11020642991 Kenmore Washer - Instructions
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- Customer:
- Peggy from rockford, IL
- Parts Used:
- WP63594
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Despenser fell into drum an cracked,ther after it would not stay on the agitator
Actually I had been out shopping , came home, and my husband suprised me by having it done.
The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.
We use all Sears appliances and they are all about 15 yrs old and still in very good service,
Other than the despenser... we had no other
operational problems.
It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.
The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.
We use all Sears appliances and they are all about 15 yrs old and still in very good service,
Other than the despenser... we had no other
operational problems.
It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.
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- Customer:
- Michael from Mundelein, IL
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water would not stop when washer was filling
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.
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- Customer:
- william from lindside, WV
- Parts Used:
- 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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- Customer:
- Maryanne from BEND, OR
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
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Washer excessive vibration during rinse spin
Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
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- Customer:
- Armando from Graham, NC
- Parts Used:
- WPW10358149
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Drain hose
to change it was 1,2,3
thank you guys
thank you guys
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- Customer:
- eddie from lockesburg, AR
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
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- Customer:
- Beth from Vallejo, CA
- Parts Used:
- WP3949238
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Heavy wash broke the switch assembly
Honestly, it took more time to figure out how to get at the dang thing than it did to replace the assembly. One screwdriver for the whole project. Very easy to figure out (once I got into the machine casing, anyway).
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- Customer:
- David from Kansas City, MO
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
The water was not switching properly, hot water was barely coming out.
Installed part, now it works great!
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- Customer:
- Jeffrey from CAMP HILL, PA
- Parts Used:
- 285727
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
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- Customer:
- Dan from GREAT FALLS, MT
- Parts Used:
- 285727
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
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- Customer:
- Dale from DOTHAN, AL
- Parts Used:
- 8316845
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
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- Customer:
- George from Danbury, WI
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top agitator did not work
I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
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- Customer:
- Jim from Waxahachie, TX
- Parts Used:
- WP3357328
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
a mouse got in the washer looking for water and chewed up the hose
I WATCHED YOUR VIDEO AND IT CHANGED OUT VERY GOOD IT WAS NOT AS HARD AS I THOUGHT IT WOULD BE. I HAD TO TAKE IT APART 3 TIMES. HE CHEWEW THE HOSES ON THE PUMP AND THE LITTLE HOSE THAT GOES TO THE WATER FILL CONTROLE. I THINK I AM A WASHER EXPERT.I AM 81 YEARS OLD SO ANYONE CAN DO IT.
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- Customer:
- Albert from ROSELLE, IL
- Parts Used:
- 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Machine made loud banging noise and vibration when running and tub ran off center
Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation
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