DB3710DB Samsung Dishwasher - Instructions
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- Customer:
- Mike from Haskell, NJ
- Parts Used:
- 99002644
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Striker broken
Was really easy to replace just unscrew the dishwasher and remove from under the counter about 3 inches. No need to disconnect the water line or electric. Unscrew one Torx (star) screw and put the new one in. Simple, just have the screw driver before you start.
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- Customer:
- Sam from Philadelphia, PA
- Parts Used:
- WPW10275768
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Latch Asembly Broke, Door wouldn't close properly
The door wouldn't close and it thought it the sensor was constantly open so it would turn on even if the door was wide open. Took the 10 or so torx screws off and removed the cover. Lifted the old assembly out and had to use pliers to get the wires detached from the door sensors. Attached the sensors to the new assembly, replaced the cover and screws and that was it. very easy fix.
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- Customer:
- dr luther c from state college, PA
- Parts Used:
- 99002947
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Wheel broke on top rack of dishwasher
Removed the rack from the dishwasher.
Took off the adjuster from the rack using the allen wrench.
Replaced the new.
Perfect
Took off the adjuster from the rack using the allen wrench.
Replaced the new.
Perfect
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- Customer:
- Ed from Orlando, FL
- Parts Used:
- 99002659
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Wouldn't wash dishes
I have done two repairs, and both times PartSelect.com came to the rescue! The first repair was a few years ago when the dishwasher would run but nothing got wet. It made all the right noises except the sound of water being thrown around, because no water was being pumped! This resulted from a cheap plastic "chopper" assembly that stripped and wouldn't drive the impeller. PartSelect sold me a solid metal replacement part for under $10 and that fixed the problem for several years.
Recently, we had a different problem where the dishwasher completely haulted and the wash motor wouldn't run. This was caused by a faulty impeller, another cheap plastic part. The wash impeller fragmented around the drive shaft to where it sat uneven and thus created too much resistance for the motor to drive it. I removed the impeller, superglued the plastic parts together so that I could then wrap them in copper wire (about 1mm diameter), and then I hot-glued over the copper wrapping to secure the entire thing and to help keep water out of it. I did this so that we could wash dishes while we waited for the new impeller. Well the new impeller came several days early and so far I have just been too lazy to go remove the makeshift part. I figure it will fail sooner or later and then I will install my new part which should give me at least 9 more years of trouble free washing!
Recently, we had a different problem where the dishwasher completely haulted and the wash motor wouldn't run. This was caused by a faulty impeller, another cheap plastic part. The wash impeller fragmented around the drive shaft to where it sat uneven and thus created too much resistance for the motor to drive it. I removed the impeller, superglued the plastic parts together so that I could then wrap them in copper wire (about 1mm diameter), and then I hot-glued over the copper wrapping to secure the entire thing and to help keep water out of it. I did this so that we could wash dishes while we waited for the new impeller. Well the new impeller came several days early and so far I have just been too lazy to go remove the makeshift part. I figure it will fail sooner or later and then I will install my new part which should give me at least 9 more years of trouble free washing!
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- Customer:
- Wade from Greenville, MS
- Parts Used:
- 99002659
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dishwashwer stopped spraying water
I'm telling this story for my husband who is a pretty handy guy--I watched him do the repair. I had had someone out to look at the dishwasher and they said it would be $284 to fix this one little thing because you couldn't buy the one little part separately, you had to buy a whole new motor. Since the dishwasher is old, it didn't make sense to invest this much in it--might as well buy a new one for that kind of money. My husband did some looking around and found the part on your site and installed it himself. So the cost was under $40. The dishwasher is now working better than it had been for a while.
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- Customer:
- Frederick from Greenville, PA
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Broken door Latch
Removed all the screws holding the inside panel of the door to the door itself. Lifted out the old broken door latch. Pulled the wire clips from the 2 switches located on either side if the door Latch assembly. This is a bit difficult. You have to keep working the wire clips back & forth; Up & down until the clips are free from the switch metal contacts. Reinstall the wire clips on the new door Latch assembly making sure you attach the black wires and white wires on the same side of the new latch assembly as on the one removed. Replace the new latch assembly aligning the mounting holes on the door with the new latch holes. Replace the inside panel aligning the holes and replace the screws. The screws were the star head type so you need a special driver bit. I used the box the latch came in the prop up the inside door panel while I worked.
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- Customer:
- karen from escondido, CA
- Parts Used:
- WPW10275768
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
broken handle
First I removed the screws from the inside of the door exposing the latch assembly. Removed the old part and installed the new assembly. Don't screw it on to the door untill the cover is on again.
First I ordered only the latch without the handle. Found after opening it up the handle was broken on the inside so had to order the assembly. It's a piece of cake to install. If you're having touble opening the door don't think because the handle looks ok from the outside it's not broken.. probably is. Partselect.com is the greatest company to deal with. I'd recommend them to anyone and have.
