FFFW5000QW0 Frigidaire Washer - Instructions

This was one of the simpliest repairs I have ever done taking less than 5 minutes to complete. On the inner door I removed the two screws that hold the plastic catch in place. I then removed the broken catch and put the new catch in place. Finally I replaced the two screws that hold the catch in place and it was done.

1. Unplug unit.
2. Unscrew 2 nuts holding top in place in rear of unit using phillips head screwdriver.
3.Slide top back and remove.
4. Open door of washer and unscrew 2 screws holding in door lock unit.
5.Pull out unit from the top and install new unit reconnecting the 3 wire connections.

Door lock takes a beating due to flimsy washer door which does not align well and subsequently gets slammed each time which causes lock to malfunction telling the washer that it is not locked. Due to safety the washer will not go into the spin mode. Remove top lid (2 screws) open washer door and loosed the 2 screws holding the lock assembly in place. Reach down into the washer and unsnap the 3 wire harnesses. Reverse to reinstall. Very easy.

Using a screw driver I removed the spring loaded band from around the rubber boot inside the door. You only need to remove the band and then pull the boot from the bottom around to the side. You do not need to fully remove boot. Unscrew locking mechanism. Slide out to be able to see connections. Remove connections. Replace mechanism, reattaching connections into appropriate spots. Replace mechanism and rescrew in. Replace rubber boot by pulling gently out and working rubber V of boot under the metal slot. Once the boot is replaced, replace the metal band making sure the spring is at the bottom of the boot. Wahlah!!! Washer is working perfectly.

I removed the broken door catch, which consisted of removing two screws, making it a snap to do, all you needed was a screw driver, and replaced it with the new one using the same screws, This took about 5 mins. to do and was very simple. Turning the machine into a working washer again. : )
After looking all over for the part,and not finding it I was thrilled when you carried the part. Even though the machine is old, it works great. Thank you for the selection of all the parts you carry and how you make it so easy for us to find what we need. , and having it in stock, which was mailed right away, so I could replace the catch and have the washer back in use in less than a week. Thank you

The striker is really easy to replace. Remove 2 #3 phillips screws, replace the striker part, and tighten the screws.

It got more complicated when too many striker tips broke off inside the latch assembly and prevented the tip of the new striker from going inside. To get at the latch assembly, I had to remove the big rubber gasket that connects the drum to the frame of the machine. I removed this at the drum end. Big mistake! It took two of us to get the gasket back onto the drum, and I had to take the frame end of the gasket off anyway. That end is a lot easier to put back on. Anyway, I finally got to the latch assembly, which attaches to the machine with two screws. It has 3 connectors and the housing is a grey plastic clamshell that latches in 3 places. It came apart and parts came out. Jamming the latches open and very gently prying the clamshell open may let you escape the small parts barrage. Once I got everything back together, it all worked.

Unfortunately, the story doesn't end there. This machine has broken 4 strikers. They break during the wash cycle. Taking a cue from a previous DIY description on this site, I took the hinge apart. It looks like there is a part missing, because there isn't anything that keeps the door aligned with the rest of the machine. The door drops down as low as it can go on the hinge pin and the plastic of the door frame rides directly on the arm of the hinge part. I've shimmed it up about 3/16" temporarily, and it seems to work, but I can't escape the idea that I shouldn't have to do this...

Went on line to your site , found part, read how easy it was for others to repair. So ordered part and replaced myself. I am a woman who's husband is not handy fixing things and it took me no time at all to remove and replace part. Thanks to others who shared how they did in this situation.Much cheaper to repair yourself. You can do it!!

Great advice on your site.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.

took out door lock and switch assembly replace with a new one and it work

I read the input of others who had this problem with this washer and how they had replaced the door lock and switch assembly. I figured it was worth the $70-$80 part versus the $540 repair or purchasing a new machine. I was really happy with the machine until this problem occurred.
When I got the new part.....I unplugged the machine. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.

Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.

this repair was easy, but it was repair #3.
#1: Fix-it guy said the front control board needed replaced. Ordered part from box store. Shoulda come here!
#2: Replaced motor control board. Harder to replace. Shoulda let the new front board run error code first. Again, used brand name supplier. Oops!
#3: Still not spinning. Error code "Door is open" but it's closed.
Remove door lock/switch assy, wires to the front board, and striker. 4 screws, 15 minutes. reached in through the top (did NOT unseat rubber around door).
Plugged wires into door lock. Inserted striker. Using multimeter on "Ohms" tested switch. No continuity=switch not closed.
New switch cost less, arrived faster. thank you Parts Select!

Watched video which was very helpful

Simply removed several screws around inner glass Then part set right into place. replaced all the screws and was completed.

The washer door wouldn't shut. I saw the top piece of the plastic catch appeared to have a broken section. I looked online at the replacement part needed (this was the most difficult part of the process). I unscrewed the old piece and replaced it. No problems. I suspect that this is an engineered flaw with the machine to encourage more unit sales (it could be metal for instance). So fix it and feel clean!