KEMS377GBL2 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Nadine from ALACHUA, FL
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
After using self cleaning feature oven wouldn't heat
I looked up the problem and determined I needed to replace the limit switch which is inside the back panel. As a 78 year old woman who isn't afraid to tackle these problems I found this easier than most. Just be sure to disconnect the electrical connection if you don't have long enough length to pull oven from the wall cabinet. I won't put any sheet pans in the oven next time I self clean it.
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- Customer:
- Calvin from GARNER, NC
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
E1 and e15
Removed locking device
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- Customer:
- Sharon from DALLAS, TX
- Parts Used:
- WP4455525
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The lower door of my double oven would not stay closed. The light was always on, and I had spent a year doing embarassing things like trying to tape or velcro it shut.
Several professional appliance repair people told me I had to get a new oven (double, no less!) because "they don't make that hinge anymore." That would have been a $4-5K investment to replace two ovens that both work fine. I'm not generally a DIY person, but was inspired by a FB page I follow called "Handy Women." I got the model number out of my oven, googled "replacement hinge for ____," and found it on this site right away. $120 and about 1 week later I had my hinges. I found this video in the comments on this website that shows (without narration) exactly how to change the hinges.
https://www.youtube.com/watch?v=XzQuU2gZYhk
The only mistake I made that cost me some time had to do with the little pins you have to put into the hinge to remove and replace the oven door. They were missing from the old hinges, and it didn't occur to me to use the ones that were in the new hinges (hadn't unboxed when I started.) I used threaded bolts that were the right diameter and length. They slid right in, but then when I went to take them out, it was an ordeal with WD-40 and an Allen wrench. Then it still didn't occur to me to look at the new ones, so I went to the hardware store and bought two more things the right size without threads. Of course when I took the new hinges out of the boxes they already had the little pins in them. Annoying and time consuming rookie mistake, but my oven door now closes just fine, and I'm getting a ridiculous amount of satisfaction from my little repair job!
https://www.youtube.com/watch?v=XzQuU2gZYhk
The only mistake I made that cost me some time had to do with the little pins you have to put into the hinge to remove and replace the oven door. They were missing from the old hinges, and it didn't occur to me to use the ones that were in the new hinges (hadn't unboxed when I started.) I used threaded bolts that were the right diameter and length. They slid right in, but then when I went to take them out, it was an ordeal with WD-40 and an Allen wrench. Then it still didn't occur to me to look at the new ones, so I went to the hardware store and bought two more things the right size without threads. Of course when I took the new hinges out of the boxes they already had the little pins in them. Annoying and time consuming rookie mistake, but my oven door now closes just fine, and I'm getting a ridiculous amount of satisfaction from my little repair job!
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- Customer:
- Susan from PLANO, TX
- Parts Used:
- WP4449253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The interior glass broke when I tried to wipe hot glass with a cold washcloth
I watched the video on the product page and followed it step by step. Not difficult at all.
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- Customer:
- LAURIE from BILTMORE LAKE, NC
- Parts Used:
- WPW10131825
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The oven was over heating because it wasn’t reading the temperature
Pulled the stove out, unscrewed the back and plugged the new thermostat in. Screwed the back back on
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- Customer:
- Elizabeth from HOUSTON, TX
- Parts Used:
- WP8203546
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
wire came loose and shorted out
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
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- Customer:
- RAYMOND from JACKSONVILLE, FL
- Parts Used:
- 4396923
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broiler pan missing
ordered new broiler pan
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- Customer:
- Frank from Palm Coast, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
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- Customer:
- Bobby from Waterloo, SC
- Parts Used:
- WP4449253
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken inside oven door glass
We followed the instructions given by Parts Service. The only problem we had (Whirlpool left two screws out of spacer bracket and it fell out requiring further removable of inner glass to replace spacer. Process took about twenty minutes.
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- Customer:
- Carol from Phoenix, AZ
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
glass tray missing
found the part no. and ordered it. it was delivered fast and efficient.
tracking was also helpful.
thanks
tracking was also helpful.
thanks
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- Customer:
- David from Oxnard, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken cooking tray
Replaced the glass tray
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- Customer:
- Ed from Canyon Country, CA
- Parts Used:
- WP9755542
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Oven light bulb inop
Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.
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- Customer:
- Michael from Ladson, SC
- Parts Used:
- W11193483
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
The light in our microwave was out.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.
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- Customer:
- Navid from Dunn Loring, VA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Microwave cooking glass broken
Easily replaced after received the product from Part Select. Very satisfied.
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