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11020642991 Kenmore Washer - Instructions

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All Instructions for the 11020642991
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Customer:
Peggy from rockford, IL
Parts Used:
WP63594
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Despenser fell into drum an cracked,ther after it would not stay on the agitator
Actually I had been out shopping , came home, and my husband suprised me by having it done.

The ease and quickness that we esperienced in ordering and recieving the part was quite remarkable.

We use all Sears appliances and they are all about 15 yrs old and still in very good service,

Other than the despenser... we had no other
operational problems.

It was the personal online help that was the most surprising.. what a great thought. They found my part and part # so quickly.
4 of 4 people found this instruction helpful.
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Customer:
Robert from Louisville, KY
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
4 of 4 people found this instruction helpful.
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Customer:
Beth from Vallejo, CA
Parts Used:
WP3949238
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Heavy wash broke the switch assembly
Honestly, it took more time to figure out how to get at the dang thing than it did to replace the assembly. One screwdriver for the whole project. Very easy to figure out (once I got into the machine casing, anyway).
5 of 8 people found this instruction helpful.
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Customer:
eddie from lockesburg, AR
Parts Used:
285871
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
6 of 11 people found this instruction helpful.
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Customer:
Armando from Graham, NC
Parts Used:
WPW10358149
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Broken Drain hose
to change it was 1,2,3
thank you guys
4 of 5 people found this instruction helpful.
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Customer:
William from CHESHIRE, CT
Parts Used:
WPW10250667, WP63907, 285744
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Wrench set
loud noise during spin cycle, then not spinning at all
Watching videos identified what parts to purchase.
Once identified - WATCH EACH PARTS VIDEO (again).
Lessons learned:
1) better to NOT tilt the washer
2) watch (more than once) and learn from the videos
3) must difficult step was loosening the tub retaining nut without having a spanner wrench (used a hammer and a short / wide blade screwdriver)
4) ended up being the tub support was not sitting properly in the suspension plate
5) cleaned and changed parts while apart
6) running as good as new

Thanks!!
4 of 5 people found this instruction helpful.
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Customer:
Albert from ROSELLE, IL
Parts Used:
285744
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Machine made loud banging noise and vibration when running and tub ran off center
Disassembled top control console and surrounding sheet metal cabinet per the video from this site. i then used a screw driver to carefully pry up each wear pad location individually and inserted the wood wedge. to about 1 1/2 inch height. rwmoved the old wear pads and popped in the new pads one by one. Closed up the unit and tested the machine . It ran like new. No more noise or viberation
3 of 3 people found this instruction helpful.
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Customer:
David from Kansas City, MO
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
The water was not switching properly, hot water was barely coming out.
Installed part, now it works great!
3 of 3 people found this instruction helpful.
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Customer:
Dale from DOTHAN, AL
Parts Used:
8316845
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
3 of 3 people found this instruction helpful.
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Customer:
Jeffrey from CAMP HILL, PA
Parts Used:
285727
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
4 of 6 people found this instruction helpful.
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Customer:
Dan from GREAT FALLS, MT
Parts Used:
285727
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
3 of 3 people found this instruction helpful.
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Customer:
Maryanne from BEND, OR
Parts Used:
285664
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
3 of 3 people found this instruction helpful.
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Customer:
Jim from Waxahachie, TX
Parts Used:
WP3357328
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
a mouse got in the washer looking for water and chewed up the hose
I WATCHED YOUR VIDEO AND IT CHANGED OUT VERY GOOD IT WAS NOT AS HARD AS I THOUGHT IT WOULD BE. I HAD TO TAKE IT APART 3 TIMES. HE CHEWEW THE HOSES ON THE PUMP AND THE LITTLE HOSE THAT GOES TO THE WATER FILL CONTROLE. I THINK I AM A WASHER EXPERT.I AM 81 YEARS OLD SO ANYONE CAN DO IT.
3 of 3 people found this instruction helpful.
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Customer:
Theodore from Uniondale, NY
Parts Used:
W10335056
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Tub was not filling up with water to the desired level.
Removal - Un plugged machine, removed water level pressure switch knob. Removed two Phillips head screws holding the control panel onto the top of the machine and the two hex head screws holding the control panel onto the machine back plate. Tilted the control panel forward. Disconnected the clear plastic tubing from the water level pressure switch. and removed cannon plug from the water level pressure switch. Depressed release lever on water level pressure switch and rotated counter clockwise about an 1/8 of a turn. Then removed water level pressure switch.

Installation - Installed water level pressure switch onto the hole in the control panel and rotated it about 1/8 of a turn clockwise to lock it into place. Connected the existing clear plastic tubing, since there was nothing wrong with it, and the hose clamp onto the water level pressure switch by pressing it onto the plastic nipple. Pressed the cannon plug and wires onto the water level pressure switch. Positioned the control panel into place and secured it using the two Phillips head screws. Installed the two hex head screws holding the control panel to the machine back plate. Plugged machine into wall outlet. Job complete.
3 of 3 people found this instruction helpful.
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Customer:
Connie from BATON ROUGE, LA
Parts Used:
285805
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
leaking valves
We watched a video on YouTube; it was very easy . We had to use the mounting bracket.
3 of 3 people found this instruction helpful.
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All Instructions for the 11020642991
106 - 120 of 876