11020642991 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Peggy from rockford, IL
- Parts Used:
- WP63594
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Despenser fell into drum an cracked,ther after it would not stay on the agitator
Actually I had been out shopping , came home, and my husband suprised me by having it done.
The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.
We use all Sears appliances and they are all about 15 yrs old and still in very good service,
Other than the despenser... we had no other
operational problems.
It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.
The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.
We use all Sears appliances and they are all about 15 yrs old and still in very good service,
Other than the despenser... we had no other
operational problems.
It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Louisville, KY
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Beth from Vallejo, CA
- Parts Used:
- WP3949238
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Heavy wash broke the switch assembly
Honestly, it took more time to figure out how to get at the dang thing than it did to replace the assembly. One screwdriver for the whole project. Very easy to figure out (once I got into the machine casing, anyway).
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- eddie from lockesburg, AR
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Armando from Graham, NC
- Parts Used:
- WPW10358149
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Drain hose
to change it was 1,2,3
thank you guys
thank you guys
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- William from CHESHIRE, CT
- Parts Used:
- WPW10250667, WP63907, 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench set
loud noise during spin cycle, then not spinning at all
Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new
Thanks!!
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new
Thanks!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Albert from ROSELLE, IL
- Parts Used:
- 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Machine made loud banging noise and vibration when running and tub ran off center
Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from Kansas City, MO
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The water was not switching properly, hot water was barely coming out.
Installed part, now it works great!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dale from DOTHAN, AL
- Parts Used:
- 8316845
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jeffrey from CAMP HILL, PA
- Parts Used:
- 285727
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dan from GREAT FALLS, MT
- Parts Used:
- 285727
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Maryanne from BEND, OR
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jim from Waxahachie, TX
- Parts Used:
- WP3357328
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
a mouse got in the washer looking for water and chewed up the hose
I WATCHED YOUR VIDEO AND IT CHANGED OUT VERY GOOD IT WAS NOT AS HARD AS I THOUGHT IT WOULD BE. I HAD TO TAKE IT APART 3 TIMES. HE CHEWEW THE HOSES ON THE PUMP AND THE LITTLE HOSE THAT GOES TO THE WATER FILL CONTROLE. I THINK I AM A WASHER EXPERT.I AM 81 YEARS OLD SO ANYONE CAN DO IT.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Theodore from Uniondale, NY
- Parts Used:
- W10335056
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Tub was not filling up with water to the desired level.
Removal - Un plugged machine, removed water level pressure switch knob. Removed two Phillips head screws holding the control panel onto the top of the machine and the two hex head screws holding the control panel onto the machine back plate. Tilted the control panel forward. Disconnected the clear plastic tubing from the water level pressure switch. and removed cannon plug from the water level pressure switch. Depressed release lever on water level pressure switch and rotated counter clockwise about an 1/8 of a turn. Then removed water level pressure switch.
Installation - Installed water level pressure switch onto the hole in the control panel and rotated it about 1/8 of a turn clockwise to lock it into place. Connected the existing clear plastic tubing, since there was nothing wrong with it, and the hose clamp onto the water level pressure switch by pressing it onto the plastic nipple. Pressed the cannon plug and wires onto the water level pressure switch. Positioned the control panel into place and secured it using the two Phillips head screws. Installed the two hex head screws holding the control panel to the machine back plate. Plugged machine into wall outlet. Job complete.
Installation - Installed water level pressure switch onto the hole in the control panel and rotated it about 1/8 of a turn clockwise to lock it into place. Connected the existing clear plastic tubing, since there was nothing wrong with it, and the hose clamp onto the water level pressure switch by pressing it onto the plastic nipple. Pressed the cannon plug and wires onto the water level pressure switch. Positioned the control panel into place and secured it using the two Phillips head screws. Installed the two hex head screws holding the control panel to the machine back plate. Plugged machine into wall outlet. Job complete.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Connie from BATON ROUGE, LA
- Parts Used:
- 285805
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
leaking valves
We watched a video on YouTube; it was very easy . We had to use the mounting bracket.
Was this instruction helpful to you?
Thank you for voting!