WTW5000DW1 Whirlpool Washer - Instructions

I have a Kenmore he 500 series washer that would not get out of the sensing mode. Googled the problem. It let me know it could be the water inlet valve. So I ordered the valve through Part select (mailed to me with in days of ordering) Had a towel and small bowl for nuts and screws. Shut off water to washer, disconnected hoses, used screwdriver and socket wrench to unscrew the back of washer (since it was my first time to ever do something like this on my own, I took pictures to make sure everything went back in place) replaced valve. It was an easy connection. Washer works great

I knew the hub was probably the issue. I also knew it could be difficult to remove the wash plate, as I tried to do it before on another model a few years ago. When I took out the wash plate bolt, and made the decision to carefully smash the wash plate with a hammer and remove it piece by piece, it was very simple to get to the hub and remove it with a screwdriver. The new wash plate and hub took about 10 minutes to put back in.

screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .

had to change out wiring harness was not compatible

Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt

I followed the video instructions on the Part Select site. They were very good. I used the vise-grip to grab the rod and pull up to release the top hook. It is a little tight to get in there but doable.
A tip would be when installing the new rods, pre attach the vise grip. It makes it easier and you don't have to manipulate your hands as much. put them down far enough as the new rods are a bit harder to pull up.
The washer works great now and all symptoms are gone!

I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.

My fault completely! I shut a valve off to a spicket that I have in my garage due to a Nebraska winter. The problem turned out to be that my washer was receiving its cold water from the line that I shut off. So it was an expensive lesson to learn after replacing the switch harness and the latch. Water was turned off Ding Dong!

Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!

First, this is the second time the transmission actuator went bad. The first-time washer was still under warrenty and I watched the tech replace it. This time warranty has expired and I'm mechanically inclined, so I ordered the part. Replacing was easy, unplug, tip washer up so you can get under it, remove plastic guard (two hex nuts) and remove actuator by removing two screws. Reverse procedure to install new actuator. The only caution I will say is when tipping washer if you have a wall to lean it against, perfect, just put something under it for saftey so it can't fall on you.

Was the video and I started everything fell into place. Thank you very much

Watch video on the site and the insulation will be easy and take about 30 min.

Went with the instructions

I watched the video and for the most part the first part of the repair went well. I carefully stored the screws, but despite what the video suggested the part did NOT just slide out. Upon further inspection I discovered two small screws in the top of the valve housing affixing it to the machine. Since it was to narrow an are to use a driver I was forced to remove the housing that holds the timer, which involved removing the knob and a small screw. On each side of the housing was a metal clip and true to form I was able to loosen one side but the other the clip launched into orbit. After a thorough inspection of the floor I found said clip. I was then able to remove the housing and loosen the two screws. Of interest is the fact that the new part had molded places for screws different that the video. After that replacing everything went smoothly and I was able to hook up the washer as the repair was successful.

I took the motor, splutch, belt, and capacitor off. Took out agitating plate and removed tub from washer. Took old transmission out and put new in. Reassembling the washer. Followed video instructions from parts select. Easy peasy. Washer runs like new.