DU400CWDB2 Whirlpool Dishwasher - Instructions

after that every thing went very well

follow the video, no problem, however, its still not draining after the cycle is finish now I don't know what to do.

Followed instructions as the videos on this page show.

Removed seal from door with flat head screwdriver, replaced with new seal. Actually took longer to get out of the box rather than to fix!

The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!

Getting the dishwasher out was easy. Getting to the impeller was easy. Getting the impeller off of the motor shaft was the difficult part. I had to use my Dremel tool with lots of cutoff wheels to cut the impeller off of the motor shaft a little piece at a time. It appeared to be rust on the motor shaft that was causing the impeller to not come off. There is not much room for the Dremel so be careful not to nick the pump housing or cut into the motor shaft. Keep the vacuum close by to clean out the plastic impeller shavings. Clean the rust off the shaft with steel wool, fine sandpaper etc. Assembly was easy once everything was cleaned up.

Turned off power at circuit breaker. Removed 4 phillips screws from area over oven door. Pulled control panel out and twisted to clear top rail. Pulled two wires off of old switch.Pulled old switch through panel. Inserted new switch. Attached the two wires to new switch. Replaced panel and inserted four screws. Turned on power - it works!

I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.

Disconnected hoses (2) from pump housing. Disconnected pump housing from motor (3 allen screws, not too acessible). Unscrew spray arm from pump housing (this is done by hand; no tools as the "nut" is about 3" diameter and made of plastic) Open up the pump casing and replace impeller and the bearings on each side. The thing that takes some time is to mop the water that comes off at almost each step. There is probably an intelligent way to drain everything first. I did not order the large seal (kind of a large rubber donut, larger than a donut) between the arm and the pump and I shoiuld have as it was difficult to keep the old one from not leaking: Since by hand you cannot tighten the large nut very hard and tools could damage or break it. Applying upward pressure on the pump while tightening did it. (The pump and motor are all mounted on flexible mounts, like the heavy hoses connecting to the pump housing, so that there are no vibration.)

Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.

I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.

Ordered part, recieved part package, opened package, inserted screw cap rinse aid tank cover, twisted to close. Job completed. Time required about 15 seconds from opening package. Service was excellent and accurate. Thank you.

Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.

I USED A PLUMBER

As described with instructions, removed original "bearing," installed replacement, removed original spring, installed replacement springs. Not difficult.