VISR309JTAAA Hotpoint Washer - Instructions

Took off old agitator, removed coupling that was bad and put new one on.

Viewed the step by step how to and was able to complete repair all has worked well great info sight!

The agitator is the tough thing to remove, I took a previous posters advice and used a rope and 2 boards to pull it up. I will describe it as many short ropes but it can be done without cutting the rope if you think a lot about it. loop the a rope under the agitator so its under 1/2, loop another rope under the other side. tie both loops so you can slide a board in each across the top of the washer. Then tie the 2 loops together on 2 sides down near the bottom of the agitator otherwise they will come out from under it when you pull. then slide the boards in the loops and lift up pulling up the agitator.That is the hard part. Remove the bolt on the coupling, and pull it off. The new one had to be lightly hammered on with a rubber mallet, then use the new bolt. the Agitator slide down and with a push down it popped on. Putting the new part on only took 15 min, removing the broken one took about 45 min. Washer is woking great now ! Saved over $100 or buying a new washer !

Removed two retaining screws and hose clamp. Removed old assem and installed new assem. After reassembly I plugged in washer and tested. Solenoid valves did not energize. Evidently the new valve coils are not the proper voltage. I placed the old coils on the new valve assembly and they work fine. I looked for voltage requirements on the old assembly before purchasing the new part, but they were not marked, nor could I find anything on the schematic diagram. The parts description on PartSelect did not mention voltage either. I called Sears Parts looking for the parts locally and was told that they were only sold online. They sales person sent me a picture of the replacement assembly. It was different from the OEM old assembly, therefore, I went with PartSelect, but in retrospect further investigation may have revealed the voltage difference.

I followed the on-line video with just one exception and I had the old part off in less than 5 minutes. I ordered the part on Saturday afternoon and I had the part in hand by Wednesday morning at around 11:00 am. I spent less time installing the coupling kit than it took to take it apart and had 2 loads of clothes done before going to work on second shift. I would recommend anyone needing help contact Parts Select. They were great and very helpful.

I found the diagram in your website, identify the problem, order the replacement part and replace it in 10 minutes. Great deal, thanks.

Watch how to fix it on You Tube. Order the part I needed and fixed. Real simple. That is it.

There are many on-line videos to help you do this. It's so easy, even a beginner handyperson can do it. For this model, just run a strap under the agitator to assist you in lifting it up off the coupler (good tug). Remove the old worn coupler, put the new one on, set the agitator back on by giving it a little downward push.

The repair was really simple. I pulled off the agitator cap by hand, then put my fingers under the agitator itself. There should be some play in how much the agitator can be lifted up. Some instructions and how-to videos tell you to use a leather belt to remove the agitator but I didn't have a problem removing it with my hands. One quick, hard pull did the trick. Under the agitator, you'll see the agitator coupling, which s held on buy a 7/16" bolt on top. Use a nut driver or a socket to remove the bolt and pull the coupling straight up. Use a wire brush to scrape away all the crud underneath it and on the metal splines. Once the area is reasonably clean, slide the new coupling into place and reattach it with the new bolt that is provided. Line up the grooves in the coupling with the grooves in the agitator and snap it back down into place. Replace the agitator cap and you're all done.

I pulled the top of the agitator off (the softener dispenser) then pulled the agitator itself off. I had to pull with some force. I used the socket wrench to remove the bolt on top of the agitator coupling. I then pulled off the old agitator coupling, replaced it with the new part. Used the socket wrench to tighten the new bolt. Lined up the slots on the new coupling with the agitator top, it slid on with a little resistance. The last part to replace was the softener dispencer.

Pulled off agitator with little effort. One 7/16 bolt to remove and the coupler came right off. Pushed on new coupler, replaced with new provided bolt, pushed agitator back on and was back in business!! Very simple inexpensive repair. Thanks Partsselect for your quick parts turnaround!

Found that the teeth and the agitator coupler hade stripped out. Replaced the coupling and everything worked great. 10 Min and $10. 00 Fixed it up.

removed agitator unscrewed agitator coupling replaced with new one replaced agitator

I noticed the agitator would spin all the way around, in each direction. Also, the machine would make no sound, associated with washing, during that part of the cycle. I pulled the fabric softener reservoir off, with fingers on each side of the agitator, i pulled straight up and that gives you access to the coupling. Use a 7/16'" socket to loosen the nut, remove it and pull the coupling off. Press the new coupling on the splined shaft, tighten nut, and line up agitator with the grooves, push it down and replace fabric reservoir. Straightforward repair.

I had no intention of trying to fix the washer myself after reading about how to do it, only because I didn't know what half of the words were referring to. But once I watched the video, and I saw that the part was going to cost less than $15.00 (shipping included), I thought I would at least try it before going out and buying a new machine. The washer in the video was slightly different than mine, but I recognized the parts from my machine and mine was actually easier to replace than the one in the video. I just pulled off the agitator, unbolted the old agitator coupling and replace it with the new one, bolted it back on and lined up the agitator grooves with coupling and that was it. It worked and saved me a lot of money. I once had an appliance repairman tell me that if your washer or dryer lasts 7 years nowadays, you should consider yourself lucky. Mine is 7 years old, so I thought I would have to replace it. I didn't particularly want to pay someone $100.00 to come to my house and tell me it couldn't be fixed if I was going to have to buy a new one. But fixing it myself was very easy. Written instructions never would have worked for me, but the video was very helpful. Thanks!