Maytag Dryer Retaining Ring WP9703438 | Fix.com

Retaining Ring

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11746909-1-S-Whirlpool-WP9703438-Retaining Ring
11746909-2-S-Whirlpool-WP9703438-Retaining Ring
11746909-3-S-Whirlpool-WP9703438-Retaining Ring
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Part Description:
This is a retaining ring, also known as a roller retainer clip, and it is for various home appliances. This part is 1/2 and inch in diameter, and made entirely of metal. The retaining ring connects the support roller to the shaft in your dryer. If your dryer is noisy, or taking too long to dry, you may need a new retaining ring. Note that this part can also be used in a refrigerator/freezer, and a washer/dryer combo.
This part fixes the following symptoms: Noisy, Takes too long to dry, Will not tumble, No heat or not enough heat.
This part works with the following brands:
Part number cross reference:
This part works with the following products:
Dryer, Mixer, Washer Dryer Combo, Refrigerator, Freezer, Ice Cream Maker.

Installation Videos

Replacing your Maytag Dryer Retaining Ring
Watch this how to video with simple, step-by-step instructions for a successful DIY repair.
Fixes the following symptoms:
  • Dryer is making loud rattling noises
  • The dryer drum doesn't seem to be working properly
Tools used for this repair:
  • 1/4 Nut Driver
  • 5/16 Nut Driver
  • Retaining Ring Pliers
  • Stubby Phillips Screw Driver

Installation Instructions

Showing 1-10 of 17 Instructions
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Dryer was a bit noisy with a full load of wet clothes

As per the repair videos on the site, I searched the internet for a couple of supplementary videos just to make sure I was doing it correctly. It was was all pretty easy. Expect to vacuum out and clean out the interior of the dryer. Also, to make things easier, disconnect the bulkhead and exterior like in the video, but also keep the top flipped up until reassembling, it'll make it much easier. When reinstalling the belt, remember how the belt is going to go around the pulley, you'll have to do this without sight as the barrel will the way and you won't be able to see what you're doing. It's really not hard but just keep this in mind. Also, as you disassembling, it would help to snap some pictures of where each screw goes and how; reassembly was a tiny bit tricky as I didn't do this.

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2 of 2 people found these instructions helpful
Parts Used: Idler Pulley Wheel and Bearing , Roller Shaft , Multi Rib Belt - 91-5/8" , Front Glide Kit , Drum Support Roller Kit , Retaining Ring
Difficulty Level: Easy
Total Repair Time: 1- 2 hours
Tools: Nutdriver, Pliers, Screw drivers
Customer: Tim from PORTLAND, OR

The blower wheel was deteriorating around the axle

Step 1. I disconnected the electrical outlet Step 2. Took the front panel then the door and then the panel that holds the tumbler. Took the belt off the tumbler then the tumbler. Took the housing cover for the blower wheel off. Took the clip off the blower wheel to the axle of the motor. Replaced with new blower wheel and belt and cleaned the inside of the dryer.

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1 of 1 people found these instructions helpful
Parts Used: Retaining Ring , Multi Rib Belt - 91-5/8" , Blower Wheel
Difficulty Level: Easy
Total Repair Time: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: James from MOGADORE, OH

Squeaking noises while running dryer

Followed the Video Directions from website. All went as planed. The dryer is running like new now.

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1 of 1 people found these instructions helpful
Parts Used: Roller Shaft , Idler Pulley Wheel , Tumbler and Motor Belt , Idler Pulley Shaft Washer , Front Glide Kit , Drum Support Roller Kit , Retaining Ring , RING-E
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Socket set
Customer: Brian from Novi, MI

The roller bearings worn out causing belt to break

First thing was to watch this video on Youtube on the take down of this dryer and determine what caused the malfunction.

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1 of 1 people found these instructions helpful
Parts Used: Multi Rib Belt - 91-5/8" , Drying Rack , Drum Support Roller Kit , Retaining Ring
Difficulty Level: Really Easy
Total Repair Time: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers
Customer: John from Zephyr, TX

Broken fan blade destroyed housing

I found an instruction video that explained the steps.It did not explain how to replace the rear seal or felt.After i replace the front felt following the video it was simple.Getting the felt to form or fit the drum was not shown .I put the drum next to the felt and used the cotter key puller to flip the seal to the correct position.

