MAT14PDAXW0 Whirlpool Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Marie from WINSTON SALEM, NC
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Water pump leaking
Flip washer on its back, Undo/flip the clips/clamps off the water pump, remove the clamps from the hose and remove hoses from water pump, slide the pump off the direct drive, line up the shaft/drive with the new water pump and slide into position and return the clamps to secure water pump in place and reattach water hoses and clamp to the water pump. There should be two hoses going to the water pump, flip washer back upright and run a cycle to make sure the problem has been fixed
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Doug from ANN ARBOR, MI
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer was leaking from the middle front of the machine
The repair went fine and the U - Tube video was very helpful. However, the putty knife under the front corners to release a spring clip was not accurate to release the console. Our Roper had two philips head screws on each corner of the back of the console that had to be removed to allow the console to slide back and off its clips. Then the housing of the machine (sides and front) was not coming off as described. However, after measuring I determined that the water pump had enough clearance to be removed without the housing of the machine being removed. So, the repair was even simpler than described.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- William from DELANO, MN
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
We were getting small water spots on floor near front of washer but could not find source of leak
Unfortunately my washer cabinet did not come off as in the video so I had to do repair from underneath. The rest of the repair worked exactly like the video showed. I had a couple of small, sturdy wood boxes about 9" high which I used to brace the washer after tipping it backwards a bit (and unplugging it too). My wife acted as a spotter to be extra safe. The only two things that required the hook tool and mirror were: 1) Working from the bottom my hands were at an awkward angle so I couldn't pop the retainer clips off the pump, but a hook tool (like a screwdriver with a hooked end) popped them off easily, and 2) The other issue was once the new pump was in place I could not locate the slot for the top retainer clip until I could look at it with the telescoping handle mirror, and then I was able to put the clip in by feel. Extremely easy repair, especially with the guidance from the video. Thanks for video help! WH
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Sun City, AZ
- Parts Used:
- WP3363394
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
leaky water pump
First unplug washer and turn water off (both hot and cold) You only need to pull washer out away from wall about 1 1/2 feet. Take a putty knife and slide under the front corner of the control panel ( both sides one at a time) lift up corner as you slide putty knife under the corner. After both sides are released on the control panel slide control panel forward( about an inch) to release rear of panel and flip panel over the top. Unplug the lid safety switch then with a screw driver unsnap the cabinet straps one on both sides that were under the control panel. Put screw driver into the spring strap end closest to you and push screw driver back which will release the straps( one on each side). Next tilt the cabinet toward from the back( about 6 ") and lift up about 2 " the cabinet can now be removed. Undue the two hoses on the water pump that is located at the bottom of the washer in the front ( make sure you catch the water from the hoses in a small pan). Undue the two spring clips that hold the pump on. Pull pump straight out (about 1 ") discard old pump and install new one in reverse order. When reinstalling the cabinet there are two stubs on the bottom bracket on the washer that have to put into the slots in the lower front corners of the cabinet ( the hardest part of the whole project is putting the cabinet back on, the trick is what I described above with the slots in the lower front corners. Good luck it very easy to do.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- RAYMOND from ISLESBORO, ME
- Parts Used:
- WP3363394
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Water leaking on the floor.
Of course I tried to determine where the leak was from. There wasn't a solid flow of water and was confined to the front. Pulled the washer out and laid it down. Noticed that a metal clip had a little corrosion on it and followed it back to the water pump seal. Removed two hoses and unclipped the pump. That's it. No screws or nuts. Looks like it was expected to fail and was easy to replace. It did last for 20 years though.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- John from Cookeville, TN
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Lots of water leaking out all over the floor.
This was very easy. I just pushed the retaining clips off of the pump body (one top side, and one on the bottom) with my fingers. Then I used a pair of channel lock pliers to compress and relocate the spring clamps down the two hoses away from the pump body to remove their clamping action. I removed the hoses, then pulled the pump off of the motor shaft. I lined up the motor shaft with the flat spots in the new pump and installed the new pump in the reverse order. This process took about five minutes and was super easy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- patrick from MERCER, TN
- Parts Used:
- WP3363394
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
leak water
undone 2 hoses and popped off brackets
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Nathan from Oceanside, CA
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
pump went bad, Direct Drive washer
the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from LIGONIER, IN
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Water would drain as it was filling
I followed the you tube instructions. The hardest part was realigning the washer housing on the lower frame.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Paul from Fishers, IN
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water wouldn't drain after wash cycle.
Using the part select website, I discovered that 64% of the time, replacing the water pump will fix the drain problem so I ordered that part. I laid the washer on it's back. And was able to unclip the water hoses, detach the pump and install the new one. The parts select website has great instructional videos to help but in this case, the video recommended removing the outer skin from the washer which I found unnecessary.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kenneth from San Saba, TX
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
water on floor
Frist I removed the two water hoses going to the pump. Second releaseed the two clips holding the pump , it came right off the motor shaft.
Third, put the new pump on the shaft, put the clips on last the hoses good to go.
Third, put the new pump on the shaft, put the clips on last the hoses good to go.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Paul from Louisa, KY
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water Pump was Leaking
I disconnected the washer from the water supply lines.turned the washer on it's back. took two hoses off the water pump.Unsnapped two spring clip's.Took the old pump off and installed the new pump.That is all there was to it.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from East Windsor, NJ
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water leaking out of unit. Bad seal and small hole in side
I propped the unit on its side, then I removed the intake and discharge hose with pliers (remember to have a bucket handy for the extra water in the hoses.)
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Clifford from Friendship, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
water leaked out from under the machine.
I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James P from Eureka Springs, AR
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Pump leaking at shaft
Remove four screws securing control panel from the rear and tilt control panel forward. Unplug wiring harness from door limit switch. Unsnap and remove two S-clamps securing enclosure to back panel. Tilt enclosure slightly forward and remove it from wash machine. Disconnect water hoses and clips securing water pump and remove water pump. Install in reverse order. Caution: inspect water hoses closely. I had a rotten pump intake hose and found out the hard way (water everywhere).
Was this instruction helpful to you?
Thank you for voting!