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See part 62 in the diagram
Replacing your General Electric Refrigerator Dispenser Door Assembly or Flapper play video
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Dispenser Door Assembly or Flapper

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1 Review
$13.04
Fix Number: FIX964304
Manufacturer #: WR17X11653
Manufactured by: GE

Product Description

This is a genuine OEM replacement door flap for the ice maker in your refrigerator. This part goes by many different names, including door recess assembly, ice door assembly, dispenser door, ice chute door kit, ice chute door, or dispenser door flap. The flapper provides a seal that prevents warm room temperature air from entering the freezer. When the lever is pushed, this flap opens to dispense ice. Over time and with regular use the seal can fail, which can result in frost building up around the dispenser, or the ice maker will not be able to maintain a cool enough temperature to make ice. To complete this repair, you will need a Philips screwdriver and a small flat blade screwdriver. As you will be working with electrical components, please be sure to disconnect the power supply to your refrigerator before beginning this repair.

Videos For installing this part.

Replacing your Dispenser Door Assembly or Flapper

Replacing your Dispenser Door Assembly or Flapper play video
Questions and Answers

Questions and Answers

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Installation Instructions Provided by Fix customers like you.

Average Repair Rating: 3.9 / 5.0, 27 reviews.
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  • Customer:
    Robert from Woodstock, MD
  • Parts Used:
    WR23X10783, WR17X11653
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
micro switch failed - water would not shut off
I watched the video and replaced the switch. It took me about 15 minutes to remove the escutcheon, and about 30 seconds to replace the switch. I was careful because I didn't want to damage the clips on the back of the escutcheon so I went slowly. The water dispenser works properly now. I replaced the ice maker door flapper because it was really cheap and I already had it apart. It took about 10 seconds to replace. The parts came really fast (2 days) and the videos are great.
2 of 2 people found this instruction helpful.
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  • Customer:
    Ed from Signal Hill, CA
  • Parts Used:
    WR17X11653
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
Not Quite like the video on older models - ice door limit switch
Our Hotpoint (GE) is older, so does not have touch controls. The 3 position switch assembly has a limit switch on one side, and a plastic arm that snaps into the back of the assembly bracket. If you don't get that arm back in place, the ice door will open - and Never close. Be ready to unplug, or empty the ice bin in advance. Took me a bit to figure out how it worked, and was tricky to get back in place (two tries). But - for you out there w/Newer touch controls, should be simple and quick repair.
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flapper not working
Ordered parts, watched video. That easy. The best parts company I ever ordered from. Each part had a video to help you uninstall, repair and reinstall. coul;d'nt be any easier.
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  • Customer:
    Lorraine from Nashwauk, MN
  • Parts Used:
    WR17X11653, WR02X10585
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
Frsot build up and ice not coming out of shoot.
Couldn't get the trim board off, don't waste your time trying to do that. Remove the control panel by inserting screw driver in three holes. Lift up and out. Then you can follow the rest of the video explaining how to get your parts in.
0 of 1 people found this instruction helpful.
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  • Customer:
    Melanie from Chapin, SC
  • Parts Used:
    WR17X11653
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
Warped Flap on in-door ice dispenser, caused frost in freezer, clogged ice in the chute and prevented flap from closing
After watching this very helpful video, I was able to disassemble the in-door ice dispenser and replace the warped flap with the new part. This was a very easy process, just remember to unplug the appliance! The only tool I needed was a Phillips-head screwdriver.
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  • Customer:
    James from SUCCASUNNA, NJ
  • Parts Used:
    WR17X11653
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
Flapper had "cupped" allowing warm air to enter the freezer
Using the advice I found here, I located 2 slots underneath each end of the control panel. By inserting a flat blade screwdriver in these slots, the panel pops loose. I disconnected the electrical connections and set it aside. There are 4 phillips-head screws holding the ice chute and and control panel frame on. Once removed, you can easily remove the defective flapper and install the new one. Total time is 5-10 minutes. No more frost build-up in the fridge and it's maintaining temps better (with the defective flapper, warm air was causing the freezer to run too often and deep-freeze everything).
0 of 1 people found this instruction helpful.
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  • Customer:
    Paul from Sioux Center, IA
  • Parts Used:
    WR17X11653
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
Ice buildup in freezer by ice cube outlet
Carefully removed trim ring like the video said. Carefully removed the circuit board. Took out 4screws. Removed the wiring plugins. The plastic unit then came out so I put it aside to get at the flapper. Took the flapper off by carefully prying the little tabs. Then put the new flapper on and reversed the removal steps. Took 15 minutes. But watch the video. It explained it very well!
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Freezer door flap would not close from the ice dispenser and the door would collect a block of solid ice.
Follow the installation videos they have on their website and it's very easy to replace all of these parts. Only issue I had was the top screw on the selenoid had rusted in place and instead of trying to get it out I simply wiggled the old part out, and wiggled the new one in its place. It worked great. My model has black shiny plastic inserts for the freezer and refrigerator door and it is easier to take the top trim molding off the freezer door to slide out the decorative plastic which allows you to pop the frame around the icemaker out much easier. Careful not to break clips on the decorative trim.
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the ice door was not closing
I followed the videos that you guys had on the internet step by step which made the job of installation easy.
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  • Customer:
    Robert from Auburn, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
Icing problem in freezer compartment, and water draining into catch pan in door recess.
(1)Remove plastic bezel trim plate surrounding in-door service recess. (2)Remove lower screw that holds motherboard in place. (3)Remove motherboard and wiring clip harnesses x 3. (4)Remove x3 retaining screws that anchor door flap seleniod. (5)Remove seleniod action pin and retaining crank arm w/flap. (6)Reassemble in opposite format with new components. Easy peasy lemon sqeezey...
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Customer Reviews
Average Rating: (1 Review)
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      Model Compatibility
      This part works with the following models:
      Fix Number: FIX964304
      Manufacturer Part Number: WR17X11653
      Brand
      Model Number
      Description
      Kenmore
      36350221000
      Refrigerator
      Kenmore
      36350222000
      Refrigerator
      Kenmore
      36350227000
      Refrigerator
      Kenmore
      36350232000
      Refrigerator
      Kenmore
      36350237000
      Refrigerator
      Kenmore
      36350242000
      Refrigerator
      Kenmore
      36350247000
      Refrigerator
      Kenmore
      36350622000
      Refrigerator
      Kenmore
      36350627000
      Refrigerator
      Kenmore
      36357552790
      Refrigerator
      Kenmore
      36357552791
      Refrigerator
      Kenmore
      36357557790
      Refrigerator
      Kenmore
      36357557791
      Refrigerator
      Kenmore
      36358062890
      Refrigerator
      Kenmore
      36358062891
      Refrigerator
      Kenmore
      36358062892
      Refrigerator
      Kenmore
      36358062893
      Refrigerator
      Kenmore
      36358062894
      Refrigerator
      Kenmore
      36358062896
      Refrigerator
      Kenmore
      36358062897
      Refrigerator
      Kenmore
      36358067890
      Refrigerator
      Kenmore
      36358067891
      Refrigerator
      Kenmore
      36358067892
      Refrigerator
      Kenmore
      36358067893
      Refrigerator
      Kenmore
      36358067894
      Refrigerator
      Kenmore
      36358067897
      Refrigerator
      Kenmore
      36358072891
      Refrigerator
      Kenmore
      36358072892
      Refrigerator
      Kenmore
      36358072893
      Refrigerator - Kenmore Refrigerator Model 363.58072893 (36358072893, 363 58072893) Parts
      Kenmore
      36358072894
      Refrigerator