KSSC36QTS10 KitchenAid Refrigerator - Instructions

Removed old filter and installed new filter.

The ice maker would not fill with water. Water was available to in-door water dispenser. All signs pointed to the ice maker control boards. Ordered and replaced the boards. Within a couple hours it was making a new batch of ice every 30-60 minutes. The repair instruction video was a great help....made the repair a snap!

First I had to figure out how to get the old unit out so I could work on it. The three screws that others wrote about were the ones that hold the motor in place. There are 3 screws holding the ice maker in the frame, along with one screw covering the electrical connection. The electrical connection was difficult to unplug because the locking tab was on the back side of the connection and with no room to work in the freezer it didn't become apparent until several frustrating minutes went by. There were no instructions provided, the picture on the ordering page showed the complete ice maker, and for $80 you get a printed circuit board with a small round item which must be the motor/timer control. The two plastic parts for moving the ice from the ice maker were included but not replaced because I didn't notice them until I had finished replacing the ice maker back in the freezer and wasn't going to start over again.
Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed.
We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.

I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay

Removed and disconnected the icemaker, cleaned all areas and disassembled the failed parts. Reassembled with the new parts inlcuded with the purchased package and resinstalled the unit. Started the unit and chedked for proper operation. Successful repair.

I did some research on the website and found out that there is a test with the sensor lights. When I looked at mine, they were not turning on or blinking when the door was openned.

The repair was very easy to accomplish and all I needed was a small philiips screwdriver. I unscrewed both left and right side panels covering the circuit boards and pulled the connector off. I'd say the most diffcult part was lining up the connectors to the boards since there's not a lot of room because of the harness length. Once the boards were connected, they set in place easy and I put the covers back on.

A word of warning, it took the system about ten minutes until the cycle started and water started filling the tray. But aside from that, everything is working perfectly well.

I saved about $200 in service fees!!

Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker).
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.

Repair worked. Have lots of ice again.

Pried out old part with screwdriver. Unplugged. When new part came, just plugged it in and pushed the part into place.

use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks

The repair went just as simple as the video on the web site. Parts came really fast. replaced in less than 15 minutes. i thought the icemaker unit was the bad part but after gettin info from this site it told me waht to check first and i found that the emitter boards were bad. Thanks for saving me the money on buying the wrong parts. also bought parts the folowing week to repair my wifes kitchenaid mixer.

I took the cover off, and noticed the tabs holding the timer wheel were broken off on one side. after removing the wheel, I noticed the shaft from the ice lifters was broken. Since the only way I could repair it was to buy the entire module, which I did. I received my part in 3 days. When it came, I began removing the old module by taking out the three screws holding it. After replacing the module which took about 10 minutes, my machine was making ice within about an hour. My ice holder was full in 3 days. Albert Moran, Milton, Fl

diagnosed the problem to be the emitter and receiver boards. replaced in about 15 minutes. works like new!

Watched video of similar model repair for filter housing. But the model KitchenAide refrigerator requires enter and replacing housing from the back. My model has a metal facing which has doors attached to it also. It was simple repair though from the backside of the appliance.

Just needed to replace the water filter

followed the video provided on website. repair was very simple / straight forward. Once emitter and receiver boards were replaced, issue with ice maker was resolved.