KSSC36QTS10 KitchenAid Refrigerator - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- TAK from NEW ROCHELLE, NY
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker not making any ice.
I did an internet search about the problem and found the information and experience that other people had. Ordered the part and that's it. One important thing to remember is to unplug the power supply of the appliance prior to making any repair. I short circuited the original board when I tried to plug it back in after cleaning the optics. (The board might have been bad before that.) The red light stop working but the frige is making ice non stop!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from Plano, TX
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker stopped making ice
I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker troubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Thomas from Roseville, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door light switch disintegrated
Very simple fix, remove 3 screws, two connectors to the old switch
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- stu from richmond, VA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
fridge door switch did not work
I removed the switch housing (4 screws), replacing the switch in the housing was a snap. It took 5 minutes, cost $8 and light works like new!
Why didn't I order this part and do the repair earlier? Very simple.
Why didn't I order this part and do the repair earlier? Very simple.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jeffrey from Lexington, KY
- Parts Used:
- 8201515
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
The icemaker would not produce ice because the motor that pushed the cubes out had failed. The original icemaker failed in this way and we had the icemaker replaced by Sears Service for about $200. The second icemaker failed for the same reason after 18 months. I decided to do the repair myself t
Open the refirigerator door and push and hold the On/Off button at the top to turn off internal power. Open the freezer door and move the icemaker switch on the right side freezer wall to "off".
To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex screws. Remove the screws and the door so you can work with the icemaker without interference.
The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet.
Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.
Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.
The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.
Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.
Once the motor module is seated, replace the 3 screws and push the white cover back on.
Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.
Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.
The icemaker should start making ice within 2 hours.
To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex screws. Remove the screws and the door so you can work with the icemaker without interference.
The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet.
Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.
Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.
The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.
Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.
Once the motor module is seated, replace the 3 screws and push the white cover back on.
Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.
Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.
The icemaker should start making ice within 2 hours.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- steven from long grove, IL
- Parts Used:
- W11629974
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker stopped making ice
Unpluged fridge, removed 3 screws from each control board (1 on left side and 1 on right side in freezer below ice maker compartment, unplugged and swopped out with new ones. Did one side then the other. Learned about the issue from other people on PartsSelect. Coulden't have been easier. Got parts in 2 days. Works like a charm now.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mark from Fairview Heights, IL
- Parts Used:
- 8201515
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker wouldn't cycle
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I ordered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Orlando from Bayonne, NJ
- Parts Used:
- WP2300868
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Old one leaks on one side
Simply cut the water tube on both sides of connector and push in the new one.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- jim from ST PETERSBURG, FL
- Parts Used:
- W11629974
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
No ice
Removed the cover plates and unplugged bad boards. Hard to plug in boards after attached to cover plates. Plug in boards first then attach to mounts. Ice in 4 hours.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Thomas from EASTON, MD
- Parts Used:
- WPW10191429
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Lights failed despite new bulbs.
Used u-tube video to review steps in making repair. Wires shorter than described but after looking at replacement sockets difference was clear.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Victor from CEDAR CREEK, TX
- Parts Used:
- WPW10191429
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Both Upper Lights Burned Out Same Time
The holder is held in place with two screws. Once you have it unscrewed you can snap the old sockets out and replace them.
Ordered new sockets and presto, the lights work again.
They just snapped into the holder and the holder went up with two screws.
HINT: I did take a photo of the 4 electrical connectors AND labeled each one with a Sharpie 1, 2, 3, and 4 from left to right.
Ordered new sockets and presto, the lights work again.
They just snapped into the holder and the holder went up with two screws.
HINT: I did take a photo of the 4 electrical connectors AND labeled each one with a Sharpie 1, 2, 3, and 4 from left to right.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- dorotea from staten island, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light didnt go on
The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Frederick from Rochester Hills, MI
- Parts Used:
- W11629974
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No ice
Go first to Kitchenaid web site and download their consumer services Technical diagnostics on the ice maker. Very well written and clear to follow. Instructions step you through interpretation of blinking code lights which is key to finding the real problem and leads you to repair the correct failed part. My diagnosis said to replace both emitter and receiver. I replaced the emitter first and tried it and solved the problem I didn't need to buy the receiver but I have a spare part now. Do the diagnosis and save yourself some money. PartSelect got the parts to me quickly and saved me money compared to our local parts supply companies.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Stephen from LOVELAND, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light switch lever broke
Unplug refrigerator.
Pry switch out with putty knife
Remove two wires from switch
Attach wires to new switch
Push new switch into slot
Pry switch out with putty knife
Remove two wires from switch
Attach wires to new switch
Push new switch into slot
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- anthony from HAVELOCK, NC
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
Was this instruction helpful to you?
Thank you for voting!