KEMS378SSS03 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- Michael from Ladson, SC
- Parts Used:
- W11193483
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
The light in our microwave was out.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.
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- Customer:
- Harmon from MONTICELLO, GA
- Parts Used:
- WP9760769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not heating up properly
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
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- Customer:
- Michael from Kansas City, MO
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Cook tray
Well the repair went Ok. The probelm happen on the following Monday. You see I ordered this part over the phone because I had to make sure it would arrive in time for Thanksgiving.
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- Customer:
- Daniel from Massey, MD
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken meat probe
My story isn't so much about the repair but the fine service from part select. My 1st order was lost at delivery at our house. Part select quickly corrected the mishap with no issues. This kind of service is much appreciated.
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- Customer:
- jerry from rochester, NY
- Parts Used:
- WP9755542
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The oven shipped without a temperature probe.
Unwrapped the package, plugged the probe into the oven, stuck the other end into the chicken.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- nana from pembroke pines, FL
- Parts Used:
- WPW10120220
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Breaker Tripped, Puff Of Smoke From Unit
Removed built in unit from cabinet and looked for faulted component spied burnt spot where filter went to ground on frame removed and matched part on manufacts web page. .
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- Customer:
- Robin from Vanderbilt, PA
- Parts Used:
- WPW10245259
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
I had a power serge and it burned the Plug at the termial block and melted a few wire.
After we got the part in the mail my husband put it on and shortened the wires and put new plugs on the ends of the wires and we had to get a new plug put it on and it was fixed.
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- Customer:
- NANCY from CARLTON, TX
- Parts Used:
- WP9760774
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broil element was shorted out and not working.
Removed four screws lowered element down and removed four wires being very careful, wires can slip back into the hole. Pull wires out of hole. Reattach new element and screw back in place.
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- Customer:
- Patrick from East Patchogue, NY
- Parts Used:
- 8304494
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Needed to replace the oven door gasket / seal
I ordered the oven door gasket on Dec 20th and it arrived before Christmas. The installation was very easy and now we have a good seal on the door. Thank you for the rapid response and timely delivery.
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- Customer:
- Lyn from Sonoma, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced broken glass cooking tray
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
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- Customer:
- Bruce A. from Adena, OH
- Parts Used:
- WP9760774
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
element went bad would not heat
Removed screws that hold element remove wires from old element replace with new one replace screws turn power back on at breaker box done.PS make a steak done.
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- Customer:
- Lisa from Happy Valley, OR
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke my microwave glass tray
Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.
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- Customer:
- William from Dunn Loring, VA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Chipped glass serving tray in microwave
Lifted out the chipped one, inserted the new one. Pretty simple.
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- Customer:
- Paula from Warren, OR
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I chipped the edge of the glass cooking tray.
Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.
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