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11020022014 Kenmore Washer - Instructions

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All Instructions for the 11020022014
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Customer:
Daniel from Beaufort, SC
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Socket set
Agitator would not agitate
Removed the agitator with a socket wrench and replaced cogs as directed in repair video.
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Customer:
Daniel from Susquehanna, PA
Parts Used:
285748
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
The top agitator wasn't turning.
I found the Agitator "dogs" (really that's their name) to be stripped. Ordered the part and got it within two days. It was a very easy fix and the old washer works great now.
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Customer:
Roger from St. Albans, WV
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Top part of agitator not working
I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .
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Customer:
Allen from Simpsonville, KY
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Replaced cogs in agitator
Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.
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Customer:
Michael from Clarksville, TN
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Top agitator would not agitate
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
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Customer:
Larry from Aloha, OR
Parts Used:
285748
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Broken agitator dogs
Pop the cap on the agitator with a screwdriver then take out the bolt underneath. Replace the agitator dogs.

When putting the bolt back, don't tighten like its going to jump out of the washer. I think that's why I had to replace it a second time
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Customer:
mary from hallandale, FL
Parts Used:
285748
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
My Machine Wasn't Agitating... Which Was Agitating Me!
It was really easy. I popped off the agitation cone cover, used a socket set to remove the bolt which holds it all together. I removed the broken part, assembled the new one, using the old one as a example. I installed the new one. . . And I have clean clothes again. So much better to fix the old machine then buy a new one. . .
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Customer:
RANDI from APACHE JUNCTION, AZ
Parts Used:
285748
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Top Of Agitator Was Not Engaging
1St I took the top cap from the agitator, I then removed the middle cap. I then removed the 7/16th bolt from the middle of the agitator and removed the agitator. I took the old broken parts out and replaced them with the new parts. I then put everything back together in the reverse order tried the washing out and it works great. Actually I just followed the instructions, which took 20 minutes, and everything was kopacetic.
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Customer:
EDWARD from CATONSVILLE, MD
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Top Agitator would turn
First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .
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Customer:
Shane from CLINTON TWP, MI
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Rinse cycle kept repeating, did not spin clothes
Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.
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Customer:
Richard E from BURKE, VA
Parts Used:
WPW10683603
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Water leak into washer drum
Replaced the water inlet valve. Easy install… figured it out on my own, but checked the instructional online video to make sure it was done right.
2 of 3 people found this instruction helpful.
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Customer:
joseph from san antonio, TX
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
the top section of the agitator would not turn
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
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Customer:
Noel from Chicago, IL
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Socket set
Upper agitator would not rotate
Could be done in place, but it's easier to pull the full agitator assembly out first, and work at a table. Remove the fabric softener dispenser, then the plastic cap below (with rubber o-ring)- both pull out by hand. Reverse the now visible bolt with an extended 7/16" socket and pull the cog housing up and out, gripping with gentle pressure with pliers ( locking plastic tabs make this piece impossible to remove by hand). Once the housing is removed it's easy to separate the two halves with your fingernails and replace the cogs. I was able to reassemble everything and push it back down into the drum in about two minutes. Piece of cake- I highly recommend anyone with a tool box do this himself.
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Customer:
Wendell from Hudson, NY
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
agitator cogs wore out
Removed the agitator assembly with a socket wrench and extension, replaced cogs, reinstalled assembly...took about 10 minutes because I dropped the assembly once, and had to reassemble it. An absolute "piece of cake."
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Customer:
Gerald from Minnesota, MN
Parts Used:
285748
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Dogears worn out
1. Removed the cap to the agitator with a flat tip scewdrver in the slot at the base of the cap.
2. Used a 7/16 socket with an extention to remove the hold down bolt.
3. Remove the bad part and installed the new one.
4. Reinstall the agitator.
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All Instructions for the 11020022014
91 - 105 of 486