11020022014 Kenmore Washer - Instructions
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- Customer:
- Kenneth from Muncie, IN
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Dogs worn on agitator
Removed top of agitator, then removed the nut holding the agitator in place, pulled up the second piece of the agitator, replaced dogs and put the agitator back together
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- Customer:
- John from Asbury, IA
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top Agitator not turning
Removed top agitator cover. Removed bolt and pulled out the cam holding the dogs. Assembled new cam w/dogs put in place and installed bolt plus agitator cap and was ready to wash.. Very Simple
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- Customer:
- Depeturie from Madison, AL
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Top of Agitator would not rotate
1. Lift the softener dispenser up and out
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!
This also gave me a chance to clean the agitator thoroughly!
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!
This also gave me a chance to clean the agitator thoroughly!
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- Customer:
- Leo from Yorba Linda, CA
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Worn out Cogs
I unscrewed the top cap by hand and used a socket wrench to remove the main center unit.
the rest was very straight forward.
the rest was very straight forward.
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- Customer:
- Charles from Mechanicsville, MD
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
The top of the agitator no longer would engage, the little ears were stripped
I pulled the top off ( the fabric softner dispenser) unscrewed the nut pulled up on the agitator replaced the ears put it back together. . It works just as good as a $75.00 an hour repairman could have done. And the wife wanted a new washer? Ha
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- Customer:
- Jeff from Michigan City, IN
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The washer quit agitating
I noticed the agitator didn't "lock up" in one direction to properly agitate the load (which in turn "agitated" my girlfriend. I took the agitator apart to find the dog ears were worn. I ordered some new ones at a cost of about $12 delivered fed-ex and had the new dog ears installed in about 15 minutes saving me a bag of money from the repair man.
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- Customer:
- paul from mount Juliet, TN
- Parts Used:
- 285748
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
agitator weak, hardly turning
took the cover off the top of agitator, removed 3/8" bolt that went through cam and secured agitator. removed agitator and replaced the 4 agitator dogs and cam.
replaced agitator, tightened bolt, replaced cover. the washer works like new again? thankyou for your help and the correct parts.
replaced agitator, tightened bolt, replaced cover. the washer works like new again? thankyou for your help and the correct parts.
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- Customer:
- Debra from Salem, WV
- Parts Used:
- 285748
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The little dogs in the top agitator were worn out.
Easy. I took the fabric dispenser off, popped the cap off the top of the agitator and my husband removed the big screw down in the hole. We pulled the thing apart, took the old part out, put the new part it, put it back together. The hardest part was getting the big screw loose. (That's where my husband came in.) My $75 washer I bought at auction works like a new one!!
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- Customer:
- Douglas from Wetumpka, AL
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
worn our Agit-dogs, agitator wouldn't pull clothes down
FIRST I printed the directions from an online DIY stie, then removed a single bolt from the center of the agitator. I dismantled the agitator, replaced the dogs, and used to printed page to help me reassemble the agitator. I then replaced the bolt. It's VERY easy, but you need the pictures to be sure you've put everything back in the correct place.
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- Customer:
- Walter from Brandon, MS
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Agitator wasn't turning
After reading on line how others did it, it was simple. I lifted out the softener dispenser. Under that there was a plastic cap. You just lift it out - theres no fasteners holding it. It just fits snugly in place by means of an o-ring. Under that there is one bolt holding the agitator to the spindle. Loosen that and remove the whole agitator. The agitator then comes apart in the middle. Just pull the two halves apart. The only tool you will need is one socket with a long extention and a ratchet. Once apart you will see the 4 plastic cogs that spin the agitator. The teeth were worn off of mine. I simply replaced the four cogs that come as a set. None of the other parts were worn to the point of needing replacement. I now have a fully functioning washing machine that was repaired for less than thirteen dollars!
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- Customer:
- jason from Barnesville, OH
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
washer would not agitate
removed the agitator and melted the retaining clips to loosen the retainer cover for the cogs. went simple after that.
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- Customer:
- Zina from Hot Springs Villlage, AR
- Parts Used:
- 80040
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
upper part of agitator did not turn because of worn out teeth on the agitator cogs.
The repair went smoothy except for removing the screw that holds the upper agitator part from the bottom agitator. Once that was removed all went smoothly. Considering my washer is 17years old, I guess I should be happy that was my only problem. I followed the directions of the repairman in the video that was provided by the web site. Most of my parts matched his parts :). My husband was very proud that I repaired the washer and was able to diagnose the problem. Thanks for helping me save some $$$$. I'm pleased and am very happy to have solved the problem on my own. My husband teases me about hanging a shingle. Thanks, Zina
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- Customer:
- Jerry from OROVILLE, WA
- Parts Used:
- W10780048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Extreme imbalance
This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.
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- Customer:
- Douglas from BEECH ISLAND, SC
- Parts Used:
- W10780048
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Springs worn out on the suspension rods. (Noisy drum in spin cycles)
The video posted on this site will walk you right through the repair. Great service. Thanks!
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- Customer:
- Dan from KISSIMMEE, FL
- Parts Used:
- W10780048
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Washer shaking and banging loudly during spin cycle
Replaced the suspension rods
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