MAT14PDAXW0 Whirlpool Washer - Instructions
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- Customer:
- Michael from PORTAGE, MI
- Parts Used:
- 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Washing machine was very loud and walked across the floor
It was a miracle. We were going to get rid of the washing machine because it made so much noise and rattled the whole house. It also 'walked' across the room with every load.
I simply replaced the wear pads (2 of them were already worn away), and now it is as quiet as when it was new. AMAZING!
I simply replaced the wear pads (2 of them were already worn away), and now it is as quiet as when it was new. AMAZING!
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- Customer:
- Mark from CHESAPEAKE, VA
- Parts Used:
- WP8299642
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Basket not spinning, smelled melted rubber
Replacing the clutch was easy but unfortunately did not fix the washing machine. I couldn't get the agitator loose at first, but it came loose when I unbolted the motor and transmission assembly. After replacing the clutch and reassembling the motor, I tilted the washer back up and found that the basket in the center under the agitator was cracked all the way around and that was why it wasn't spinning. It was also why the clutch was burning--trying to spin a basket that wasn't centered in the drum anymore. This washer is over 25 years old, so I decided not to replace the basket, since a replacement is about $400. A good attempt at an inexpensive repair, but unsuccessful.
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- Customer:
- erik from willimantic, CT
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Washer leaked during the filling cycle.
It took me awhile to figure out how to get the shell off the washer frame. (I didn't know about flipping it on its back). Once the moving parts were revealed, the water pump was staring at me with both ports. I turned the machine on and saw that the leak was coming from the pump.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump
I reccommend doing this repair with empty tub.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump
I reccommend doing this repair with empty tub.
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- Customer:
- Richard from Alexander, AR
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Hole in the water pump
Just changed out the old pump with the new one. It went very quick and smooth!
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- Customer:
- Richard from Sandy, UT
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
water pump leak
I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.
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- Customer:
- michael from BURBANK, IL
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
hose leaking
Tried to follow videos. Couldn't figure how to raise top. Laid machine on front used pliers to unclip bracket and clips holding hose. Took 10 minutes to work it this way.
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- Customer:
- Stephen from SCHENECTADY, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
I was getting a high pitched noise during the draining of the washer with a plastic friction smell
I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.
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- Customer:
- Ellen from NYACK, NY
- Parts Used:
- WPW10119828, WP21097
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
machine wouldn't turn on when lid closed
replaced missing screw and pad and now machine works perfectly
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- Customer:
- Robert from Redlands, CA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
water pump on washing machine was leaking
I tipped up the machine and had my wife hold it.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.
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- Customer:
- Joseph from Kalkaska, MI
- Parts Used:
- WP3949550
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
agitator broke
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast
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- Customer:
- Roger from Ville Platte, LA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Pump was leaking water
After unplugging power and disconnecting water drain hose, I pulled the washer out aprox four feet from the wall and leaned it back against the wall. I then used a lamp at the end of an ext cord to light up below the washer where the water pump was attached and it was easy to remove and replace! I carefully replaced the washer in its original location and reconnected power and drain hose. The job was complete in 15 minutes! Wow!
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- Customer:
- Richard from Bridgeton, NJ
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Drain pump was leaking
Tilted washer back, pump was right in the front on bottom. Removed two spring clips, pump pulls off. Removed two spring clamps and hoses. Reconnected hoses and spring clamps to new pump, put pump back on, put clips back on, dropped washer, put washer back in place. Done. 10 Minutes, max. My twelve year old son could have done it. Part was less than fifty bucks, and service companies want an additional 150 bucks to do the job. Thanks, PartSelect!!
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- Customer:
- james from Roaming Shores, OH
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
water was leaking under the washer
It was a simple & quick repair. pulled the washer forward leaving everything connected except for the electric.. simply unplug it. then tipped the washer backwards. with a droplight & a screwdriver and a pair of pliers replaced the old pump by taking off the metal clamps that were bracing the pump plus the clamps for the hose. also is a good idea to have a pan for the extra water that will drain from the old pump.remove & then put on the new pump & add the clamps you removed. it only took about 15 mins & was alot cheaper than to go buy a new washer. everything works great.
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- Customer:
- Brian from Woodsboro, TX
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Seal was leaking on pump
Took two hosses off with pliers and snaped the clips off then pulled pump off of shaft . replaced with new pump. VERY EASY. Thanks Brian
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- Customer:
- gerald from modesto, CA
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
direct drive water pump leaking
watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.
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