MAT14PRAWW0 Whirlpool Washer - Instructions

got under machine and replaced pump

tilted the unit on it's back. removed clamps and hoses from pump. used screwdriver and pried off 2 hold-down clamps. removed old pump. placed new pump onto shaft. installed hold -down straps. re-installed 2 hoses. stood washer upright, releveled and turned on.

the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.

I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!

Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.

It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools were needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.

The new pump arrived at my door just a few days after it was shipped.

Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!

plires took off the two hoses , on clip the two snap clips . pulled out the old pump . put the new one in cliped in the snap clips in & hook the hoses back up

Removed the two spring clamps from hoses; removed hoses from pump. Removed spring clips holding pump to motor. Had to pry pump off of motor shaft due to rust on shaft end. Sandpapered rust off of shaft and then lubed same with oil and new pump slid easily onto motor shaft. Re-snapped spring clips to hold pump onto motor and then reinstalled hoses and their spring clamps. Whala, end of story, job well done.

Frist I removed the two water hoses going to the pump. Second releaseed the two clips holding the pump , it came right off the motor shaft.
Third, put the new pump on the shaft, put the clips on last the hoses good to go.

My husband got the part within 2 days of the order and replaced the leaking pump within a half hour. The repair was very quick and easy for him and your company's prompt delivery prevented my floor from getting wet everytime I did a load of laundry. Thank you and we will continue to get parts from your site in the future--hopefully we won't need to anytime soon. but we know you are there if we need to repair!

Pull Washer out, Flip to the right on it's side. Pop two Metal retaining clips, squeeze hose clamps with pliers. Remove pump, sand shaft with dremil or 80 grit sand paper. Replace with new pump. Easy! Push washer back and attach hoses and power. Done 15 minute repair

Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.

I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).

I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.

I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!

Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.

Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.

Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.

Video was very helpful. Repair was easy. Remove and replace with just hand tools. The hardest part was moving the washer around to tilt it back. Service was great. I picked regular ground shipping and parts showed up the next day.

Removed water supply hoses and took drain hose out of drain. Unplugged electrical cord. Turned washer over to see and reach pump easily. Flipped clips holding water pump. Moved hose clamps back on inlet and outlet hoses. Wiggled hoses off pump. Placed new pump and flipped clips back in place. Wiggled hoses back onto pump ports and replaced clamps to hold. Turned washer upright and reinstalled. Using channel lock pliers to move hose clamps was the hardest part.