VISR309JTAAA Hotpoint Washer - Instructions

remove the agitator by just pulling it up, remove the bolt that hold the agitator coupling down and install the new one.

The washing machine was a making a very loud noise when it got to the end of agitation and though it did complete the cycyle it was beginning to snag clothes under the agitator....don't know how. Found that the agitator coupler was cracked in 4 places. Washer is only a year and a half. 4 family washing..so I wanted this fixed quick. The part came super quick..like two days and I was not expecting it for 4 - 10 days...so great and it was cheaper than other places I checked even with paying shipping! I watched the video of installing the coupler--very helpful! I removed the agitator, then removed the agitator coupler....this was already done before the part arrived. When the new coupler arrived, I just had to drop it down onto the spline...there are grooves it must fit to...then I applied the hold down bolt. I used my wrachet/socket to tighten it, but you can use an adjustable wrench. I'm short so reaching down into the washer bowl to get to tighten the bolt was a little ackward..should have used a stool. The loud sound the washer was making before replacing the part stopped and I am back in business...doing ugly washing....LOL! One thing I will mention....nothing to do with the part...but I had without thinking placed the agitator back into the washer bowl....WITHOUT bolting it down..then put the agitator on top of the old coupler. So this made it lock in place under the agitator. My agitator does not have an opening at the top after removing the dust cap inside so there was no way to knock the coupler down and out from the top by putting a long wrench or something down through the top of the agitator(the video shows how to do this also)...sooo....because the agitator coupler locks in place behind moveable clips, I took eight butter knives and wedged them behind each clip on the underside of the coupler pushing each back and was then was able to separate the agitator coupler from the agitator by pulling it forward with my fingers...so don't test putting the agitator over the coupler without first bolting it down! This is all a lot to say about such a small part but this small part is crucial to being able to complete a wash..an ugly wash that is...haha!

Viewed the step by step how to and was able to complete repair all has worked well great info sight!

Remove agitator remove retainer screw and using Prybar lift off the old coupler ..... After removal use heat gun and wire brush to remove plastic residue from the splines of the motor shaft ... While the shaft is still warm line up the splines from the new coupler and using the mallet force the coupler on the shaft ... Install the retainer screw that comes with the coupler and snap on the agitator ... Done

We were lucky, the agitator came off on its own. Removed the coupler which cracked when a sheet got stuck underneath it! Replaced coupler and new screw/nut combo, popped on agitator. That easy.

pulled out the center agitator, undid the nut , put the new one on , easiest repair ever, less that 13 dollars. and the part came in 2 days, wow, I am impressed with your company!!!!!

I found the diagram in your website, identify the problem, order the replacement part and replace it in 10 minutes. Great deal, thanks.

The repair was really simple. I pulled off the agitator cap by hand, then put my fingers under the agitator itself. There should be some play in how much the agitator can be lifted up. Some instructions and how-to videos tell you to use a leather belt to remove the agitator but I didn't have a problem removing it with my hands. One quick, hard pull did the trick. Under the agitator, you'll see the agitator coupling, which s held on buy a 7/16" bolt on top. Use a nut driver or a socket to remove the bolt and pull the coupling straight up. Use a wire brush to scrape away all the crud underneath it and on the metal splines. Once the area is reasonably clean, slide the new coupling into place and reattach it with the new bolt that is provided. Line up the grooves in the coupling with the grooves in the agitator and snap it back down into place. Replace the agitator cap and you're all done.

Found that the teeth and the agitator coupler hade stripped out. Replaced the coupling and everything worked great. 10 Min and $10. 00 Fixed it up.

removed agitator unscrewed agitator coupling replaced with new one replaced agitator

Easiest repair ever. My wife actually did the repair because I thought I'd need more time to do it. She just pulled the agitator staight up and out then removed the bolt holding the coupling, pulled out the defective coupling and put the new one in, replaced the bolt, slid the agitator back on and it worked perfectly! Thanks for making a $60 or more repair call a $13 dollar self repair. And that includes shipping! We will always use your site for future fixes.

I noticed the agitator would spin all the way around, in each direction. Also, the machine would make no sound, associated with washing, during that part of the cycle. I pulled the fabric softener reservoir off, with fingers on each side of the agitator, i pulled straight up and that gives you access to the coupling. Use a 7/16'" socket to loosen the nut, remove it and pull the coupling off. Press the new coupling on the splined shaft, tighten nut, and line up agitator with the grooves, push it down and replace fabric reservoir. Straightforward repair.

I had no intention of trying to fix the washer myself after reading about how to do it, only because I didn't know what half of the words were referring to. But once I watched the video, and I saw that the part was going to cost less than $15.00 (shipping included), I thought I would at least try it before going out and buying a new machine. The washer in the video was slightly different than mine, but I recognized the parts from my machine and mine was actually easier to replace than the one in the video. I just pulled off the agitator, unbolted the old agitator coupling and replace it with the new one, bolted it back on and lined up the agitator grooves with coupling and that was it. It worked and saved me a lot of money. I once had an appliance repairman tell me that if your washer or dryer lasts 7 years nowadays, you should consider yourself lucky. Mine is 7 years old, so I thought I would have to replace it. I didn't particularly want to pay someone $100.00 to come to my house and tell me it couldn't be fixed if I was going to have to buy a new one. But fixing it myself was very easy. Written instructions never would have worked for me, but the video was very helpful. Thanks!

Unplug power. Pull up firmly and quickly from the base of the agitator. Some videos used a rope and 2x4, I didn't have to. The agitator just pops right off. Then with a 7/16" wrench unscrew the bolt while holding on to the coupling. Take agitator coupling off. Clean off metal grooves that the coupling goes on, use either a small screwdriver, metal brush, a knowl, just to make sure you will have good connection with the new coupling. Then install the coupling, new nut, tighten nut firmly. Install agitator pushing down firmly on opposite sides until snaps in place. Turn agitator by hand, it should not free spin. Plug power back in, run washer with water and bleach only in the smallest setting and let it run through its cycle. This will take care of any black debris that might have got into the bowl while fixing. GOOD LUCK!! I also used videos found on Google.

took agitator off, loosened bolt on coupling, took that off. Replaced new coupling and tightened bolt on top. Put agitator on and pushed down hard to set in place. I'm a 66 year old female with no mechanical ability. I ordered this part on Sat. and it was on my door step on Mon. great service and video explained how to do repair and information provided possible repair needed. Great company.....