PSS28KSHGCSS General Electric Refrigerator - Instructions

This website is awesome! It basically tells you exactly what is wrong with your fridge. Our food side of the refrigerator was getting way too cold. Some items actually froze. I looked here and it said the fan/ damper assembly was broken. All I did was remove the part they said was broken and sure enough the little damper door that lets freezer air into the fridge side was broken. I ordered the part, replaced it and presto the refrigerator holds perfect temperature again! The replacement was super easy...only tool needed was a screwdriver and 15minutes! Thanks

Snapped it on

Just snapped it in!

replace the broken handle

Following the lead of other posted on this site, I removed the old air inlet cover after emptying the refrigerator. (That took the most time) 1. It's easiest if you remove all the shelves. 2. To access the upper two screws remove the top light cover - it has press in holders on each side. 3. As mentioned in other posts, there are four screws holding the Inlet Cover in place, 2 lower and 2 upper. 4. To get access to the lower two screws,you simply pop off the lower duct assembly. Take out the screws and remove the air duct. Unplug the electrical connector. 5. I had to use the added insulation spacer to seal the unit into the cold air opening. 6. Plug the new air inlet cover unit in and put back in place. 7. Install screws, put lower duct back in, and put light cover back in place. 8. Since shelves were all out, it was easy to give them a good cleaning and put they whole thing back together. 9. Relax and have a cold beverage of your choice. (I took old air inlet apart and lo and behold, the damper door was broken off. Problem solved.

The thermostat was set at 0 for the freezer, but at 37 for the refrigerator. The refrigerator was showing a temperature of 20 degrees and would not stay at 37. After learning the 3 choices it could be (air inlet cover, thermostat, and computer), I went for the air inlet on the basis of percentage of repair. With this particular refrigerator with this problem; this is repair has the highest chance of success. Nice on-line decision making tool! I went with choices of previous buyers and followed previous buyers instructions. All I needed was a couple of Phillips head screw drivers, and cleaning the dirt I was finding in the refrigerator was the biggest job.

Followed directions and it was quite easy.

Ordered part that website recommended. When I received part it was for a lefthand refrigerator, I have a righthand frig. I determined that it was the servo operated door that was broken and so I had to completely disassemble the part that I received, which meant removing the servo door off of the motor and installing it on the old servo door assembly. So make sure you order the correct directional part, which sometimes is not spelled out on website.

I removed the light and cover, then removed the lower vent cover. This required a bit of pinching and pulling. Then I removed the Fresh Food Air Inlet Cover. I looked inside and saw that the flap/dampener was unseated and flopping around. That would explain why all the cold air was coming in from my freezer and freezing the food in my fridge. Replaced old with new, plugged in, reinstalled all covers, and Voila! My fridge is working correctly again. Thanks to the first review which was the one I followed. And Thanks to PartsSelect!

I stated this repair to a bit difficult because it is awkward to work on with your head cocked backwards to see while having to lean inside the frig but really its an easy part to replace. The cold air damper was broken where the metal shaft of the electric actuator motor inserts into the hinge side of the damper and allowing the freezer air to over cool the frig. The damper is made of plastic and looks like a small door. I super glued the damper once but the repair only lasted 45-60 days. You would have to take the old part completly apart to see the motor and damper so I would not do this unless you are like me and want to know how things tick. To insatll the new part you need to remove the top 2 shelfs, then remove the lighting section with a phillips screwdriver and let the light fixture hang from the wires. The tricky part is to use a thin flat screwdriver to pry at the seam of the plastic cover at the bottom of the air duct. You cannot see the mounting attachments but behind the air duct cover there are vertical slots that slide and mount onto screws fixed to the back wall of the compartment. If you are not careful the cover can be broken where the slots slide over the mounting screws. The rest of it is pretty much as the instructions decribe. I installed the new part as is with only one cold air opening eventhough there were 3 cold air openings in the old part which the instruction do not address. The extra openings are probably meant for faster recovery once the frig door shuts yet the frige seems to work fine now after a week of operation so I would assume the other openings are not necessary. The new fan motor made a high pitch whining noise so I took the new part out again and replaced the fan motor with the old one which took care of the noise problem. If you do this be careful not to install the old fan motor in backwards or the air will blow in the wrong direction! Other than that the new part fit and works great! Good luck with your repair. -d

It was pretty straight forward. Be very careful removing the top panel above the light, it slides forward about a half inch. Be gentle, the plastic tabs can be easily broken and then the top piece will sag and fall off easily. Everything else was screwed into place and pretty easy to take apart and put back together.