KEMS378SSS03 KitchenAid Microwave Oven Combo - Instructions

So, the F9 error indicates a electrical power issue. First I pulled the oven out and verified I had 240 volts at my outlet.

Then I removed the fire panel over the terminal block and the issue was apparent. The nuts on the terminal block were corroded. This had cause the resistance in the connection to raise and burn up the wire to my oven plug at the terminal block.

I removed the whole back panel and everything else seemed OK visually.

1. I go new connectors for the oven plug, stripped the wires, and crimped on the new connectors.

2. The terminal block DOES NOT come with the nuts to connect the wire to the terminal block. Mine were so corroded they had to be replaced. So I went and purchased the correct ones and installed the terminal block and reconnected all the wires.

3. I applied some dielectric grease to the connections through out the process of reinstalling to prevent it from happening in the future.

Our double-oven is wall-mounted, so accessing the backside to change the wires (as shown in the instruction video) was not a practical do-it-yourself option. After turning off the circuit breaker and disconnecting the broken broiler element, it is pretty easy to pull the four connection wires through the backside of the oven, which allowed us to disconnect the slide clips. We attached twist-ties to each clip/wire before disconnecting to keep the clips/wires from pulling back behind the oven wall when moving the new element into position. We found it necessary to crimp a few clips onto the new element to make secure connections, but the rest of the project went pretty much as shown in the video and the new element works great.

Removed back of oven. Disconnected 2 connectors on each side of element. Removed screws that were too rusted to use screwdriver with vise grips. Removed old element, inserted new element through holes in rear of oven.Installed 1 screw on each side of element in rear and 2 screws in front where brackets support the front of the element.Put back panel back on. Push oven back in place, plug back in outlet.It works great and I didn't have to pay service man.

There were 4 screws to remove and 2 wires to disconnect. We placed the order on line for replacement. It arrived the next day. We simply installed the new element by connecting the 2 wires (very easy) and putting the 4 screws back in place. It works like new and was sooo easy.

Had a technician from Home Advisor to check the problem out with my Whirlpool Double oven(1 1/2 old). Paid $60 to find the problem. According to the technician problem was control board and cost of labor and parts $465.00
Jumped on Part Select website, placed a question with my stove problem through the chat. Immediately they answered my question and told me the problem was the Terminal Block. Cost of part and shipping $25.00. Replaced it myself and everything works fine.
Thank you, Thank you Part Select for your help and honesty.

Sincerely
Peter from Maryland

I just placed the tray in and was done. The kicker is that i cannot use my microwave without the tray. so i was without my microwave for 2 weeks before i called parts select. they were quick and fast.

The existing bake element was charred and in pieces so could not be pulled out. We destructively disassembled the range and pulled out the pieces along with the melted insulation. The wall behind was also scorched.

Replaced oven temp sensor, removed oven door and interior racks for easy access to oven upper rear sensor access. Used philips head screw driver to remove both screws, gently pulled old senor out of reat oven wall until electrical connector clear of rear wall, disconnected connector, connected new sensor and gently pushed wiring and connector back into opening, reinstalled door and racks. Ran open thru cycle and used oven thermometer to check temp. fast easy install

Initially I called kitchenaid and the representative suggested I call one of thier designated repair guys to come out for 120.00. Fortunately, I got the part number and model and found it on this website. It was so easy to replace!! Just fit it in the designated opening and twist it until secure. So glad I did not call out the repair man!!

This is the third time that the bulb went out.It took two Sears service technitions to remove the entire appliance out of the cabinet. The entire top has to be removed and the insolation has to be pulled back to get to the electrical wire. I am waiting for an appointment to get Sears to do it again. The door springs have broken and you have to make sure the door is closed before walking away. It has a heavy glass and the weight is pretty heavy. Robert.

The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.

Removed oven door for easy access. Removed 4 phillip head screws that held broiler element from top of oven. pulled wires a couple of inches out from back of oven and used flat screw driver to help separate the wires connecting the broiler from the oven. Did the opposite to install the new element,.
The best part of this operation was the fact that the part arrived from Part Select by Fed X the next day after ordering it all for a shipping cost of $8.75. Great Service Highly recommend Part Select.

Remove rear panel - remove sensor from inside - unplug from rear - reverse to install - did not fix problem

Ordered a new one, put it in place in less than one minute.

We bought a really nice microwave for about 1/3rd of the MSRP, but it was an open box item and when we got it home we found that it was missing a bracket on the inside of the microwave. We were able to replace the bracket easily thanks to partselect.com.