11021102012 Kenmore Washer - Instructions

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.

I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.

Pop the cap on the agitator with a screwdriver then take out the bolt underneath. Replace the agitator dogs.

When putting the bolt back, don't tighten like its going to jump out of the washer. I think that's why I had to replace it a second time

The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy

Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.

First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.

chage out part and washer still shake

First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .

Removed the agitator with a socket wrench and replaced cogs as directed in repair video.

It was really easy. I popped off the agitation cone cover, used a socket set to remove the bolt which holds it all together. I removed the broken part, assembled the new one, using the old one as a example. I installed the new one. . . And I have clean clothes again. So much better to fix the old machine then buy a new one. . .

1St I took the top cap from the agitator, I then removed the middle cap. I then removed the 7/16th bolt from the middle of the agitator and removed the agitator. I took the old broken parts out and replaced them with the new parts. I then put everything back together in the reverse order tried the washing out and it works great. Actually I just followed the instructions, which took 20 minutes, and everything was kopacetic.

Spin indicator light was illuminated but machine was repeating rinse cycle rather than spinning water out of clothes. Replaced the pulley and drive coupler, thinking there was a mechanical problem. Video instructions were great but old pulley and drive coupler looked perfect so replacing them did nothing. Next I replaced the washer actuator (shifter), thinking that was the reason for no high speed spin. Easy job, as shown in the video, but it also did nothing. The problem turned out to be a failure in the control panel, probably resulting from years of vibration. Decided to stop chasing my tail and bought a new washer.