NTW5400TQ2 Amana Washer - Instructions
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- Customer:
- Ernest from Midlothian, VA
- Parts Used:
- WPW10001130, 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
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- Customer:
- Hazel from Bemidji, MN
- Parts Used:
- 8575076A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
need to have a fabric softner dispenser
the first order was ordered wrong for me and the part was to big so I had to send it back and order another. The second dispenser was the right one and went on well to the machine. Just had to put it on the machine by hand.
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- Customer:
- roland from OAK CREEK, WI
- Parts Used:
- WP8572976
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
timer stopped working
removed 2 screws from back panel screwed in washer then to the top 2 out screws from the back of panel on the top pick up panel to remove set the face down on washer of then pulled black plastic stick out to remove timer knob then take out small screw from the front timer to remove timer from back side right or left to remove an d replace should only be 5 screw to take out not bad at all my 1st replace
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
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- Customer:
- Larry from Edgewood, TX
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
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- Customer:
- Robert from Whiteman AFB, MO
- Parts Used:
- WPW10072840, 285565, WP358237
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Upper agitator would not turn
First I removed the fabric softener dispenser. I removed the inner cap seal and agitator retaining bolt. Then I firmly pulled up on the agitator to remove the complete agitator assembly. I replaced the inner cap seal and installed the new agitator bolt with rubber washer. I placed the new agitator assembly on the drive shaft and tightened the bolt. Lastly I installed the inner seal and the fabric softener dispenser. The total time spent was around 10 minutes.
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- Customer:
- Rudolph from LAUDERHILL, FL
- Parts Used:
- WP3952056
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer not completing rinse cycle. Broken centrifugal switch
I disconnect power from wall outlets. Turn off pipes and remove water hoses from machine. Clear machine making room to operate.
I removed two Phillip head screws from behind the console, press down lightly on console then flipped it back. Disconnect the lid switch by releasing the plastic clip. Used a screwdriver to release the 2 metal holding clips (one on each side on top of machine. Ease the case up slightly then pull back gaining access to the centrifugal switch which is mounted to the motor with one Phillip head screw. One end of switch was broken and disconnected. Motor was not keeping up. Discharged capacitor by grounding the terminals with an insulated plyers. Lift the clip on the broken switch then pull the connector off. With new switch in hand, remove each of the 5 wires from the old switch by using a needle nose pliers one by one and connect them to the new switch making sure each one is properly secured in please. Connect the new switch to the motor using the single screw. Secure the connector to switch. Replace case by tilting back about 45 degrees, slide under front frame of machine all the way then down inplace. Use the two metal clips to secure frame to rear panel. Reconnect lid switch. Return machine to usual spot, reconnect water hoses, turn pipes on make sure there are no leaks. Plug back into wall outlet. Washer was tried and all cycles were completed.
I removed two Phillip head screws from behind the console, press down lightly on console then flipped it back. Disconnect the lid switch by releasing the plastic clip. Used a screwdriver to release the 2 metal holding clips (one on each side on top of machine. Ease the case up slightly then pull back gaining access to the centrifugal switch which is mounted to the motor with one Phillip head screw. One end of switch was broken and disconnected. Motor was not keeping up. Discharged capacitor by grounding the terminals with an insulated plyers. Lift the clip on the broken switch then pull the connector off. With new switch in hand, remove each of the 5 wires from the old switch by using a needle nose pliers one by one and connect them to the new switch making sure each one is properly secured in please. Connect the new switch to the motor using the single screw. Secure the connector to switch. Replace case by tilting back about 45 degrees, slide under front frame of machine all the way then down inplace. Use the two metal clips to secure frame to rear panel. Reconnect lid switch. Return machine to usual spot, reconnect water hoses, turn pipes on make sure there are no leaks. Plug back into wall outlet. Washer was tried and all cycles were completed.
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- Customer:
- Anne from IRA, MI
- Parts Used:
- WP8318084
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
My husband did it. He popped the top control section off by sliding the knife under each side to lift it off.
The switch just snapped out of the holding section and the new part was snapped back into its place. He put the top section back on and it worked! Being a woman not knowing anything about repairing machines, I thought it went very well. I just googled my problem with the washer, it sent me to this site saying what they thought was the problem, I live chatted with someone and they confirmed the solution. I ordered the part and it came in 2 days and my husband fixed it. And now I have a working washer again. Thank you for your site. Anne
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- Customer:
- Timothy from Saint Louis, MO
- Parts Used:
- WP8318084
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
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- Customer:
- richard from orange, CA
- Parts Used:
- WPW10096921
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
drain hose for washer was cracked and leaking
This was really easy and the part came in like 2 days. All I needed to do was flipthe washer on its side and remove the old hose...a couple screws and install the new one...it was a perfect match so ...no issue.
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- Customer:
- barbara from MILLVILLE, NJ
- Parts Used:
- WP2172937
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
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washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
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- Customer:
- john from RAY CITY, GA
- Parts Used:
- WPW10072840, WP3363661, 80040, 285587
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Would not agitate
Exactly as shown in your video
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washer would not spin to extract vwater
will not go over step by step here as there are already a multitude of stories on site with exact situation as mine who have already done so.. What I will say is that PartSelect is easily the absolutely best site on the net for a complete problem diagnosis to finished repair experience. Just input your model # and describe the problem and you get instant diagnosis probabilities along with access to a long list of customer Q & A and reviews, along with step by step videos on diagnosing, dis- assembling, and re-assembling along with links to all parts needed and also some secondary tips along the way. The prices are fabulous (example: I got a clutch assembly kit with several parts and 2 additional parts as a just in case for $55 shpg incl, while my local appliance parts place wanted $59 plus tax for just the main part in my assembly kit with a no return policy and no part guarantee, plus it was only 1 day more to have PartSelect pkg arrive than I would have gotten part from local store). This site is FABULOUS !!!
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- Customer:
- David from Mission Viejo, CA
- Parts Used:
- WPW10074580, 285565, WP358237
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Socket set
Top half of agitator not working
Although this was listed as 'a bit difficult' and talking a bit longer than normal, this was because the agitator cap had leaked, and over time the agitator bolt had become completely rusted such that a socket simply couldn't fit. Due to the tight confines, I also could not get a needle-nose vise-grip to hold on to the nut, so attempted to drill out the bolt. This ended up being a problem, but it turns out that drilling AROUND the edge of the bolt and through the edge of the plastic allowed me to remove the top of the agitator, which then allowed a normal pair of vise-grips to be used to remove the bolt. Once the bolt is removed, everything simply fell into place, and the overall job 'should' have only taken a couple of minutes and been 'really easy', except for that rusted-out bolt.
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