VISR309JTAAA Hotpoint Washer - Instructions

Unplug power. Pull up firmly and quickly from the base of the agitator. Some videos used a rope and 2x4, I didn't have to. The agitator just pops right off. Then with a 7/16" wrench unscrew the bolt while holding on to the coupling. Take agitator coupling off. Clean off metal grooves that the coupling goes on, use either a small screwdriver, metal brush, a knowl, just to make sure you will have good connection with the new coupling. Then install the coupling, new nut, tighten nut firmly. Install agitator pushing down firmly on opposite sides until snaps in place. Turn agitator by hand, it should not free spin. Plug power back in, run washer with water and bleach only in the smallest setting and let it run through its cycle. This will take care of any black debris that might have got into the bowl while fixing. GOOD LUCK!! I also used videos found on Google.

took agitator off, loosened bolt on coupling, took that off. Replaced new coupling and tightened bolt on top. Put agitator on and pushed down hard to set in place. I'm a 66 year old female with no mechanical ability. I ordered this part on Sat. and it was on my door step on Mon. great service and video explained how to do repair and information provided possible repair needed. Great company.....

We were lucky, the agitator came off on its own. Removed the coupler which cracked when a sheet got stuck underneath it! Replaced coupler and new screw/nut combo, popped on agitator. That easy.

I pulled up on the fin part of the agitator exposing the gear coupling. I unbolted the nut on top with a 12 mm socket. Once the nut and washer were removed I pulled up on the gear coupling and slid it right off. Reversed procedures to install the new one.

I did this by myself and it was so easy. I'm a tiny female so it didn't take a lot of muscle and I only got one bruise :) I pulled the agitator off, there was no screw holding it in place. Removed the screw that was holding the coupler on with a socket set. Put the new coupler in place, used the socket set to screw it on, popped the agitator back on and crossed my fingers.....It worked like it was brand new. So happy, apparently the old coupler was stripped out. Super fast shipping and I will come back for other parts as needed. Thanks so much!

Easiest repair ever. My wife actually did the repair because I thought I'd need more time to do it. She just pulled the agitator staight up and out then removed the bolt holding the coupling, pulled out the defective coupling and put the new one in, replaced the bolt, slid the agitator back on and it worked perfectly! Thanks for making a $60 or more repair call a $13 dollar self repair. And that includes shipping! We will always use your site for future fixes.

Found out the screw was stripped from the agitator, probably because the washer is over 10 yrs old. We got the right part! The parts store was very fast in shipping, in fact we got it the next day! Highly recommend PartSelect!!!!!!!!!!

Removed fabric softener cover by pulling up. Then removed agitator by grabbing at the bottom and pulling up. Note I did read online that some may have a bolt holding the agitator down thats what it seemed like when I read it. Mine did not have a bolt. after removing the agitator there is a 10 or an 11mm bolt holding it down remove that and the coupler comes right out then install in reverse order. All done. Also its a ge adora washer.

pulled out the center agitator, undid the nut , put the new one on , easiest repair ever, less that 13 dollars. and the part came in 2 days, wow, I am impressed with your company!!!!!

Pulled agitator by hand, (very easy), removed bolt holding coupling to shaft, removed coupling and installed new one. Tightened bolt snugly and pushed agitator bank over coupling! About 5 minutes to repair!!!!!!!!!

First I had no idea what to do. My first thought was to buy a new washing machine and so I began searching and found that a washer equal to mine was over $600. I brewed on this for a few days when a neighbor told me that they are not that hard to work on and we should take it apart and look at it first. We took the top and the front of the washer off and looked at the belt and the motor. All seemed fine. (we just used a screwdriver for that) then we took the agitator off, it pulled right off with some heavy tugging. then we saw the coupling. It was only held on by one screw. We used a socket to take the screw out and pulled the coupling off. It is supposed to fit very tightly on a shaft with gears. When we pulled it off and looked inside it, all the plastic gears in the coupling were stripped and that is why the agitator would not move. I expected this to cost me at least $50, but to my surprise the part was only $6.50. The shipping cost more than the part. When it arrived in about 3 days. I literally had the part on and the washer back together in less than 5 minutes. The entire repair cost me $14 and now the washing machine works better than it has worked in years. Who knew. If you intimidated by working on washers, don't be, they really are very simple machines and so not worth calling a repair man for.

Took the front panel off and it looked like everything was OK with the transmission, etc. Pulled out the agitator and noticed that the coupler had stripped out splines. New coupler was a later design, but was backward compatible with the new bolt included. Spline slipped on with no problem and hold down bolt snugged down just fine. Snapped the agitator back on and was in business.

at 1st, i call GE for service, but i have to wait for the next available field service engineer which is 7 to 8 days to come to my place to check on the washer. the cost is $99.00(non refundable) and then he will order the parts needed for repair another 2 to 3 days. then i decided to buy the parts myself online,and google the web on "how to fix the washer that stopped agitating" everythings in there,with video instruction. pull the agitator up and out by grabbing on to its base. inside, the knot was corroded and the o ring worn out,but really easy to remove with the 11mm socket. the coupling kit although looks different,fit perfectly. insert says its an upgrade of the old model. toss the old and replace with the new, no sweat! now it's shaking like crazy.