MAT14PRAWW0 Whirlpool Washer - Instructions

Old machine and vibrations are still there but weaker. Seemed to turn counter clock wise. Put a 4x4 board behind in order to stop the twisting, and keep hoses safe from vibrating and causing wear. Stays fairly stable now.

I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.

Just changed out the old pump with the new one. It went very quick and smooth!

Tried to follow videos. Couldn't figure how to raise top. Laid machine on front used pliers to unclip bracket and clips holding hose. Took 10 minutes to work it this way.

I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.

First. I unplugged the washing machine from the electrical source. Then, I unscrewed the two screws in the front and the two screws on the back holding the control panel onto the washer. I lifted the control panel off and let it hang in the back of the washing machine. I unplugged the white plug connecting the control panel from the machine. I used a screw driver to pry the two giant spring like clamps and the cabinet released from the actual washing machine. At the bottom, I found the pump, unclamped the small clamps holding the pump on, pulled it off, installed the new one ( I used pliers to get the hose clamps where they needed to be) and then reversed by steps. Easy as pie and saved me a bunch of money

We had to take the motor off and find the part that holds the spring, took longer to fix as we are older people and took a brake after every spring. We used YouTube videos to help us I am thankful for this site and cheap prices.

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

I tipped up the machine and had my wife hold it.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.

replaced missing screw and pad and now machine works perfectly

I noticed a leak on the floor. I check the hoses for tightness on the back of the washer and the hoses going to the facets and drain. After disconnecting the hoses going to the washer, facet and drain, I then flip the washer on it's back and examined the underside for wetness. All the underside hoses appeared to be not leaking. I then disconnected the two hoses going to the pump with channel-locks, and I disconnect the two clips holding the pump with just my hand and removed the water pump. I then poured water into the hoses' opening on the water pump itself, and I discovered a slow leak occurring from the shaft area on the water pump. I searched PartSelect and luckily found a water pump that matched. I then installed the new water pump (after receiving it a few days later) in reversed procedures of disconnecting the old water pump. I tested the washer by adding a little bit of water into the washer then switch the dial to spin cycle in order to empty the water inside the washer--no leaks occurred and I was extremely happy.

watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.

removed two hose clamps and two metal clips
removed old pump and replaced with new
wish all my plumbing was that easy
order Thursday night got it Monday
great job
I'll be telling everyone that needs parts about you
thanks

I pulled out the washer, laid it on it's back, pulled off the two hoses using pliers for the clamps, pulled back two clips, pulled off the pump from the shaft, put the new pump on the shaft, and did the reverse of the above. It was a simple operation and made even more satisfying by the prompt delivery of the part, within 2 days. Thank you for that, and I will use your services in the future if needed.

Tilted washer back, pump was right in the front on bottom. Removed two spring clips, pump pulls off. Removed two spring clamps and hoses. Reconnected hoses and spring clamps to new pump, put pump back on, put clips back on, dropped washer, put washer back in place. Done. 10 Minutes, max. My twelve year old son could have done it. Part was less than fifty bucks, and service companies want an additional 150 bucks to do the job. Thanks, PartSelect!!