KEMS377GBL2 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Eldon from ORANGE, CA
- Parts Used:
- W10642989
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable did not work
Ordered a new motor. Removed the outside trim of the oven-microwave combo. 2 screws at the bottom of the trim. Removed the screws that held the combination micro and oven unit in place. Removed the top and bottom black plastic grill of the microwave. 3 screws each. Pulled the entire unit out about 1 inch exposing the screws at each side of the microwave that hold it in place.
Snapped off the top control panel which exposed the wiring connecting the control panel.
Unplugged a couple of wire harness units to free the control panel.
Be sure to label the units to know which goes where during reassembly.
Remove the microwave unit from the housing and place it on its side.
Remove the metal plate that houses the motor. 4 screws hold the motor in place. Disconnect the 2 wires from the old motor and you are ready to install the new motor. Be sure to TURN OFF THE POWER to the unit at the breaker box and remove the turntable from inside the microwave.
Snapped off the top control panel which exposed the wiring connecting the control panel.
Unplugged a couple of wire harness units to free the control panel.
Be sure to label the units to know which goes where during reassembly.
Remove the microwave unit from the housing and place it on its side.
Remove the metal plate that houses the motor. 4 screws hold the motor in place. Disconnect the 2 wires from the old motor and you are ready to install the new motor. Be sure to TURN OFF THE POWER to the unit at the breaker box and remove the turntable from inside the microwave.
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- Customer:
- Raymond from HINSDALE, IL
- Parts Used:
- W11373838
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Old microwave glass tray shattered while warming a hard-boiled egg.
I took the new tray out of the box and placed it in the microwave oven.. No tools needed.
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- Customer:
- Janet from Concord, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass dish for microwave
no repair needed - ordered part, came within 3 days - very satisfied
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- Customer:
- Mary from LARAMIE, WY
- Parts Used:
- 814381
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The side trim on the glass door needed to be replaced.
After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.
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- Customer:
- Robert from CLINTON, CT
- Parts Used:
- WP4448972
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light bulb burnt out, the assembly was damaged by the rack sliding in and out
This is a microwave/ Oven slide in unit. You DO NOT need to slide out the unit, the repair can be done from inside the oven. Just be careful on pulling the wires from the unit so they do not break. I used shrink wrap over the joints but you can use tape as long as it can take the temperatures
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Harmon from MONTICELLO, GA
- Parts Used:
- WP9760769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not heating up properly
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
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- Customer:
- Edward from Crimora, VA
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Block broke
Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done
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- Customer:
- Michael from Kansas City, MO
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
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Missing Retainer and screw
Simple - Removed oven door attached retainer with screw.Re attached door.
Whirlpool wanted three time the cost of the same parts The only shipping option was Fedex Overnight which was very costly.
Your prices are great "Parts Select".
Jan
Whirlpool wanted three time the cost of the same parts The only shipping option was Fedex Overnight which was very costly.
Your prices are great "Parts Select".
Jan
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- Customer:
- Daniel from Massey, MD
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken meat probe
My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
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- Customer:
- jerry from rochester, NY
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
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- Customer:
- Rodd from Portland, OR
- Parts Used:
- WP4455525
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
KitchenAid over door would not close completely
I first removed the door from the front of the oven according to instructions that I found on the Internet from others that have had similar problems. I then removed a total of 8 screws - 4 that were holding the door together, and 2 each for the two hinges that I replaced. After replacing the hinges, I re-installed the 4 screws and then guided the oven door back into place. It took probably about 20 minutes from start to finish, and the news hinges that I purchased solved the problem perfectly.
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- Customer:
- JOHN from CANTON, OH
- Parts Used:
- WPW10016550
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
air circulation fan assembly
Remove oven from wall, remove top and back covers.Remove old fan assembly. The new assembly fit right in and works great.
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