DWU9962AAB Maytag Dishwasher - Instructions

I first changed the dispenser door latch grommet, which was very eazy except for the left side nut screw which was a little awkwaed to get to with the nut driver. Not a big problem but difficult enough that i stripped the threads (plastic) and had to get a larger screw which is working fine so far. Since the grommet didn't stop the leaking although it was obvious it was leaking from the soap trail. I ordered the gasket and got it very promptly put it on and guess what. Still leaked some. I discovered when they installed the dishwasher the door appeared to be warped. To fix this there are two door tension springs under the bottom panel. By adjusting these with a log screw driver problem finally solved.
It is good to have not only a great place to get parts but the idea's from others are terrific. Although this washer is 15 years old it looks new and now acts new. Thanks so much for good service and advise.

First I installed the spray diverter,then I installed the discharge housing nut and tightened it down. Last I snapped on the spray diverter cap.

Very easy to do. Used needle nose pliers just to get a first grip on the door gasket and then pulled it completely out. Pulled up the Water Deflectors by hand. Cleaned the gasket trough with a soft cloth, warm water and dishwashing detergent. Rinsed. Then simply pushed the gasket into the trough, lightly tapping into place, then pushed on the water deflectors, and no more leak!

Took off bottom plate for access. Slid part that holds bottom of spring forward so I could reach it without pulling dishwasher out of position. Hooked spring to bottom attachment, then connected door spring linkage to holder that is attached to the dishwasher frame. Adjusted the tension with the tension screw and buttoned up bottom plate.

Removed the old gasket, without tools, and fit the new gasket into the space, making sure it was in the groove correctly all around, job done, works great. The ordering of the gasket on this site was easy and the shipping time was amazing, one day. Would use this company again, and recommend to anyone needing parts that wants to do repairs themself. I am sure saved a whole lot over hiring someone, and got the job done sooner also.

I removed the dishwasher to outside the house and examined it for signs of leakage. Found 2, one at the water injector and a second at the bottom right of the front door. In checking the water injector I found that a large roach had crawled in and died which was blocking the inlet into the dishwasher. I cleaned that out. I examined the door and seal but could not find any obvious source for the door leak. I purchased locally a door seal and installed it. I connected the dishwasher up to water and electricity using a grounded plug. I also hooked up a drain hose (be sure to put an elevated loop in it to keep the water from draining before being pumped out). I ran the dishwasher and found water still dripping from inside the front door during the wash cycle only. After unplugging the dishwasher, I removed the door's front decorative panel (2 screws, one on each outside lower edge) and began watching through one of the 1.5" holes punched in the door metal panel. I noted that during the wash cycle only, water was dripping from the area of the soap dispensor release mechanism. I the inner door plastic panel, by removing the seven screws. I also had to remove the dispensor release actuator since I could not pull the 2 wire connectors off without fearing I would break the mounting tabs off. I released the tabs that held in the actuator easily with my fingers freeing the actuator from the inner plastic panel. The only place that I could see an opening was the the release arm and its rubber seal. However the rubber seal was heavily caked with hardened detergent. Feeling that the seal rubber was probably hardened and cracked, I released it. I had to remove the release arm assembly held in with 2 screws. I reassembled the assembly with the new seal in and ran the dishwasher. No leaks. I did find that if I had just pulled the seal and rubbed it between my fingers the dried detergent would break off and the rubber itself was fine. Should have tried that first. I did replace the dispensor door because of crusted detergent on the door seal. I could not get the crusty stuff off without tearing the seal. I used a small thin punch to push the hinge pin (non spring side) from the plastic inner panel to the dispensor door side releasing the hinge and allowing the door to come out. Reinstalled the pins and spring into the new door. After putting the dispensor door in place, I pushed the hinge pin (non spring side) through the door hinge into the inner plastic panel.
I also wanted to improve the cleaning level that had decreased over the years. I removed the uppper pump housing by removing the hand nut on the lower spray bar then the 6 T-20 torx screws. Inside the plastic filter screen. I found that the screen was partially plugged by either minerals or dried detergent. The old one was stuck slightly to the lower pump housing. I tried to poke out the debris out of each of the screen holes but was taking way too long. I did not try chemicals but since I was ordering parts made sense to have a new one shipped in. You have to snap the new screen together and align the edges before inserting it into the lower pump housing. Reassemble the upper pump housing. Be sure to clean the filter spinning arms of debris along with the lower (and upper) spray arms befrore reassembling them. Ran the dishwasher a couple of full cycles to check for leaks and found none.
FYI, the dishwasher will not clean as well if you fill it with cold water and even with the heat element, the cycles take a very long time to run through to allow for heating the water. Once I reinstalled the dishwasher, I notice an improvement in cleaning.
Good luck.

1- turn power off. 2- remove 7 screws to take door apart 3- remove 2 screws to take dispenser out. 4- i unhooked electic plug from it. 5- replace grommet and all back together. not bad to be 72 years old.

