MAT14CSAWW0 Maytag Washer - Instructions
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- Customer:
- James from East Hanover, NJ
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water leak in front of the machine.
Removed the four screws from the control housing. Disconnect wire to machine housing. Remove the two clips connecting the machine housing to the back. Remove washing machine housing. Pump is located right in front. Disconnect hoses, remove and replace pump, reconnect hoses. Replace the machine housing. This was the hardest part if all trying to reinstall the housing.Once you get the machine housing in place correctly, put everything back together. You just saved about $125 in fifteen minutes.
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- Customer:
- Christopher from Colorado Springs, CO
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water not draining from tub
1) Disassembled the lid
2) Took the front Panel off (the old water pump was in the bottom left hand corner in plain site).
3) Used flat head screw driver to gentle pry the top and bottom water pump fasterners.
4) Used pliers to remove top hose camp. Note this is where I discovered why everyone says to put the washer on it back. Water came rushing out. Luckily no damage to the motor.
5) Used pliers to remove the bottom hose clamp.
6) Put everything back together Total time <30 minutes.
Unfortunately, the water is still not completely draining. I am now looking at the hoses for obstructions. Any other suggestions?
Thanks
2) Took the front Panel off (the old water pump was in the bottom left hand corner in plain site).
3) Used flat head screw driver to gentle pry the top and bottom water pump fasterners.
4) Used pliers to remove top hose camp. Note this is where I discovered why everyone says to put the washer on it back. Water came rushing out. Luckily no damage to the motor.
5) Used pliers to remove the bottom hose clamp.
6) Put everything back together Total time <30 minutes.
Unfortunately, the water is still not completely draining. I am now looking at the hoses for obstructions. Any other suggestions?
Thanks
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- Customer:
- Vincent from Balwin, MO
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
The washer developed a leak
I unplugged the washer, put a towel down, leaned it back and held it up with one hand while undoing the clamps with plyers. Pulled the two clamps off, pulled the pump, put the new pump on, reattached the clamps. Most of this with one hand while the other held the washer at an angle.
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- Customer:
- Martin from Coolidge, GA
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water Pump started leaking water around the seal
Pull Washer out, Flip to the right on it's side. Pop two Metal retaining clips, squeeze hose clamps with pliers. Remove pump, sand shaft with dremil or 80 grit sand paper. Replace with new pump. Easy! Push washer back and attach hoses and power. Done 15 minute repair
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- Customer:
- M Susan Womack from Hockley, TX
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Washer had a leak at the front right corner.
First, we took the pump off and found that it was leaking. Ordered the part on line. The part arrived in four days as scheduled. The small pump was easy to replace with screwdriver and pliars.
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- Customer:
- Richard from Ballwin, MO
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
water leaking from bottom of washer
Removed water supply hoses and took drain hose out of drain. Unplugged electrical cord. Turned washer over to see and reach pump easily. Flipped clips holding water pump. Moved hose clamps back on inlet and outlet hoses. Wiggled hoses off pump. Placed new pump and flipped clips back in place. Wiggled hoses back onto pump ports and replaced clamps to hold. Turned washer upright and reinstalled. Using channel lock pliers to move hose clamps was the hardest part.
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- Customer:
- James P from Eureka Springs, AR
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Pump leaking at shaft
Remove four screws securing control panel from the rear and tilt control panel forward. Unplug wiring harness from door limit switch. Unsnap and remove two S-clamps securing enclosure to back panel. Tilt enclosure slightly forward and remove it from wash machine. Disconnect water hoses and clips securing water pump and remove water pump. Install in reverse order. Caution: inspect water hoses closely. I had a rotten pump intake hose and found out the hard way (water everywhere).
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- Customer:
- Nathan from Oceanside, CA
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
pump went bad, Direct Drive washer
the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.
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washer leaking from bottom
Video was very helpful. Repair was easy. Remove and replace with just hand tools. The hardest part was moving the washer around to tilt it back. Service was great. I picked regular ground shipping and parts showed up the next day.
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- Customer:
- David from East Windsor, NJ
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water leaking out of unit. Bad seal and small hole in side
I propped the unit on its side, then I removed the intake and discharge hose with pliers (remember to have a bucket handy for the extra water in the hoses.)
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.
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- Customer:
- Paul from Louisa, KY
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water Pump was Leaking
I disconnected the washer from the water supply lines.turned the washer on it's back. took two hoses off the water pump.Unsnapped two spring clip's.Took the old pump off and installed the new pump.That is all there was to it.
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- Customer:
- Randall from Seattle, WA
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Replaced leaking water pump
Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.
I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).
I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.
I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!
Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.
Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.
Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.
I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).
I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.
I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!
Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.
Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.
Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.
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- Customer:
- Gerald from Cocoa, FL
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Water leaking from under clothes washer
Isolated problem to front section of washer by elevating and adding water. Once I identified the pump as leaking (it was pretty obvious:>)I used a screwdriver to release the snaps that hold the pump to the drive motor. After sliding the pump off of the drive motor I used the pliers I release the clamps on the two hoses. Next I logged on to Partselest.com and ordered a replacement. The item arrived in two days. I placed the pump on the motor first then connected the hoses. It was much easier to slide the hose clamps to the proper position with the pump held secure on the motor.
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- Customer:
- David from Merrimack, NH
- Parts Used:
- WP3363394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
The water pump was leaking
The new pump arrived at my door just a few days after it was shipped.
Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
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- Customer:
- Clifford from Friendship, NY
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
water leaked out from under the machine.
I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!
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