Sam
First I ordered only the latch without the handle. Found after opening it up the handle was broken on the inside so had to order the assembly. It's a piece of cake to install. If you're having touble opening the door don't think because the handle looks ok from the outside it's not broken.. probably is. Partselect.com is the greatest company to deal with. I'd recommend them to anyone and have.
Sam
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- Customer:
- Larry from Solon, IA
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Broken Door Latch
Ensure to order part # PS1559543, which is the complete assembly although the diagram doesn't show this, and not PS2100626 which doesn't include the handle. The new assembly is a different style than the original therefore you should replace the complete assembly.
This was an easy fix. Remove the eleven torque screws on the door and separate the inner door panel enough to remove the old assembly. Remove the wire connections from the door switches, reconnect to the new assembly, and reinstall the assembly and inner door panel.
This was an easy fix. Remove the eleven torque screws on the door and separate the inner door panel enough to remove the old assembly. Remove the wire connections from the door switches, reconnect to the new assembly, and reinstall the assembly and inner door panel.
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- Customer:
- Rick from Midlothian, VA
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Cracked door handle
First, shut off the circuit that the dishwasher is on. Remove the 10 - 12 screws that secures the inside waterproof panel to the door. There are two electrical connections are either side of the handle (latch assembly) that need to be removed. No need to disconnect any other connections or reservoirs. The handle comes right out. Seat the new one in door front opening. Reconnect the electrical leads and reseat the interior panel. I would put in the 2 screws are either side of the handle first; then the 2 at the bottom on either side and then the remaining. This is a very easy DIY job.
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- Customer:
- Gerald from Newington, CT
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Broken handle assembly.
Removed inside cover.
removed part.
disconnected switches.
plugged wires onto new part.
placed part in.
put inside cover on and screwed down.
Note: be careful of the bottom of the inside cover.
removed part.
disconnected switches.
plugged wires onto new part.
placed part in.
put inside cover on and screwed down.
Note: be careful of the bottom of the inside cover.
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- Customer:
- Matthew from Beaufort, SC
- Parts Used:
- WPW10275768, 99002780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken DW Latch
Removed screws. New Part does not come as an assy. Need to order handle. Other sights offer full assy for less.
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- Customer:
- Scott from Uniontown, OH
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
broken latch/handle assembly
After receiving the latch assembly, which arrived rather quickly, I found the handle itself was not enclosed in the package. Therefore this repair was delayed and after several calls to the 1-800 number I was informed the company had discontinued the distrubution of the handle. They offered a full refund, however I'm still waiting for the return labels so as to ship the latch back.
Now on the brighter side, the company representative put me in touch with a local distributor that did carry the latch/handle assembly as one piece and for a lot less money.
For those who are attempting the repair, don't worry, It was very simple. Just remove hex screws, lift the inside panel, unplug the two connectors and insert the new assemply.
Must say my wife was very happy to have the dishwasher up and running again.
Good luck !
Now on the brighter side, the company representative put me in touch with a local distributor that did carry the latch/handle assembly as one piece and for a lot less money.
For those who are attempting the repair, don't worry, It was very simple. Just remove hex screws, lift the inside panel, unplug the two connectors and insert the new assemply.
Must say my wife was very happy to have the dishwasher up and running again.
Good luck !
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- Customer:
- russell from manchester, TN
- Parts Used:
- WPW10275768
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
door latch broken
first, i removed the inner door panel exposing the latch assembly. i then disconnected the wiring to switches noting their locations. removed and replaced with new latch assembly, connected all wiring back to their corresponding switches, assembled the inner door panel and checked to make sure the latch was working properly.
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- Customer:
- David from Croton on Hudson, NY
- Parts Used:
- WPW10275768
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Latch handle broke, making it hard to open the door.
Removed ~12 screws holding the inside liner onto the door. Pulled off the two connectors (one with black and one with white wires). Replace the handle and latch mechanism. Redid connections and replaced screws. Viola. (Be sure to buy BOTH the handle and latch mechanism- I don't see how you could easily install the handle on the mechanism myself, and what broken in my case was the black handle).
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- Customer:
- Lance from Duvall, WA
- Parts Used:
- 99002624
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
old wash arm was cracked and had gunk in it.
The upper arm assembly removes easily by unsnapping a plastic part or two that holds it in place.
Once the arm assembly is removed, you simply remove the screw that holds the arm on, replace the arm, and replace the screw. The key thing here is that you need a "star drive". This is a screw driver or bit that has a star shaped end. I don't know what size it is.
Once the arm assembly is removed, you simply remove the screw that holds the arm on, replace the arm, and replace the screw. The key thing here is that you need a "star drive". This is a screw driver or bit that has a star shaped end. I don't know what size it is.
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