Most difficult was figuring out how to release the top rack...just flip the end pieces to the side and out they come. Next was removing and reinserting the spray head in the bottom rack...just twist and take out then align and twist into place in the new rack.

1) Remove the lower dish rack.
2) Use towel to soak up any water in the dishwasher.
3) Remove the bottom plate on the dishwasher front.
4) Remove clamp from around the discharge hose. Some water will drain out so have towel handy.
5) Dishwasher will need to be pulled out from its built-in area in order to feed the old discharge hose out and the new one in. MAKE SURE THAT THERE IS ENOUGH PLAY IN THE ELECTRICAL WIRES AND THE INPUT WATER LINE TO THE DISHWASHER TO ALLOW IT TO BE PULLED OUT.
6) Loosen, all the way, the white plastic locking arm that clamps the pump housing. It clamps on a white corrugated plastic piece.
7) Remove the spindle arm inside the washer by unscrewing the "tower" piece.
8) Remove the screws from the pump housing on the inside of the washer.
9) Lift the pump housing carefully and remove the rubber gasket from around the housing. There is enough play to remove the gasket and put the new one on.
10) Clean the area around the housing so that the new gasket seats properly.
11) The new gasket will have to be installed before re-installing the discharge hose.
12) Re-install screws in pump housing.
13) Re-install the spindle arm.
14) Tighten the white plastic locking arm underneath the washer that locks down the pump housing.
15) The new discharge hose can now be reconnected between the sink drain and the dishwasher.
16) Dishwasher can now be put back into its place.
17) Before closing up the bottom plate of the dishwasher, it should be run and checked for leaks before finally closing up. My advice - let it stand overnight before checking for leaks. after running.

My original order was for the "Motor Gasket" in the bottom of the tub that just looked nasty. Not leaking. Replacing that was a little more complicated, but used another customer's recommendations and worked great. Ran an empty load to check for leaks and thats when we discovered that we had a leak on the side of the darn thing. So we ordered the "Injector Seal Ring. Got it in about 5 days and after installing, (2 seconds), we still had a leak! Soooo, ordered the "Water Inlet Injector". 5 days later, we have NO MORE LEAKS!!! I would STRONGLY suggest that anyone who has a leak at the Water Inlet, order a new Injector right along with the Seal Ring. The shipping and handling was WAY more than the price of the parts. I'm happy to say that my 10 year old dishwasher is running like a champ. Thank You.

Removed old door gasket and water deflectors and replaced with new. Got the gasket in backwards at first. Removed and rotated 180 degrees and it went in properly. (Used tech video provided by parts select to help me.)

Though the old gasket was definitely bad, water still leaked after replacement.

Key issue ...... over time, contamination has accumulated in the water shutoff lever assembly and also on the shutoff microswitch underneath the internal water float, making both sticky and non-responsive to water level. Water had been overfilling. (probably defaulting to a maximum number of seconds to fill). ALSO - original installation was not totally level, with back of tub higher than the front.

Leveled tub. Removed mocroswitch and lever and cleaned both of sticky grease.

No more leakage.. basic problem was actually overfilling, allowing water to surge into the lower internal door vent upon pump startup.

Ron
Mount Airy, MD

Figured out that the only thing that could be causing this was a bad inlet valve. Repair was really easy. Didn't even have to pull machine out from under cabinet. First removed kick plate. Then placed towel under the old valve. Undid the power connections and water lines (in and out). removed the to screws holding the valve to the body of the washer. With the valve free, removed the brass elbow and installed it on the new valve. Reinstalled the valve and all connections. Works like a charm.

Took the replacment rack out of the box and found that it was the proper one. Had to rotate out the water director tower from the orignal rack and install it in new rack which took a few seconds to figure out . it was time to discard the ailing rack! Apparently the dish soap can attack the rack materia if there is any metal exposed and rot it out like rust so when this happens time for a new one. Otherwise there are no pins to support the bowls and plates in the lower section.

Simply remove the washer nut,then pull the float assembly. As far the lever,just unscrew the screw and replace the actuator lever. What was great about everything I was able to go to the presented diagram. This allowed me to find the exact parts I needed. Of course make sure you have the model number.

Our dishwasher got to the point where it would not complete a wash cycle. I found that by jiggling the door latch, the dishwasher would whir back to life. For awhile, if I put a clothespin on the door latch, somehow enough pressure would be put on the switch to keep the dishwasher going. Finally, the dishwasher refused to cooperate...so I ordered a replacement switch.

The repair was easy. I only had to remove the interior door panel, unscrew the metal bar at the top of the door and underneath the door panel, then remove the black plastic shield. After that, it was just a matter of wiggling the old switch out and wiggling the new switch.

CAUTION: Be very sure that the power to the dishwasher is turned off. I got a scare because I thought the circuit breaker was off, but I had flipped the wrong one and suddenly, with my fingers very close to the bare connectors, the dishwasher came back to life briefly. I ran downstairs and found the correct circuit breaker and all was fine after that.