NTW4500VQ1 Amana Washer - Instructions

Followed the video instructions. Had no problems. The video was accurate.

Pulled up on fabric softener dispenser and removed it. Had to use pliers to remove cap and seal to get access to the bolt holding the agitator in.

Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.

Was unable to hold the bottom of the agitator to keep it still and get enough leverage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator.
Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in.
Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.

Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.

Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.

1. Remove Top Cap.
2. Remove Seal Cap.
3. Remove 7/16 Bolt
4. Lift out Old Agitator
5. Put in NEW Agitator
6. Replace 7/16 Bolt
7. Replace Seal Cap
8. Replace Top Cap.
9. Sit back and enjoy your clean clothes

diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.

just like video showed really helpfull

I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.

After reading other comments about lid switch replacement , I knew the front of the control panel would move forward and lift off. Although none of the descriptions mention the steel clips that were also use to hold the cover down. It does take quite a bit of presure to pry these up and loose before panel would move forward. Would recomend putting tape on both washer and screwdriver to protect washer.

Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.

Had to clean debris on metal drive shaft splines in orderv forvnew lower agiitator to seat properly. Install upper agitator and parts then reinsert bolt in upper agitator. Install cap and o-ring, fabric softner dispenser and test for proper operation.

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

First I removed the fabric softener dispenser. I removed the inner cap seal and agitator retaining bolt. Then I firmly pulled up on the agitator to remove the complete agitator assembly. I replaced the inner cap seal and installed the new agitator bolt with rubber washer. I placed the new agitator assembly on the drive shaft and tightened the bolt. Lastly I installed the inner seal and the fabric softener dispenser. The total time spent was around 10 minutes.

Although this was listed as 'a bit difficult' and talking a bit longer than normal, this was because the agitator cap had leaked, and over time the agitator bolt had become completely rusted such that a socket simply couldn't fit. Due to the tight confines, I also could not get a needle-nose vise-grip to hold on to the nut, so attempted to drill out the bolt. This ended up being a problem, but it turns out that drilling AROUND the edge of the bolt and through the edge of the plastic allowed me to remove the top of the agitator, which then allowed a normal pair of vise-grips to be used to remove the bolt. Once the bolt is removed, everything simply fell into place, and the overall job 'should' have only taken a couple of minutes and been 'really easy', except for that rusted-out bolt.

Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.