JEM25DM2BB General Electric Microwave - Instructions
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- Customer:
- Julie from Elm Grove, WI
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave fan would run when opening the door. Evenutally the mircowave would not run, but the electrical panel was still working
Opened the microwave oven door, unscrewed two screws which held the control panel on, then I removed two of the door switches (each had two screws), and then used the continuity tester to see which one was not operating. It turned out to be the secondary door switch, replaced it and to my amazement, the microwave worked. I have never repaired an appliance before but I didn't want to replace our over-the-stove built in microwave. It was the best day ever when it was working again! The hardest part was getting myself to try the repair.
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- Customer:
- Robert from Edmonds, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
GE m/w wiring defect damaged cavity thermal sensor
20 month old GE m/w had made "electrical" smells from beginning. Finally unit failed to turn on. Disassembly was easy except that I needed to buy anti-tamper screw driver bits from Sears to remove two screws. Found the blade connector to the sensor was a loose fit, resulting in severe heating at the connection. Plastic connector was melted and sensor was damaged to the extent this seems a possible fire hazard. Replacing the sensor is trivial, and requires removing one Phillips head screw. Reterminating the defective connector requires basic electrical skills; wire stripping and crimping. Be sure to clip a few millimeters of wire to get undamaged copper. Be sure to replace both connectors if connections feel at all loose. M/w reassembly is trivial.
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- Customer:
- Fuller from Gulfport, MS
- Parts Used:
- WB20X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave inoperative no power to display
Remove the back cover screws and remove back/top. Locate the thermostat and remove the two Phillip screws. Cut off old scorched terminals and replace with new terminal connectors on the wire ends and install new thermostat and reassemble.
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Motor and fan turned on when door was opened.
Loosen the two long anchor bolts that screw into the top of the microwave cabinet. These are usually in a shelf or cabinet directly above the microwave. Tilt the microwave forward enough to remove the 2 Phillips head screws from the top of the microwave cabinet. They are near the front. When these two screws are out, remove the fan vent. Once the fan vent is off, remove one screw that holds the control pad in place. Let it hang down. Just to the left of the control pad, you will see wires leading to three switches that close when the door is closed. Use a torx driver to remove the two screws that hold the switch bracket in place. With the bracket out, unplug the wire harnesses. On the opposite side of the wiring connected, a tab holds each switch in place. Lift the tab and slide the switches out. Usually, the bad switch will be identified by a loose or broken spring. Test them by pressing down on the switch. If you notice the bad switch spring, this is usually the bad one. When you have the new one, simply push it back into the appropriate slot and be sure that the holding tab snaps back in place. Plug the wires back in and re-attach the bracket. Put the control pad back on, then the fan vent. When down with those, push on the bottom of the microwave to lift it back into place and tighten the two anchor bolts in the top.
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- Customer:
- Wayne from Elkton, FL
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Display dead. Microwave appears like it isn't plugged in.
Removed cover. Found oven flame thermal cutout and measured across the terminals with an ohmmeter. Found no continuity. Thermal cutout wasn't allowing a complete path for input line. Ordered the oven cutout and 2 days later I installed the new part, re-assembled the oven cover and Voila! Fixed. Simple repair saved my friend from having to purchase a new microwave.
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- Customer:
- Dan from Middleburg Hts, OH
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No display
I had a bad cut off sensor on oven cavity I ran the Microwave with nothing in it and it smoked I ran it for another 6 months then 1 day I was heating water and it stop- working. I put a new tube in might be Okay but I was not going to risk it taking another cut off sensor on overload. You have to change sensor and put on a new tube. Clearly it would be cheaper to buy a new unit but it was only 2 years old and I am an old tech and was curious. The sensor cost only 16 bucks new tube about 55 a replace brand new oven 81 bucks there you have it I was stubborn and going to get that sucker back into operation I had another oven go out the same way
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- Patrick from Charlotte, NC
- Parts Used:
- WB49X10097
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
Broken plate in microwave
I slipped the new saucer out of the box and placed it in the microwave. I was very disappointed to discover that the new one didn't fly like the old one.
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- Customer:
- Clarence from Rocky Ridge, OH
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
When opening door the microwave would turn on.
Watched How to repair a Microwave that turns on when the door is opened Video on the web. From this took a shot at the switch was the problem. When I removed the switch it was defective. The small button was in and when you turned the switch upside down the button would drop back into position. Ordered a switch for $25.oo , installed it and the microwave is working fine.
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- Customer:
- Butch from Gulfport, MS
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Started with a burning smell and eventually no operation at all.
Took the screws out that held the oven case on. Looked around and found a connection on the oven cavity thermal cut out the plastic melted and black looking. I knew this was the problem but I checked the fuse anyway and the fuse was good, so I ordered the part from part select and they shipped it out fast and now my microwave is working again.
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- Customer:
- Nancy from Inverness, IL
- Parts Used:
- WB06X10304
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
One of the rollers on my turntable guide became squared so that the roller wheel would not turn.
I opened the box, took the turntable guide out and put it under the microwave plate.
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- Customer:
- Timothy from Middletown, NJ
- Parts Used:
- WB24X829
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
Light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.
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- Customer:
- Marion from Coupeville, WA
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven Cavity Thermal Cutout Open
Remove cover-the hardest part, as I needed to buy a new set of driver bits that included the dimpled security drivers to remove three screws. GE includes schematic and troubleshooting flow chart with the unit, taped inside the cover. Required more time to look up the part on-line and order it than time used to make the repair.
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- Customer:
- Bill from Lexington Park, MD
- Parts Used:
- WB27X10985
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Microwave would not turn on
I removed the cover this required a special star Apex tip witha hole in the center. $10 for a set at Lowes.Replaced the fuse and Thermal cut out at the same time. The oven woks like a charm.I would like to add that GE customer service was no help basically told me that it was a throw away unit. If they built it you can fix it.Hope this helps any DIY breathern outthere.
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