GLM25WGSAGS General Electric Refrigerator - Instructions

Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

Watching the outstanding, detailed video provided the insight and confidence necessary to place the part order and complete the repair. The most difficult part of the procedure was removal of the front panel that identifies the buttons for various functions (i.e. water, ice, crushed ice, etc). Note that this panel differs slightly from one model to another so the process may be slightly more difficult than pictured in the video. Our refrigerator has removable decorator panels which I removed first (both above and below the dispenser section), an additional step I strongly recommend for owners of models with such panels. To do so, a male Torx socket is required to remove screws at the top of the door, allowing the metal side panel on the left to be removed, prior to sliding the decorator panels out. Now onto removing the front panel as in the video - although the video repairman completed this step without any tools, it must be CAREFULLY pried by hand. Experience has taught me that older plastic parts that "snap in" often become fatigued and suffer stress fractures if not breaking off entirely. This is a fairly rigid piece of plastic on our unit that wasn't cooperative until I coaxed it from one (left) side with a large, flat screwdriver and a little twisting motion to get things started. Once I was able to pop one corner loose, the other 7 connecting tabs were relatively easy to remove (there are 8 total - 2 on each side as I recall). The rest of the process was simple, exactly as demonstrated in the video. Thanks SO MUCH for all of the expertise and high production values that made this repair "a piece of cake". Incidentally, by simply removing the old solenoid ASAP, the door snaps shut, sealing off the freezer compartment while you wait for your new part to arrive.

The video was clear and the repair looked easy. My only problem was that the trim piece that had to be removed first was very hard to get off. I called PartSelect and ask if I was doing it correctly. (I didn't want to damage anything else) The person I talked to said that they don't provide technical service help but that he'd look at the diagram of the refrigerator to see if he could help me. He was able to confirm that I just had to apply more force to get it off. With the aid of a putty knife I was able to pry it off. After that I followed the video instructions and it was easy to make the repair. Things went back together easily and the problem was resolved.

I just follow to the video and take step by step. It's was very helpful and easy. Thank you.

exactly as described in your video.

Googled the symptoms online and found the great video from Parts Select. My recommendation is follow the video and the rest is easy!

Gentlemen,

Many thanks for the help in repairing my GE refrigerator. From the web site and videos, I determined the problem with the flapper on my ice maker was a bad solenoid. I ordered the part from you then followed the step by step instructions to install it. It made what seemed to be an intimidating job rather easy.

Thanks again,

Gary Schafer

The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.

I followed instructions from a video. I pulled off the front panel, then the circuit board unit. Next I removed the Solenoid Assembly and installed the new one. I replaced everything and tested the water dispenser with no success. I assume the solenoid assembly was ok so therefore I need to get the circuit board tested.

Took apart freezer door dispenser mechanism and replaced solenoid assembly in its entirity. Easy fix once the fix to the problem was identified.

I reviewed several You Tube repair videos. Not all of them were correct even though my model and brand were specifically mentioned in the videos. Use You Tube with a grain of salt. After sifting through the you tubes, I distilled the information by looking for consistencies. The most inconsistent information was on how to remove the plastic bezels. Once that was figured out, the repair was very easy. Upon removal, I inspected the solenoid. It was very rusted and was no longer capable of pulling the mechanism closed after it had (successfully) opened the flap. The new solenoid fixed the problem in a flash.

Watched the video, did exactly as it showed.

Contrary to the visual instructions I could not remove the frame around the control opening nor did it turn out need to be removed. The control panel was easily removeable with a small screw driver inserted in the two outer holes at the bottom. Once this was removed I removed the four screws removing the panel with the chute and giving access to the solenoid. The three screws holding the solenoid were rusty and I applied some liquid wrench on each to help with the removal while I cleaned around the area. The solenoid was easily removed but the screws needed replacement which I obtained at my local hardware. Once the solenoid was attached again I replaced the other parts as they were removed and the flapper door is now working as it should. It took all of about 15 minutes for the repair but two days to figure out I did not have to remove the opening frame. Somewhere in the "Repair Film" it should be mentioned that for some Models removal of the "Opening Frame" may not be necessary just proceed to removing the Control Panel.

I repaired IAW the PartSelect video. Very easy. One thing that should be mentioned in the troubleshooting process, is to check the retention spring on the flapper. That spring could come off and also cause the flapper not to close.

Simple fix with information furnished online with the Dispenser Door Solenoid Assembly. Unplug fridge, remove selection panel by pulling out gently at the bottom until it releases then unplug the 3 connectors, remove next panel by unscrewing the 4 corner screws, then remove the solenoid by loosening the top screw and removing the two on the bottom, wipe all clean and reassemble in reverse with new solenoid hanging piston over ice door flapper lever first then sliding it into solenoid as you move it into position. Easy fix....$35 hopefully extended the life of a faithful older fridge for a few more years since it work/looks new.