Models > WTW5000DW1

WTW5000DW1 Whirlpool Washer

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The drive belt works with the pulley in your washer in order to spin the tub. If you notice a burning rubber smell, your washer has become excessively noisy, or it will not spin, it could indicate an ...
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This is a multi-use screw and can be used on a variety of appliances. The measurements of the screw are: 8/18 x 3/8. *Please note: the screw is sold individually. Refer to the manual provided by the m...
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The washer drive pulley kit is also known as a replacement clutch assembly, or a cam kit. The drive pulley is found at the bottom of your washing machine, mounted to the drive shaft. Common symptoms i...
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If your washing machine is shaking, noisy, or moves while operating, you may need to replace the suspension rod supports. These supports are used to secure the suspension rods, which help ensure that ...
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The drive hub connects the basket of your washer to the transmission shaft, which in turn allows the basket to spin. If your washer will not agitate, spins slowly, or is excessively noisy, it may requ...
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This is a genuine OEM door lock assembly for a top load washing machine. This part is also known as a door switch, and it is used to communicate whether the door to the washer is opened or closed. If ...
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If your washer is leaking, will not fill with water, or will not stop filling, there may be an issue with your water inlet valve. This part is used to control the flow of hot and cold water into the w...
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This insert is sold individually. Knob not included. Knob is sold separately.
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Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.
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$10.72
This hose clamp is sold individually.
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$7.68
This gray and white washer lid bumper contains a rubber bottom and is sold individually.
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Questions and Answers

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David
August 13, 2022
Washer not draining completely sounds like grinding when trying to shift gears no hi speed spin clothes wet when cycle finished when machine was spinning drum banging on side of washer
For model number WTW5000DW1
Hello David, thank you for your question. It could be one of three things. First the Washplate PS10064549. Next, the Drive Hub Kit PS6012095 and finally, the Gearcase PS16220911. Good luck with your repair. We have two videos for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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David
February 7, 2022
The machine is cycling through the modes from sensing to wash to rinse, etc. Very slowly the door locks much later in the cycles and it doesn't complete the spin cycle thoroughly.
For model number WTW5000DW1
Hello David, Thank you for the question. This is normally an indication the Washing Machine Door Lock Assembly is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Anthony
April 27, 2022
What is wrong with the drum, it won't turn at all, not even by hand?
For model number WTW5000DW1
Hi Anthony, Thank you for your question. If your washer will not agitate, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drive hub kit, the washer drive pulley, the washplate and the drive belt. We have included a link that you may reference on how to check these parts and some other parts as well. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!

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Kayla
April 29, 2022
My washer is leaking. Not sure which part needs to be replaced.
For model number WTW5000DW1
Hello Kayla, thank you for writing. You can check the hoses and all connections that has Clamps FIX11740613 as well as the Drain Hose FIX12578897. And finally, check to see if the Water Inlet Valve FIX12349267 that controls the water flow into the washer is leaking or faulty. We have a video for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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ROBERT
July 28, 2022
Tub is wobbling bad.
For model number WTW5000DW1
Hi Robert, Thank you for your question. If your tub shakes and moves, there are some parts that you will need to check to see which one is causing the issue. You will need to check the suspension rod supports, the suspension rods and the leveling legs. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!

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Common Problems and Symptoms for WTW5000DW1

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Noisy
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Will not agitate
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Shakes and moves
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Pumps but will not spin
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Leaking
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Spins slowly
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Will not fill with water
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Will Not Start
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Will not drain
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Will not stop filling with water
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Burning smell
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Lid or door will not open
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Lid or door won’t close
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No hot or cold water
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Timer will not advance
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How to fix it
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
  • Customer:
    Jerry from WALLA WALLA, WA
  • Parts Used:
    WPW10006384, W10721967
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
68 of 89 people found this instruction helpful.
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  • Customer:
    Joseph from PERKINS, GA
  • Parts Used:
    W10440729
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
Washer was off balance during spin cycle. The suspension piece broken.
Replaced 1 of 4 of the suspension bushing. Works great.
59 of 82 people found this instruction helpful.
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  • Customer:
    Michelle from Richardson, TX
  • Parts Used:
    72017
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
46 of 76 people found this instruction helpful.
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