11020022014 Kenmore Washer - Instructions
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I happened to have the lid open when agitation began. I heard grinding, and the top of the agitator wasn't moving much.
I shut the machine off and came to the site . I got the impression that it could have been several things. I made the wash and rinse very brief to minimize further damage. My clothes didn't get clean. I just had to pop the hubcap and remove a 7/16 hex head screw to see there was no damage but broken dogs. I hadn't needed to abort the wash. I think they've been broken 15 years but didn't happen to make noise before. if the top piece of the agitator were called the circulator, I would have figured it out years ago. On full loads, clothes didn't circulate very well and tended to come out with deposits of lint. I think friction from a coating of soap scum kept the circulator moving enough to fool me, but it wasn't doing its job. I heated baking soda in water on the stove to make washing soda. I soaked the parts to remove soap scum, paying special attention to the ring of cogs that the dogs would engage. I replaced the thrust spacer because it was cracked. I didn't feel any grease or see any wear, so I think the only function for grease would be to prevent squeaks. Now, with a full load, clothes and water circulate better than I remember.
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- Customer:
- David from JOELTON, TN
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Taking the adjetator apart.
I went on line to find out how take the adjetator apart. You just stand on the adjetator and pull the top off. Very simple. Once that wss apart I cleaned the dog area of dirt and old pieces. Install new dogs and put it back together. I was trying to make much harder than it was. Piece of cake.
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- Customer:
- Janet from LINCOLNVILLE, KS
- Parts Used:
- 80040
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
I noticed when putting clothes in the washer and more than half full the top agitator slowed down.
We ordered the dog Agit clutch and within a few minutes I had a new washer. It started agitating a lot faster.
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- Customer:
- Tony from SUMNER, GA
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
upper agitator wouldn't rotate properly/intermittently
Removed the four worn agitator directional cogs and replaced them with new ones
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- Customer:
- WALTER R. from BEDFORD, TX
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
COGS WERE WORN OUT
THE INSTRUCTIONS ARE ON THE SAME SITE AS YOUR PART WHITCH MADE IT SIMPLE
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- Customer:
- John from WHITE BEAR LK, MN
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench set
Agitator was skipping and seemed lose.
Removed agitator according to instructions, although upper and lower agitator did not want to separate. I used a steel rod and hammer to separate them by hitting lower agitator where bolt goes through. After removing and replacing old cogs, cog holder had to be tipped upside down to insert in agitator. I used a small dap of toothpaste to hold retainer in place while I inserted it in agitator. Works great now.
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- Customer:
- Lorraine from FORT PIERCE, FL
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Top part of agitator did not work. It would only turn sometimes.
I followed a repair video on YouTube It is easier to disassemble the agitator and replace to cogs The hard part was placing the top part of the agitator back onto the bottom parts, after I replaced the cogs. i use a flashlight to help see where the two separate pieces of the agitator need to be to connect the back together properly ( top agitator & bottom agitator). Once this sep is completed you have to place the whole agitator and line it up on the agitator rod. Line up the groves as much as possible. Turn the agitator slowly until it slides into place. Then use your socket wrench to tighten the screw. The screw is the last step to attach the agitator back onto the washing machine. Then replace the cap, to keep water from going down into the washing machine. Then replace the fabric softener dispenser. Now you have a great washing machine. I am a women and did this repair by myself.
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- Customer:
- Michele from ROCHESTER, NY
- Parts Used:
- W10780048
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
The washer was shaking during the spin cycle
Exactly like the video from the website
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- Customer:
- Timothy from PRAGUE, OK
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Agitator wouldn't agitate
Removed the bolt that holds the agitator in place..pryed the metal ring that holds the agitator dogs in place..replaced the old dogs with the new ones..old ones were broke off so I had to figure out what direction to install them by assembling everything and making sure that the dogs would catch the teeth on the part that surrounds them..reassembled and then the machine wound agitate properly..but then discovered that the direct drive clutch was not working keeping the drum from spinning..so I replaced the clutch but that's another review..
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- Customer:
- Rudy from Tariffville, CT
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver
cogs wore out
remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.
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top section of agiatort wouldn't rotate
called daughter's boy friend
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- Customer:
- jEFF from Carlisle, PA
- Parts Used:
- WPW10006384, W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
Machine making loud noise
Replaced pulley and plastic gears and belt. Belt was riding off fully cutting through cover.
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- Customer:
- Philip from BURIEN, WA
- Parts Used:
- W10780048
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Shakes and moves | Noisy
Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less
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- Customer:
- Richard from Grass Valley, CA
- Parts Used:
- 285748
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
top of agitator didn't agitate
My kit didn't have instructions, and there was one thing not mentioned by others, so I'll pitch in this info: 1) pry off the agitator cap. 2) Removed the bolt with nut driver & lift out agitator. 3) Now, to get the cam assembly out, I had to use some long needle-nose pliers to snap off small horizontal tabs that extend from the old cam assembly. These tabs exert outward pressure on some vertical tabs that extend upward from the agitator base and hold the cam assembly in place. It probably wouldn't be a big deal if you broke off the vertical tabs by mistake, since the bolt would hold the cam assembly in place anyway. With the horizontal tabs gone, the old cam assembly can be lifted off the agitator base. 4) The new assembly can be put in place, but the vertical tabs just mentioned need to be positioned so that the new assembly can be slid over the top. If they are bent, the new cam assembly will not drop down in place! 5) re-assemble the rest. ALL IS GOOD!
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- Customer:
- Rodger from ANDOVER, OH
- Parts Used:
- 80040
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
top part ofagitator not turning.
Followed instructions on website video.
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