MAT14PRAWW0 Whirlpool Washer - Instructions

very well the part was easy to install and the part was easy to find on the diagram furnished by parts select

First I watched the repair video. Then I pulled the power plug and shut the water off. I didn't have all the room available to remove the front and sides of the machine in my narrow hallway so I just slid it away from the wall and leaned it back against the wall and had plenty of room to do the repair lying on my side. $28.00 part and in 20 minutes all done. This is the second time this site saved me time and mucho money. Thank you. Leon B. from Massachusetts

laid washer on side, used butter knife to pry off spring clips. there is just enough room to get pump off the shaft .Unhook two hoses then install new pump.

The repair went fine and the U - Tube video was very helpful. However, the putty knife under the front corners to release a spring clip was not accurate to release the console. Our Roper had two philips head screws on each corner of the back of the console that had to be removed to allow the console to slide back and off its clips. Then the housing of the machine (sides and front) was not coming off as described. However, after measuring I determined that the water pump had enough clearance to be removed without the housing of the machine being removed. So, the repair was even simpler than described.

Unfortunately my washer cabinet did not come off as in the video so I had to do repair from underneath. The rest of the repair worked exactly like the video showed. I had a couple of small, sturdy wood boxes about 9" high which I used to brace the washer after tipping it backwards a bit (and unplugging it too). My wife acted as a spotter to be extra safe. The only two things that required the hook tool and mirror were: 1) Working from the bottom my hands were at an awkward angle so I couldn't pop the retainer clips off the pump, but a hook tool (like a screwdriver with a hooked end) popped them off easily, and 2) The other issue was once the new pump was in place I could not locate the slot for the top retainer clip until I could look at it with the telescoping handle mirror, and then I was able to put the clip in by feel. Extremely easy repair, especially with the guidance from the video. Thanks for video help! WH

First unplug washer and turn water off (both hot and cold) You only need to pull washer out away from wall about 1 1/2 feet. Take a putty knife and slide under the front corner of the control panel ( both sides one at a time) lift up corner as you slide putty knife under the corner. After both sides are released on the control panel slide control panel forward( about an inch) to release rear of panel and flip panel over the top. Unplug the lid safety switch then with a screw driver unsnap the cabinet straps one on both sides that were under the control panel. Put screw driver into the spring strap end closest to you and push screw driver back which will release the straps( one on each side). Next tilt the cabinet toward from the back( about 6 ") and lift up about 2 " the cabinet can now be removed. Undue the two hoses on the water pump that is located at the bottom of the washer in the front ( make sure you catch the water from the hoses in a small pan). Undue the two spring clips that hold the pump on. Pull pump straight out (about 1 ") discard old pump and install new one in reverse order. When reinstalling the cabinet there are two stubs on the bottom bracket on the washer that have to put into the slots in the lower front corners of the cabinet ( the hardest part of the whole project is putting the cabinet back on, the trick is what I described above with the slots in the lower front corners. Good luck it very easy to do.

Of course I tried to determine where the leak was from. There wasn't a solid flow of water and was confined to the front. Pulled the washer out and laid it down. Noticed that a metal clip had a little corrosion on it and followed it back to the water pump seal. Removed two hoses and unclipped the pump. That's it. No screws or nuts. Looks like it was expected to fail and was easy to replace. It did last for 20 years though.

Flip washer on its back, Undo/flip the clips/clamps off the water pump, remove the clamps from the hose and remove hoses from water pump, slide the pump off the direct drive, line up the shaft/drive with the new water pump and slide into position and return the clamps to secure water pump in place and reattach water hoses and clamp to the water pump. There should be two hoses going to the water pump, flip washer back upright and run a cycle to make sure the problem has been fixed

I watched the instructional video on how to take apart and how to take washer a part and how to install the direct drive water pump. It was very easy to do. also the delivery was very fast. I will be using the site to fix other appiances that I have that is sitting around broken. Thanks for your speedy service and customer service.

I propped the unit on its side, then I removed the intake and discharge hose with pliers (remember to have a bucket handy for the extra water in the hoses.)
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.

Remove four screws securing control panel from the rear and tilt control panel forward. Unplug wiring harness from door limit switch. Unsnap and remove two S-clamps securing enclosure to back panel. Tilt enclosure slightly forward and remove it from wash machine. Disconnect water hoses and clips securing water pump and remove water pump. Install in reverse order. Caution: inspect water hoses closely. I had a rotten pump intake hose and found out the hard way (water everywhere).

Isolated problem to front section of washer by elevating and adding water. Once I identified the pump as leaking (it was pretty obvious:>)I used a screwdriver to release the snaps that hold the pump to the drive motor. After sliding the pump off of the drive motor I used the pliers I release the clamps on the two hoses. Next I logged on to Partselest.com and ordered a replacement. The item arrived in two days. I placed the pump on the motor first then connected the hoses. It was much easier to slide the hose clamps to the proper position with the pump held secure on the motor.

the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.

I disconnected the washer from the water supply lines.turned the washer on it's back. took two hoses off the water pump.Unsnapped two spring clip's.Took the old pump off and installed the new pump.That is all there was to it.

Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.

I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).

I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.

I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!

Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.

Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.

Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.