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DWU9962AAB Maytag Dishwasher - Instructions

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All Instructions for the DWU9962AAB
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Customer:
Michael from Cheshire, CT
Parts Used:
99002531, WP99002363, 912014, WP911265
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water leak from Bottom of Float Assembly
Remove the Palnut Screw from bottom of Float assembly using pliers, Remove Pivot pin from Actuator lever w/ screw driver. Replace the Float , install new palnut Screw and re-install pivot pin on actuator lever.

That's it !!!!!!!!!!!!!!!!
8 of 11 people found this instruction helpful.
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Customer:
Dennis from Liberty, MO
Parts Used:
WP99001359
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Wrench set
Dishes were not getting totally clean.
I did not move the dishwasher out. It is a fairly tight space underneath, but the water inlet valve is located toward the front, so it wasn't too bad. The steps were:

1) unplug the power and turn off the water to the dishwasher.
2) remove the 2 wire connectors.
3) use the nutdriver to remove the 2 screws that hold the valve to the side of the dishwasher.
4) use a wrench (5/8") to remove the nut where the water goes into the valve. This takes some patience since you can't turn the wrench very far in the tight space.
5) remove the water outlet hose by using pliers to squeeze together the clamp and move it up the hose. Then twist the valve to free the hose and remove it from the valve. The nibs on the clamp are small and take a little time to get them squeezed together. If the hose has been on there a long time, you will have to twist the valve a few times to free it up.
6) now you will have to remove the sleeve that the nut was screwed onto. I had to take the valve to my vise to hold it. Then it wasn't too hard to remove.
7) use teflon tape before you reassemble. Just go in the reverse order.
8) hope there isn't a leak. Mine didn't.

The new water inlet valve seems to have fixed the problem!
7 of 8 people found this instruction helpful.
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Customer:
Bonnie from South Orange, NJ
Parts Used:
WPY912679, WP6-912678, Y912547, 99002354
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
the soap dispenser door broke off, I lost the pins and the spring.
The repair is fairly simple except that the diagram on the web site has an error - it reverses the positions of the long hinge pin and the short pin. I kept trying to do it as the diagram showed and of course it didn't work. Then I followed my instincts! The only other difficult part was figuring out which way to insert the spring but there are only a few options so trial and error was the simplest way.
9 of 15 people found this instruction helpful.
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Customer:
Peter from Andover, MA
Parts Used:
99001429, 903436
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Rusty movable shelf racks
Since there are no nuts or anything else to remove on these racks, bending them into place is the only obvious way to go to fit them onto the existing racks. Taking out the old movable racks is the easy part - just take a pair of pliers and bend back the 'O' part of the movable rack where it goes over the pin on the big rack. To put on the replacement racks, I found that I had to bow the racks in the middle to make them fit. Simply pressuring them into place didn't have enough give. With a helper to hold the big rack steady, I could use 2 hand to bow and align the movable racks and snap them into place. You have to be careful not to bow to much or you could permanently bend the new parts. I broke one weld between the short pieces that go perpendicular to the long wires on the new rack by putting too much pressure on the long wires.
8 of 12 people found this instruction helpful.
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Customer:
JOHN from PALM BAY, FL
Parts Used:
WP902899
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Neither the Soap or Wax dispensors worked for years and there was water leaking from the front of the machine.
Actual i missed diagnosed the leak and ordered a very expensive door gasket. The leak was coming from shrinage of the wax resevoire o rig and the tab seal for the soap dispensor. I missed the trees the forest got in the way. The leak was dripping alond the front panel well away from the main door seal.

