KEMS377GBL2 KitchenAid Microwave Oven Combo - Instructions

I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?

Removed double oven from cabinet after removing the doors, placing it on a milk crate, needs two people, turned it slightly to access the rear panels, removed panels and lower of the 2 motors and installed new motor, replaced all panels. I now have to check to make sure it is turned on it is so quiet! We lived with this noise so long because the appliance repair people said it was very expensive, about $400.00 to replace the motor, we did it for under $100.00 !!

Removed oven from the wall. Take off back panel. Removed thermal overload thermostat. Replaced with new part and works great.

First, I'll say this website made it easy to find and order the part, it arrived quickly and reading others' reviews helped with installation. My Dad and I did the repair together, which really helped - my Dad is an fantastic handyman! We removed the door by lifting it up out of the hinges - a little difficult to get the right angle, but we succeeded with a little wiggling. We disassembled each later of glass/door, keeping each layer in order with screws so we could retrace our steps. I cleaned each layer thoroughly, which added to the time. Unfortunately, just as we were putting the last part on (exterior door with glass), the glass shattered as I tightened the screw! Ack! My Dad said it's because the glass was old and easy to shatter. Maybe I tightened the screw too much? So, back to the website I go to order the next part. We expect it to arrive soon. The bad news: another Christmas without an oven. The good news: my oven is now clean as new (I even removed the back fan cover to clean the fan - couldn't have done that without removing the door) and the parts added up to a fraction of the cost of a new oven.

I followed the step-by-step instructions from Steve on the part select videos posted on Youtube.

1. Unplug the power cord from the wall socket. 2. Remove the 10 screws holding the bottom cabinet cover in place. The bottom cabinet cover will swing down allowing acces to the inside ofe the microwave. 3. Remove the connector from the turntable motor. 4. Use a T15 Torx driver to remove the 2 Torx screws holding the motor in place. 5. Remove the motor. 6. Reverse the process using the new motor.

I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.

The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.

To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws and layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.

I followed these instructions put in by a fellow customer. These were very helpful. Just make sure the glass is finger print free before you put it all back together. My time was 30 minutes end to end. =========================== The first thing I did was to remove the oven door by releasing the two latches on the hinges (by hand). I then raised the door toward the vertical position and lifted up. The hinges slide out of the oven housing. I laid the door, inside face up on my island counter top. This ensures that none of the parts will fall when disassembling the door. Next I unscrewed the screws 4 top and bottom and four on the inside face. This releases the frame from the front housing. Lift the frame off the door, exposing the glass pieces. Lift off the broken inside glass and place the new piece in the glass retaining housing. Replace the outside frame and replace all screws. Take door back over to oven and slide hinge bottoms back into slots on oven. Rotate to horizontal position and flip latches back to locked position. Total time was about 10 minutes mainly because I was curious how the door was constructed and I poked around while it was disassembled

You need to replace both the left and right springs. Open the door completely, . Insert a short screw in each pin hole on each spring bracket.slightly lift the door and pull out. remove the four screws that secure the front panel. Remove the four screws that secure the springs. Install the new springs and replace the front panel. Replace the door assembly into the oven, remove the pins that were shipped with the hinges and you are done.

re thermostat/fuse breakage after cleaning: I replaced the part a 2nd time within a year, both times after a cleaning cycle and after 10 years of no similar problem . This time, when putting the oven back, I cleaned all around the door frame and noticed the exhaust grill was heavily filled with dust strands. It's possible this reduced the exhaust enough to overheat the oven during long high temp cleaning and blow the thermo fuse. Just a thought.

I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!

When the oven is installed, there are two pins on the replacement hinges that are removed. If you were like me, you tossed these pins so you need to take a large nail and cut a 3/8" of material to replace these pins. This will allow the door to be removed when you open it half way. This is the most difficult part of the repair since you need to carefully pull the door off and a precise angle with an upward pull from the bottom. You will notice the new hinges have these pins so you can also try to get some new pins at a hardwire store that are similar. Next, you need to careful set the oven door down on a smooth work area and remove all of the philip head screws. The front of the door will be remove from the inside door piece by slipping it up a little when the screws are removed. The two screws that are on the inside panel hold the hinges. Take note of how you remove these since you will do just the reverse in putting in the new hinges. It would be a good idea to take the glass section off and clean it if you want to take on the extra challenge but you need to be very careful not to break these and that you put them back that same way it was removed. Now that you have it all put back together, you simply install the door back the way it was removed and then you can open it all of the way down to remove the pins in the hinges. Now would be a good time to put these pins in a save place with the rest of your paperwork for any further removal.

Replaced hinges since weak springs were allowing the door to open as the oven heated which would turn on the oven light and give a warning on the control panel. To remove door you need to open the dorr all the way and place a short pin through a hole in the hinge under the hinge point. The pin needs to be short enough that you can get it to pass through the door surround. I cut a short pair of pins from a 16D nail. Place the short pins in the respective hinges and then close the door. Grip the oven door handle and the bottom of the door and lift it free of the oven. Lay the door face down on a towel or blanket. remove three phillips screws from the top of the door and two from the brackets on the bottom of the door. Also can remove the two phillips screws on the door that hold each hinge in place. Seperate the door from the glass and lift out the old hinges. Install the new hinges and reassemble the door. ILift the door back into place. Make sure you install it tight/close to the oven front. Open the door, noting any interference and if it opens freely then open completely and remove the factory installed pins from the hinge and you should be done!