1105072011 Kenmore Washer - Instructions

online videos were great. called to order and lady was very helpful. washer is now operating normal

I had to find a point of reference first since item came apart in wash cycle and internal pieces fell out - thank goodness for YOUTUBE. Another guy was thoughtful enough to do a video on how the assembly came apart / went back together - a huge help for sure. Actual repair was less than a half hour after obtaining new part and seeing video. The 12 year old washer works like brand new - saving me close to 1,000 dollar replacement charges.

I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.

1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy.
Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go.
All For less than $20.

I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.

Unplug unit. Remove back panel. Disconnect drain hose using pliers to squeeze hose clamp. Tilt washer forward to access drain pump. Remove three screws on the pump. Unplug wire connector. Install new pump. Plug in the wiring connector. Reconnect hose. Reinstall back panel. Super easy fix!

Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.

I used a jack to lift the tub and unhooked the rods and replaced them. Works great.

Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!

followed video instruction that came with part. Previously watched youtube video (there are several, the low production videos are well worth viewing over the professional types). It was a breeze, other than the videos saying one person could do all four. When you get to the last rod, it is more difficult to lift the tub to insert the final rod in the round holder. I asked my wife for assistance.

Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.

Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes

I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose

Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!

chage out part and washer still shake