I cleans a the plastic surfaces and noticed a lip around the opening for the reservoire and used 150 sandpaper to remove it. Replaced the O ring, tab seal and bothe selonoids and cleaned everything. Put it back together. Works find lasts along time
6 of 6 people found this instruction helpful.
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Customer:
Alice from Cambridge, MA
Parts Used:
W10139223
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The lower dishwasher rack was rusted out
We ordered the replacement part for our Maytag model and when it came we saw that it was different than the original part. The original part had 8 wheels with a higher left hand side. The replacement part had only 6 wheels and no higher side. The replacement part would not pull in and out evenly and was a bit too narrower. We called Parts Select and told them our problem and they are going to refund us in full and take back the part they sent. Alas we will have to buy a new dishwasher. We would use Part Select in the future for replacement parts.
Alice
Cambridge, MA
6 of 7 people found this instruction helpful.
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Customer:
Mark from Mansfield, OH
Parts Used:
WPY913158
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
Drain hose leaked
First I had to unhook the electric, water line and drain hose. Then slide out the dishwasher. Took several days to find the drain hose - local stores only carried a 6 ft hose and I needed a 7 ft. Once I found it online, purchased it and recieved it I put it all back together and all is good.
6 of 7 people found this instruction helpful.
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Customer:
D from Villas, NJ
Parts Used:
WP6-918873
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
original basket fell apart
threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks
5 of 5 people found this instruction helpful.
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Customer:
maria from Ruther Glen, VA
Parts Used:
WP99001885
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
water leakage
slid the part in the groove (left side)
5 of 5 people found this instruction helpful.
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Customer:
Margaret from New Orleans, LA
Parts Used:
WP912653
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Door would fall open
Removed four screws on bottom plate. Located repair site on outside of cabinet. Had to hook spring on bottom rear plate by brail. Then attached linkage to spring and ran stiff wire through linkage to raise it above arm. Called a man with stronger but larger hands had him stretch the spring while I guided linkage over arm and into the slot using the wire. Removed stiff wire with needle nose pliers and reassembled front plate.
5 of 5 people found this instruction helpful.
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Customer:
Louis from Tarzana, CA
Parts Used:
99001289, WP99001287
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
soap dispenser woyuld not open
removed inner door panel. tested ythe Wax motor that operates the soap dispenser latch. It tested OK so I removed dispenser assembly. replaced the worn plastic parts and reinstalled the inner door panel.
5 of 5 people found this instruction helpful.
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Customer:
April from Valdosta, GA
Parts Used:
WP99001553, WP99001359
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Wrench (Adjustable)
Door leak and leak on inlet valve
I replaced the door latch grommet just as everyone else has described on this site. It was pretty easy. I was amazed that such a little piece of rubber can let so much water get by. The inlet valve was not too bad either. Take the two bolts out that hold the bracket to the dishwasher. Remove the rubber hose on the back side and take loose the two electrical connections. My water line was long enough to pull it out in front of the dishwasher. Then I took the water line loose and removed the fitting. Installed the new one in reverse order of what I just described. These items took care of the bulk of the leaking problem. But I am in the process of ordering a new door seal which I hope resolves the rest of the issue. Also make sure you check the upper and lower control arms to make sure the spray holes are free of debris. This dishwasher was full of pieces of clear plastic that caused the spray arms to spray indirectly and towards the cracks of the doors.
5 of 5 people found this instruction helpful.
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Customer:
Robert from Hamlet, NC
Parts Used:
99002354
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
We had to replace the soap dispenser door because it wouldn't open during the wash cycle.
Open the soap dispenser door. On the top right side, there is a round pin holder. Take a small brad or nail and knock the pin out from right to left. Hold the door in place and after the right side pin is out, carefully slide the door up and to the right in order to remove the pin and spring from the left side slot. Notice how the spring is inserted in the slot as it has to go back in exactly as it came out. (short end first. Long end last.)

Put the spring on the left side pin and reinsert the door into place and then tap in he right side pin.

You're done but you won't know that until you run the dishwasher and if the dispenser door is open
at the end of the wash cycle, you did good. If not you have to reinsert the spring properly or buy a new spring if you've damaged the old one.

Good luck.,

RBM
5 of 6 people found this instruction helpful.
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Customer:
David from Elgin, TX
Parts Used:
WP99001553, WP99001291, 99001289, WP902899
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
The soap dispenser door would not open
I used a torx driver to remove the seven screws holding the inside door panel in place. Flipping it over exposed the dispenser mechanism. There were two hex nut screws holding the whole assembly in place and two wires attached to the wax motor. As an afterthought I had ordered the sealing grommet for the latch, and as it turned out, the main problem with the sticking latch was that the grommet had worn out and allowed the hard soapy water to leak into the slider assembly and build up a hard crusty residue that had helped to ware out the old wax motor. After completely disassembling all of the parts, I scrubbed the residue out of the housing, replaced the slider, latch, spring, and grommet. Next I snapped the new wax motor into place and connected the two wires. The whole thing went back in place and the two hex screws went back to hold it all together. Finally, the seven torx screws went back to put the door back together. The whole repair went without a hitch.
5 of 6 people found this instruction helpful.
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Customer:
Peter from San Jose, CA
Parts Used:
WP902894, WP99001553
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
leaking door- Dispenser Door Latch Grommet
Myscanning other reviews i saw mention dishwahser developed a small leak on RHS of door. I assumed the door gasket and planned to order that. On of the dispenser gromet which is only a $5 part so ordered that as well. I first replaced the door gasket which is an easy 10 mins job and ran the dishwasher again, but it still leaked.

I then removed the 7 torx screws on the door panel which came away easily. It was obvious that water was in there, so i removed the two screw on the dispenser with a nutdriver to replace the grommet. This process took 20-30 mins. After reassembly the leak was gone.

Without the comments on the website i would never have thought of the disepenser as source of the problem.
5 of 6 people found this instruction helpful.
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All Instructions for the DWU9962AAB
76 - 90 of 756