11021102012 Kenmore Washer - Instructions

I found the Agitator "dogs" (really that's their name) to be stripped. Ordered the part and got it within two days. It was a very easy fix and the old washer works great now.

Removed the fabric softner despenser on to of agitator.
Removed the filter inside the agitator, pull straight up
Removed the bolt in the center of the agitator using a an extension on a 5/!6 socket.
Pulled the agitator out of washer removed inner works by hand. There are 4 fiberglass parts with teeth on them, I removed these 4 units and replaced them with new ones and it them put agitator back together in the reverse order. Works great.

removed the agitator and melted the retaining clips to loosen the retainer cover for the cogs. went simple after that.

Removed agitator according to instructions, although upper and lower agitator did not want to separate. I used a steel rod and hammer to separate them by hitting lower agitator where bolt goes through. After removing and replacing old cogs, cog holder had to be tipped upside down to insert in agitator. I used a small dap of toothpaste to hold retainer in place while I inserted it in agitator. Works great now.

That OK , easy.

Followed instructions on website video.

took the cover off the top of agitator, removed 3/8" bolt that went through cam and secured agitator. removed agitator and replaced the 4 agitator dogs and cam.
replaced agitator, tightened bolt, replaced cover. the washer works like new again? thankyou for your help and the correct parts.

Easy. I took the fabric dispenser off, popped the cap off the top of the agitator and my husband removed the big screw down in the hole. We pulled the thing apart, took the old part out, put the new part it, put it back together. The hardest part was getting the big screw loose. (That's where my husband came in.) My $75 washer I bought at auction works like a new one!!

first remove the cap on agitator(softner),then pull out inside cap (small cover inside),loose bolt in center (you need a 7/16 socket with a long extension) after that pull up the whole assamble out of the washer tub,hold bottom part and pull up agitator ,turn up side down to take out the cogs and holder, replace with new ones and go back on the instructions.

Started by replacing the lid latch assembly but this did not fix the problem. Parts Select representative suggested replacing the drive pulley clutch assembly. I order this and a new shift actuator. Had difficulty installing the new black shift actuator as it has a different electrical connection location from the original red part. The plug on the existing wiring harness would not reach the socket on the new black shift actuator. I had to remove the socket from the new black actuator casing so the plug would reach the socket. Washer is now working.

Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less

The top portion of the agitator was not turning so that laundry could be drawn down in the wash tub. The problem was 4 little cogs that where worn and would not catch on a gear/cog portion of the bottom portion of the agitator. the cogs where about $10 delivered and it took about 25 min. to install (from top of washer). The old cogs, I also repaired by taking them out and using a hacksaw to redefine the grooves on them. They are still working, so I will hold on to the new parts until needed.

Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.

Pop off fabric soft. dispenser with screwdriver in the slot.
Remove the plastic seal with o-ring w/ pliers.
Remove agitator assy. with 3/8 socket on extension.
Pull up/off top agitator, holding on to the bottom agitator.
R and R the thrust washer between agitators, w/silicon top and bottom.
Remove black sleeve on cam and replace cogs in correct position.
Replace agitator and insert cam lined up with tabs and slots, push down firmly to engage tabs.
Replace bolt and tighten.
Insert seal w/ o-ring coated with soap and push down to groove.
Replace softener reservoir.
Check out the video.

I took a socket and removed the agitator bolt and cover which exposed the cogs. I cold see the cogs were stripped. I changed them and everything works fine.