MAT14PRAWW0 Whirlpool Washer - Instructions
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- Customer:
- Lary from Broadway, OH
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
My washer would occasionally leak water on the floor.
This model is a compact / apartment size washer and the repair was fairly easy. The lid is held on by 2 spring clips on the front and 2 tabs on the rear. I used a screwdriver to pop the top off the clips, removed the screws on the tabs, unplugged the switch and set the top aside. Took out 2 screws (all screws are 5/16" hex head) on the left side panel (facing the front of the machine) and set it to the side. The pump is clearly visible at this point. Tipped the washer and propped it up for easier access. Removed the 2 hose clamps (set a pan underneath first) and the pump is held in place by 2 spring clips. Popped those off and the pump came right out. Put the new pump in, snapped the spring clips on, put the hose clamps back in place, the side panel and the lid. Not at all hard to do. About 30 to 45 minutes and I was doing laundry again.
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- Customer:
- Stephen from SCHENECTADY, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
I was getting a high pitched noise during the draining of the washer with a plastic friction smell
I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.
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- Customer:
- Robert from LEWISTON, ID
- Parts Used:
- 8316845
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Was heavily shaking.
Old machine and vibrations are still there but weaker. Seemed to turn counter clock wise. Put a 4x4 board behind in order to stop the twisting, and keep hoses safe from vibrating and causing wear. Stays fairly stable now.
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- Customer:
- Michael from PORTAGE, MI
- Parts Used:
- 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Washing machine was very loud and walked across the floor
It was a miracle. We were going to get rid of the washing machine because it made so much noise and rattled the whole house. It also 'walked' across the room with every load.
I simply replaced the wear pads (2 of them were already worn away), and now it is as quiet as when it was new. AMAZING!
I simply replaced the wear pads (2 of them were already worn away), and now it is as quiet as when it was new. AMAZING!
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- Customer:
- michael from BURBANK, IL
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
hose leaking
Tried to follow videos. Couldn't figure how to raise top. Laid machine on front used pliers to unclip bracket and clips holding hose. Took 10 minutes to work it this way.
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- Customer:
- Mark from CHESAPEAKE, VA
- Parts Used:
- WP8299642
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Basket not spinning, smelled melted rubber
Replacing the clutch was easy but unfortunately did not fix the washing machine. I couldn't get the agitator loose at first, but it came loose when I unbolted the motor and transmission assembly. After replacing the clutch and reassembling the motor, I tilted the washer back up and found that the basket in the center under the agitator was cracked all the way around and that was why it wasn't spinning. It was also why the clutch was burning--trying to spin a basket that wasn't centered in the drum anymore. This washer is over 25 years old, so I decided not to replace the basket, since a replacement is about $400. A good attempt at an inexpensive repair, but unsuccessful.
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- Customer:
- Dave and mary from DURAND, MI
- Parts Used:
- WPW10250667, WP63907
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
One spring holder came out with the old spring
We had to take the motor off and find the part that holds the spring, took longer to fix as we are older people and took a brake after every spring. We used YouTube videos to help us I am thankful for this site and cheap prices.
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- Customer:
- Ellen from NYACK, NY
- Parts Used:
- WPW10119828, WP21097
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
machine wouldn't turn on when lid closed
replaced missing screw and pad and now machine works perfectly
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- Customer:
- Joseph from Kalkaska, MI
- Parts Used:
- WP3949550
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
agitator broke
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast
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- Customer:
- Robert from Redlands, CA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
water pump on washing machine was leaking
I tipped up the machine and had my wife hold it.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.
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- Customer:
- Patrick from St. Clair, MO
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
The Pump Was Cracked
Simple. Removed two hose clamps, pulled off the hoses, removed the clips that held the pump in place and removed the old pump and then simply did the same thing in reverse to put the new pump in. It was easy and the pump was an exact match.
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- Customer:
- Dennis from Norcross, GA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
water leak at water pump,where both sides meet.
Had a coworker hold washer tillted back, pop both clips that hold pump in place,with pliers remove clamps from hoses.
install hoses on new pump and install pump on motor with the clips.
It took about 12 minutes to do the whole thing.
It was very easy and fast.
install hoses on new pump and install pump on motor with the clips.
It took about 12 minutes to do the whole thing.
It was very easy and fast.
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- Customer:
- Roger from Ville Platte, LA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Pump was leaking water
After unplugging power and disconnecting water drain hose, I pulled the washer out aprox four feet from the wall and leaned it back against the wall. I then used a lamp at the end of an ext cord to light up below the washer where the water pump was attached and it was easy to remove and replace! I carefully replaced the washer in its original location and reconnected power and drain hose. The job was complete in 15 minutes! Wow!
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- Customer:
- JOHN from NEW YORK, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
crack on water pump
removed two hose clamps and two metal clips
removed old pump and replaced with new
wish all my plumbing was that easy
order Thursday night got it Monday
great job
I'll be telling everyone that needs parts about you
thanks
removed old pump and replaced with new
wish all my plumbing was that easy
order Thursday night got it Monday
great job
I'll be telling everyone that needs parts about you
thanks
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- Customer:
- James from Altamonte Springs, FL
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Water pump was leaking
I pulled out the washer, laid it on it's back, pulled off the two hoses using pliers for the clamps, pulled back two clips, pulled off the pump from the shaft, put the new pump on the shaft, and did the reverse of the above. It was a simple operation and made even more satisfying by the prompt delivery of the part, within 2 days. Thank you for that, and I will use your services in the future if needed.
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