KEMS378SSS03 KitchenAid Microwave Oven Combo - Instructions

Set the new one inside the microwave

Part arrived in timely manner and placed it in microwave oven.

Remove rear panel - remove sensor from inside - unplug from rear - reverse to install - did not fix problem

Remove the oven from the wall
Remove the rear panel
Remove the 2 bottom panels
Lift and fold back the insulation
Remove the element enclosure
Replace the element
Reverse the steps to assemble

* the oven would not preheat and the top elements were working

Just put it in

Fool proof.

Repair was really simple. Saw that the outer shielding on the existing heat element had degraded and ordered a new element. Part was shipped to my house in two days. Actually took me longer to get the oven door off than to replace the element because the left bracket on the door was slightly bent. Element came out after removing 4 screws and disconnecting 4 wire terminals. I was able to do the repair inside the oven and did not have to pull it away from the wall as the wires were long enough to pull through. I used some painter's tape to tape down the disconnected wires so they would not fall back behind the oven. Then I used a needle-nosed pliers to slightly crimp the wire terminal to the heat element and screwed in the four screws. That was it! Never did this type of repair before and it was really easy. Also estimate that for my 20-25 minutes of work I probably saved over $200 in parts and labor if I hired someone to do it.

Turned off circuit breaker to oven
Removed oven door
Removed screws of reflector plate and top and back of oven
Gently pulled element out and down slightly
Removed slide crimps on wires
Replaced reflector plate on new element
Connected slide crimps on wires
Screwed reflector plate with new element to top and back of oven
Done. Total time 22 minutes
Tested and it’s perfect!

I was stopped by the third screw on the roof of the oven, which was slightly rusted and would not budge in spite of using WD40! I had to enlist the aid of my son who arrived with better tools, including a SQUARE phillips head socket set. He also had to spend some time pinching and slightly reconfiguring one of the attachments in the back which did not slide together naturally. So, for an 82 year old retired housewife this was not as simple as it looked, but it was a piece of cake for guys like Erik with the know-how and the proper tools!

Using the video from PartSelect I followed the steps shown. Sliding the range out was difficult so I tilted it forward resting the frame on a 5 gallon plastic bucket. I did have to crimp on a new terminal. The repair was straightforward.

I took the new tray out of the box and placed it in the microwave oven.. No tools needed.

good, used tie wire with a hooked end to fish one wire out of the back, to keep from removing the oven

Could not complete the repair due to broken part when arrived. Reached out to service department but have not heard back. Maybe email did not go through due to pictures attached of part condition once arrived.

I spoke to Daily via the phone and I ordered a new steamer since my original steamer cracked over a period of time. No installation, no problems I just recently used it and works perfectly! Thank You!

We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope.
Requested refund and ordered directly from factory.