MAT14PRAWW0 Whirlpool Washer - Instructions

Using the part select website, I discovered that 64% of the time, replacing the water pump will fix the drain problem so I ordered that part. I laid the washer on it's back. And was able to unclip the water hoses, detach the pump and install the new one. The parts select website has great instructional videos to help but in this case, the video recommended removing the outer skin from the washer which I found unnecessary.

undone 2 hoses and popped off brackets

I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.

This was very easy. I just pushed the retaining clips off of the pump body (one top side, and one on the bottom) with my fingers. Then I used a pair of channel lock pliers to compress and relocate the spring clamps down the two hoses away from the pump body to remove their clamping action. I removed the hoses, then pulled the pump off of the motor shaft. I lined up the motor shaft with the flat spots in the new pump and installed the new pump in the reverse order. This process took about five minutes and was super easy.

Unfortunately my washer cabinet did not come off as in the video so I had to do repair from underneath. The rest of the repair worked exactly like the video showed. I had a couple of small, sturdy wood boxes about 9" high which I used to brace the washer after tipping it backwards a bit (and unplugging it too). My wife acted as a spotter to be extra safe. The only two things that required the hook tool and mirror were: 1) Working from the bottom my hands were at an awkward angle so I couldn't pop the retainer clips off the pump, but a hook tool (like a screwdriver with a hooked end) popped them off easily, and 2) The other issue was once the new pump was in place I could not locate the slot for the top retainer clip until I could look at it with the telescoping handle mirror, and then I was able to put the clip in by feel. Extremely easy repair, especially with the guidance from the video. Thanks for video help! WH

First unplug washer and turn water off (both hot and cold) You only need to pull washer out away from wall about 1 1/2 feet. Take a putty knife and slide under the front corner of the control panel ( both sides one at a time) lift up corner as you slide putty knife under the corner. After both sides are released on the control panel slide control panel forward( about an inch) to release rear of panel and flip panel over the top. Unplug the lid safety switch then with a screw driver unsnap the cabinet straps one on both sides that were under the control panel. Put screw driver into the spring strap end closest to you and push screw driver back which will release the straps( one on each side). Next tilt the cabinet toward from the back( about 6 ") and lift up about 2 " the cabinet can now be removed. Undue the two hoses on the water pump that is located at the bottom of the washer in the front ( make sure you catch the water from the hoses in a small pan). Undue the two spring clips that hold the pump on. Pull pump straight out (about 1 ") discard old pump and install new one in reverse order. When reinstalling the cabinet there are two stubs on the bottom bracket on the washer that have to put into the slots in the lower front corners of the cabinet ( the hardest part of the whole project is putting the cabinet back on, the trick is what I described above with the slots in the lower front corners. Good luck it very easy to do.

Of course I tried to determine where the leak was from. There wasn't a solid flow of water and was confined to the front. Pulled the washer out and laid it down. Noticed that a metal clip had a little corrosion on it and followed it back to the water pump seal. Removed two hoses and unclipped the pump. That's it. No screws or nuts. Looks like it was expected to fail and was easy to replace. It did last for 20 years though.

First I watched the repair video. Then I pulled the power plug and shut the water off. I didn't have all the room available to remove the front and sides of the machine in my narrow hallway so I just slid it away from the wall and leaned it back against the wall and had plenty of room to do the repair lying on my side. $28.00 part and in 20 minutes all done. This is the second time this site saved me time and mucho money. Thank you. Leon B. from Massachusetts

laid washer on side, used butter knife to pry off spring clips. there is just enough room to get pump off the shaft .Unhook two hoses then install new pump.

removed two hose clamps and two metal clips
removed old pump and replaced with new
wish all my plumbing was that easy
order Thursday night got it Monday
great job
I'll be telling everyone that needs parts about you
thanks

Tilted washer back, pump was right in the front on bottom. Removed two spring clips, pump pulls off. Removed two spring clamps and hoses. Reconnected hoses and spring clamps to new pump, put pump back on, put clips back on, dropped washer, put washer back in place. Done. 10 Minutes, max. My twelve year old son could have done it. Part was less than fifty bucks, and service companies want an additional 150 bucks to do the job. Thanks, PartSelect!!

It was a simple & quick repair. pulled the washer forward leaving everything connected except for the electric.. simply unplug it. then tipped the washer backwards. with a droplight & a screwdriver and a pair of pliers replaced the old pump by taking off the metal clamps that were bracing the pump plus the clamps for the hose. also is a good idea to have a pan for the extra water that will drain from the old pump.remove & then put on the new pump & add the clamps you removed. it only took about 15 mins & was alot cheaper than to go buy a new washer. everything works great.

Took two hosses off with pliers and snaped the clips off then pulled pump off of shaft . replaced with new pump. VERY EASY. Thanks Brian

I turned the washer on to see if I could determine where it was leaking from. After I figured out that it was the pump that was leaking, I ordered a new pump. I went with next day shipping because at our house, we can't go long without a washer and the cost for the shipping was worth it. Had it installed in 10 minutes, only tool needed was a pliers to remove the hose clamps, piece of cake repair!

Kayla tilted the washer backwards so I could get access to the pump from below. all I had to remove was two clips then slid the old pump off the shaft and the new one on-clip it in place.Then clamp the hoses on the new ports and we were done in about ten minutes.This made me feel good in three ways... Did A job with my daughter! Save a lot of cash!! and walk away with a great sense of accomplishment !!! Rob@kayla