11020642991 Kenmore Washer - Instructions
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- Customer:
- Chris from Bonners Ferry, ID
- Parts Used:
- WP63907, WPW10250667, 285744
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
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- Customer:
- Jayanti from SNELLVILLE, GA
- Parts Used:
- W10814296
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
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- Customer:
- Keith from Erie, CO
- Parts Used:
- WP3949238
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Washer not agitating
I looked for a youtube video on how to repair the lid switch. The video was very good but was filmed in a perfect world. My washer sits in a somewhat confined area so getting the outside skin put back perfectly was a bit tricky.
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- Customer:
- Gary from Stuart, FL
- Parts Used:
- WP3949238
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
broken lid switch
I unplugged the machine.
Removed the back panel.
Located the switch, removing it and then following the wire to the plug, unplugging it.
replaced with new switch, plugged it in and replaced the back panel.
Removing and putting the back panel back was the hardest part.
Removed the back panel.
Located the switch, removing it and then following the wire to the plug, unplugging it.
replaced with new switch, plugged it in and replaced the back panel.
Removing and putting the back panel back was the hardest part.
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- Customer:
- Eric from Grand Haven, MI
- Parts Used:
- WPW10358149
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Cracked drain tube.
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.
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- Customer:
- Matthew from Wauwatosa, WI
- Parts Used:
- 285320
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
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- Customer:
- Eddie from Charlotte, NC
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer would not fill with water...
Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
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- Customer:
- David from HENRY, VA
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Replacing water inlet valve with new one
The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her)
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- Customer:
- James from MILWAUKEE, WI
- Parts Used:
- WPW10250667, WP63907, 8316845
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Water was leaking out to floor after each load
Replaced the springs after watching the video's from this site and problem has been solved.
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- Customer:
- Janice from BLUE SPRINGS, MO
- Parts Used:
- WPW10250667, 285805
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
1. No hot water and cold water filled very slowly. 2. Washing machine severely vibrated and was very noisy.
EXACTLY as your video demonstrated.
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- Customer:
- PAUL from HANOVER PARK, IL
- Parts Used:
- WP3949238
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Washer Would Stop In The Spin And Drain Cycle
Unscrewed two screws that hold the conrol counsel and tilted the control counsel back. Disconected brass clips that held the back of the unit to the cabinet tilted he cabinet back toward the front and slid it off. Disconected the wire harness for the switch and unscrewed the two screws under the lid and took the switch out replaced the switch put the screwes back that held the switch in place tilted the cabinet back nd slide it back on refastened he brass clips tild the control counsel bak replaced the screws the hole repair took about 30 minutes fairly easy to do with just a flat head and philips screw driver
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- Customer:
- WILLIAM from DAYTON, KY
- Parts Used:
- WP63907
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
drum SLAMMING into the back of the washer when sipnning
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
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- Customer:
- Michael from Mundelein, IL
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water would not stop when washer was filling
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.
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- Customer:
- Robert from Louisville, KY
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
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