DB3710DW Samsung Dishwasher - Instructions
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- Customer:
- Ronald from Chester Springs, PA
- Parts Used:
- 99002588
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dishwasher leak from door seal
Door gasket fit in like a champ! No special tools required - just scissors to trim off the excess ends. Unfortunately this didn't correct the leak. The leak was caused by a Home Inspector who ran the dishwasher without soap. The soap has a defoamer in it. If you run the dishwasher without soap the water mixes with the surfactant in the jet dry and causes foam which results in a door leak. The foam also causes the pump to cavitate which is not healthy for the pump.
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- Customer:
- Gary from Owego, NY
- Parts Used:
- 99002753
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Top washer arm kept falling off
Snapped out the old retainer, snapped in the new. Then snapped in the washer arm. Done. Works great.
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- Customer:
- Harold L. from winamac, IN
- Parts Used:
- WPW10275768
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door handle stopped engaging
First I watched the repair video provided at your site. Once I got the right part, it went like a breeze. Just a phillips head screw driver and 5 minutes of my time. Speaking if the right part.... I would suggest that you remove the 'LATCH-DOOR-NO Handle' from your parts list.It only cause confusion in ordering the part I needed, and a loss of several days time in the repair cycle.
All in all, a good repair experience. I would reccommend you to my " Do It Yourself" friends.
Thanks,
Harold L.
All in all, a good repair experience. I would reccommend you to my " Do It Yourself" friends.
Thanks,
Harold L.
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- Customer:
- Phyllis from Grass Valley, CA
- Parts Used:
- 99002588
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dishwasher leaked out of bottom
I removed the old door seal -- it just slips right out. Then I inserted the new door seal. One thing I noticed on the old door seal and also in your photograph is that the last inch or two of the seal on both ends is kind of sliced in half perhaps to make it fit better in the corner. But we decided not to cut it yet and have been using it uncut as it arrived in the package. It is working great! No leaking! So we're not going to cut it. Thank you for offering this great service. It saved us a lot of money since we didn't call a repairman.
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- Customer:
- Danny from Amarillo, TX
- Parts Used:
- WP99002751
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
START LIGHT WOULD JUST BLINK AND WOULD NOT DRAIN, JUST BLINK
Switch was not the same switch as what was in the unit, similar but switch was normally closed instead of open, so had to take the switch apart and change sides with the contacts! should be the same, but was not, so in the end worked fine after an adjustment!
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- Customer:
- Erik from Doral, FL
- Parts Used:
- WP6-917642
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Original part was worn out. It would not turn.
The original piece is 100% plastic (with metal shields only to prevent burning). The bushing of the arm was badly worn out in one side. The arm was no turning properly or at the end no turning at all. I decide to drill the new part in order to fit a brass bushing inside (1/4" ID, 5/16" OD, about 2" long). I expect it will last considerable longer. I would say this is a typical "defective by design" problem.
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- Customer:
- Michael from Denver, CO
- Parts Used:
- 99002780
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
Lower basket wheels fell off and were melted
Orderd the part's from your web site (recived my order in a timley fasion thanks) the parts just sliped on and clipped' basket rolls great. Mike Schaffer
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- Customer:
- Georganne from Carolina Beach, NC
- Parts Used:
- WP6-917642, 99002654
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The dishes in the dishwasher weren't getting clean. I decided it would be cheaper to replace the clogged wash arm myself, before calling a repairman.
First, I removed the screw, then I took off the old wash arm, then I replaced the wash arm, and replaced the screw. Nothing could be easier!
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- Customer:
- Stephen from Kopperl, TX
- Parts Used:
- 99002644
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The striker broke when repairing something else.
I pulled the machine from under the counter top and the striker is right in front just under the insulation. I pullled the insulation back just a little and screwed down the new striker plate. That's all. I moved the machine back uinder the counter and secured it. Done!
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- Customer:
- Joann from Queensbury, NY
- Parts Used:
- 99002780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
New Wheels needed on dishwasher tray
Very easy after watching the video. thanks
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- Customer:
- Marguerite from Palm Bay, FL
- Parts Used:
- 99002947
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
wheel broke on rack adjuster assembly on top rack
Removed the top rack and unscrewed the six screws involved on the rack adjuster. (Take note on how you took the thumb adjuster on top off for easier reassembly) Replace assembly on rack and slide rack back into dish washer. Kudos to PartSelect for getting my part here in less than 24 hours on a normal delivery charge.
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- Customer:
- Michael from Charlotte, NC
- Parts Used:
- WPW10275768
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
external door latch snapped off
1. remove inside door panel
2. verified the part needed using partselect web site (entire latch assembly).
3. removed connecting wire sockets and replaced part and door (simple process).
2. verified the part needed using partselect web site (entire latch assembly).
3. removed connecting wire sockets and replaced part and door (simple process).
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- Customer:
- Mike from Haskell, NJ
- Parts Used:
- 99002644
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Striker broken
Was really easy to replace just unscrew the dishwasher and remove from under the counter about 3 inches. No need to disconnect the water line or electric. Unscrew one Torx (star) screw and put the new one in. Simple, just have the screw driver before you start.
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- Customer:
- Simeon from WARRIOR, AL
- Parts Used:
- WP99002751
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dishwasher would not turn on
Shut off the electricity to the dishwasher. I removed all 11 screws from the door panel. After separating the 2 door panels, I removed the 2 door switches from the door handle ( I used a flat head screw driver to help get them out). Then I unplugged the 2 switches and plugged in the new ones. I replaced the door switches into the door handle ( this was not an exact fit because the new switches is slightly larger than the old ones). I put the new switches in place as tight as I could in the handle. I screwed the 2 screws holding the handle first to secure it before I put all the other screws in the door panel. I turned the electricity to the dishwasher back on. Our dishwasher has been working perfect ever since then and it is over 10 years old.
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- Customer:
- james from green valley, AZ
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
handle did not work properly and unit would not turn off when door was opened
I removed the inside door panel, unplugged the old assembly and replaced with the new. The only caveat is that I THOUGHT the unit came WITH a new plastic handle, and it did not. It was very difficult to remove the handle from the old unit, and to install it in the new unit. The description was not adequate. I had read other blogs and they warned of the same missing handle, and I thought I had ordered correctly. The repair is fine, but the old handle is cracked, so I dont know how long it will last.
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