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0 of 1 people found these instructions helpful
Parts Used: Multi Rib Belt - 91-5/8" , Dryer Drum Felt Seal , Blower Wheel , Blower Housing , Retaining Ring
Difficulty Level: Easy
Total Repair Time: More than 2 hours
Tools: Nutdriver, Pliers, Screw drivers
Customer: RONALD from PHILIPSBURG, PA

Blower wheel slipping on shaft

watched a Youtube video how to open the dryer, located the problem, ordered parts, replaced, closed up the machine and drank a beer.

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0 of 1 people found these instructions helpful
Parts Used: Tumbler and Motor Belt , Blower Wheel with Clamp , Retaining Ring
Difficulty Level: Easy
Total Repair Time: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: R. from Billings, MT

Makes noise

Remove 2 screws under front Panel and take the front panel out. Then remove 4 screws and then remove the support drum panel out. Remove old blower. and replace the new one. Continue with reverse above steps.

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0 of 1 people found these instructions helpful
Parts Used: Blower Wheel with Clamp , Retaining Ring
Difficulty Level: Really Easy
Total Repair Time: 15 - 30 mins
Tools: Nutdriver
Customer: KHANH from Seattle, WA

Dryer runs noisy

The only additional step I incorporated was to place a block of wood under the tension pulley arm to hold it in the full off position while installing the drive belt. This was very helpful especially since you are working by feel while threading the drive belt onto the motor pulley and tension pulley. Once they are in place the wood block can be removed to engage the tension pulley. The instruction videos brought out a couple of helpful tips that made the repair successful.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Multi Rib Belt - 91-5/8" , Dryer Drum Felt Seal , Front Glide Kit , Drum Support Roller Kit , Retaining Ring
Difficulty Level: Really Easy
Total Repair Time: 1- 2 hours
Tools: Nutdriver, Screw drivers, Socket set
Customer: Ken from Middletown, PA

Dryer would squeek loudly

Removed door, and front bezel. Write the colors of the wires next to the door switch and the moisture sensor on the bezel so that you can remove the wires, this makes it easier. Lifted top up and pulled drum out, but did not remove belt. Inspected wheels and roller shaft. Needed to replace (2) Roller Wheels, (1) Roller Shaft, (2) Retaining Rings, & (2) Shaft Washers. Ordered parts from the site. Removed the Retaining rings. The retaining ring tool I bought from the hardware store did not fit the holes in the retaining ring, so I had to file the tips down. Once the retaining rings are removed, the washers and rollers come off easily. The Roller Shaft can be removed by loosening the nut on the back side of the shaft. Inserted new shaft and tightened nut, then replaced both rollers, and washers, and reinstalled the Retaining rings. Put drum back in place, tied all wires back in and reinstalled front bezel and door.

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0 of 1 people found these instructions helpful
Parts Used: Light Bulb - 10W , Drum Support Roller Kit , Retaining Ring
Difficulty Level: A Bit Difficult
Total Repair Time: 15 - 30 mins
Tools: Screw drivers
Customer: David from Myrtle Beach, SC

Easy to repair but difficult to reassemble

Although it was easy to take apart my dryer and replace the worn out parts, it was difficult to reassemble everything correctly. It took me about 15 minutes to get the belt correctly on the rollers. In addition, I ended up with a couple of extra screws after I had reassembled the dryer. :) I suggest taking pictures or even a video as you take apart the dryer unit so you can see the correct sequence as you reassemble your dryer.

Were these instructions helpful?

0 of 1 people found these instructions helpful
Parts Used: Roller Shaft , Multi Rib Belt - 91-5/8" , Drum Support Roller Kit , Retaining Ring
Difficulty Level: A Bit Difficult
Total Repair Time: 1- 2 hours
Tools: Nutdriver, Screw drivers, Wrench set
Customer: Terrence from St Louis, MO
Showing 1-10 of 17 Instructions
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Model Cross Reference List

This part works with the following models:

Fix Number: FIX11746909
Manufacturer Part Number: WP9703438


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