Models > WTW5000DW1

WTW5000DW1 Whirlpool Washer

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The drive belt works with the pulley in your washer in order to spin the tub. If you notice a burning rubber smell, your washer has become excessively noisy, or it will not spin, it could indicate an ...
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The washer drive pulley kit is also known as a replacement clutch assembly, or a cam kit. The drive pulley is found at the bottom of your washing machine, mounted to the drive shaft. Common symptoms i...
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The drive hub connects the basket of your washer to the transmission shaft, which in turn allows the basket to spin. If your washer will not agitate, spins slowly, or is excessively noisy, it may requ...
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This is a multi-use screw and can be used on a variety of appliances. The measurements of the screw are: 8/18 x 3/8. *Please note: the screw is sold individually. Refer to the manual provided by the m...
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This is a genuine OEM door lock assembly for a top load washing machine. This part is also known as a door switch, and it is used to communicate whether the door to the washer is opened or closed. If ...
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This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
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If your washer is leaking, will not fill with water, or will not stop filling, there may be an issue with your water inlet valve. This part is used to control the flow of hot and cold water into the w...
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This insert is sold individually. Knob not included. Knob is sold separately.
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Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.
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$11.10
This hose clamp is sold individually.
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This gray and white washer lid bumper contains a rubber bottom and is sold individually.
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Questions and Answers

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David
August 13, 2022
Washer not draining completely sounds like grinding when trying to shift gears no hi speed spin clothes wet when cycle finished when machine was spinning drum banging on side of washer
For model number WTW5000DW1
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Hello David, thank you for your question. It could be one of three things. First the Washplate PS10064549. Next, the Drive Hub Kit PS6012095 and finally, the Gearcase PS16220911. Good luck with your repair. We have two videos for you to access. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

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Lorie
August 17, 2022
Stuck on sensing mode noisy
For model number WTW5000DW1
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Hello Lorie, Thank you for your inquiry. We have researched the model you have provided and we would recommend checking the following parts to fix your issue: the lid lock assembly, the water inlet valve, the shift actuator, the drive motor, and the capacitor. You can test the parts with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

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PAUL
December 31, 2023
sometimes the spin cycle will not stop
For model number WTW5000DW1
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Hello Paul, thank you for your inquiry. Based on our understanding of the issue, we would suggest checking the control board, part number FIX12114296, to solve the problem. We hope this helps!

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David
February 7, 2022
The machine is cycling through the modes from sensing to wash to rinse, etc. Very slowly the door locks much later in the cycles and it doesn't complete the spin cycle thoroughly.
For model number WTW5000DW1
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Hello David, Thank you for the question. This is normally an indication the Washing Machine Door Lock Assembly is faulty and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

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Anthony
April 27, 2022
What is wrong with the drum, it won't turn at all, not even by hand?
For model number WTW5000DW1
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Hi Anthony, Thank you for your question. If your washer will not agitate, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drive hub kit, the washer drive pulley, the washplate and the drive belt. We have included a link that you may reference on how to check these parts and some other parts as well. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!

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Common Problems and Symptoms for WTW5000DW1

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Will not agitate
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Leaking
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Spins slowly
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Will not drain
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Spinning Issues
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Shaking and Moving
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Burning smell
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Will Not Start
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Lid or door won’t close
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No hot or cold water
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Locking Issues
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Water Filling Issues
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
Jerry from WALLA WALLA, WA
Parts Used:
WPW10006384, W10721967
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
83 of 112 people found this instruction helpful.
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Customer:
Allison from RICHFORD, NY
Parts Used:
W10528947
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
43 of 56 people found this instruction helpful.
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Customer:
Michelle from Richardson, TX
Parts Used:
72017
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
64 of 125 people found this instruction helpful.
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