back and the two screws that secure the element to the top of the oven..
Gently pull the wires out and disconnect them from the heating element.
Now reverse the process.
Connect the wires to the new heating element in the same fashion as they came off.
Push the wires and heating element back in place and secure with the four screws.
Replace the wire racks (shelves).
Replace the door (again, this is best accomplished with a helper).
Turn the power back on.
Run a test of the broiler to make sure the repair was completed properly.
voila!
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Customer:
LUIS from CONCORD, MA
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
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Customer:
Gary from Manchester, MD
Parts Used:
WB30T10043
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Small Element on cook top fails to function
Turned of the electric at the circuit breaker. Removed the cable clamps for the electric feed cable to enable free movement of cooktop. Lifted cooktop from the counter and propped up on counter ledge. Removed control knobs. Removed perimeter screws, 8 phillips, from around the edge of the cook top surface where it attaches to the sheet metal housing and lifted glass top off. Removed the failed burner and disconnected the four electrical leads. Removed the mounting tabs from the old burner and installed them on the new burner. Attached the electrical leads to the new burner and tightened with pliers. Reattached glass top and knobs, reinstalled in counter, clamped the electrical cable, flipped the breaker and tested. All good.
2 of 4 people found this instruction helpful.
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Customer:
Joan from SOUTHINGTON, CT
Parts Used:
WB25T10027
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Oven lamp globe shattered . Needed a replacement
The oven lamp shattered while cleaning. Easy to replace by hand.
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Customer:
Sarah from MONTGOMERY, TX
Parts Used:
WB04T10050
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Followed a GE Video on installation
Followed GE repair video
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Customer:
Joseph from Murrells Inlet, SC
Parts Used:
WB04T10050
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
door gasket was soiled
took out old gasket and inserted new
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All Instructions for the JD968SK2SS
46 - 60 of 97