KDTM354DSS0 KitchenAid Dishwasher - Instructions
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- Customer:
- Dorothy from BILLINGS, MT
- Parts Used:
- W10727426
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
the tines in the upper basket of the dishwasher were falling apart
Removed the old tines by pushing out the clips on the end and then installed the new tines and applied clips - took 10 minutes worked slick and the washer basket looks to be brand.
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- Customer:
- Fred from Kernersville, NC
- Parts Used:
- 8269144A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
old hose possible leakage
put new hose on, very easy.
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- Customer:
- WILLIAM from SYRACUSE, IN
- Parts Used:
- W11177741
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The door gasket leaked water at the bottom of the door, No visible gasket damage.
I removed and reinstalled the new gasket per the video instructions, but I found the corners to be much harder to install than indicated. I finally used a large, flat, dull screwdriver to carefully push the gasket all the way in, and used my fingers to feel whether the gasket was all the way in. I figured if the gasket wasn't all the way in, I would have a leak at the bottom of the door because the top of the gasket would stick out farther than the bottom, which is exactly what the original symptoms were. Perhaps I didn't need a new gasket? There was no visible damage. Pushing in the corners of the original gasket may have fixed it, but the new gasket worked perfectly! Thanks, Part Select!!
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- Customer:
- Thomas from WEST WARWICK, RI
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
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- Customer:
- Derek from ROCKFORD, MI
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Dishwasher Not Draining
The video included with this part is perfect. Unplug the dishwasher, take off the front trim piece, remove the drain hose from the pump, unclip the power, press the little clip that holds the pump in while turning it counter clockwise to remove. Then just do that in the opposite order to put the new one in. Just make sure you hear it click when you twist the new one on so you know the clip has engaged. Super easy.
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- Customer:
- Peter from JERICHO, NY
- Parts Used:
- WP8270020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
Door spring broke-Door falls down
Remove the mounting screws that hold the dishwasher under the counter top. Remove dust cover plates at the bottom of the machine. The machine will have to be pulled out, so turn off the water to the machine. Usually under the kitchen sink. Disconnect water supply and push it out of the way so the dishwasher can be pulled out. Pull machine out enough so you have access to the door cables and springs. The door will have to be in the closed(up) position to do the repair. Usually only one side is broken. Start with the broken side and copy the working side when installing new parts. Then repair the working side. To get the working side apart just pull on the spring and disconnect it from the cable. Do the reverse to reinstall.
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- Customer:
- Daniel from WELLFLEET, MA
- Parts Used:
- W11259786
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Upper rack ball bearing track failed
Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
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- Customer:
- Ray from LAWRENCEVILLE, NJ
- Parts Used:
- WPW10546503, WPW10340542
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Draw not sliding properly. Water manifold low pressure.
Remove entire top rack and place on a large flat work surface. A small screwdriver is needed to release several plastic clips holding the upper drawer slider brackets and manifold in place. Carefully pry the clips free of their mounting holes and remove the bracket. Take some time to study how things are held together before removing anything since one plastic clip is closely affected by the others. Without pictures, and a video, it's really difficult to put into words. I must stress, do not force anything. When disassembling, use the opposite side to as a visual aid to reassemble.
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- Customer:
- Lance from New York, NY
- Parts Used:
- WPW10195417
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
All wheels on lower dish rack wheel assembly were broken making the dish rack very difficult to push into dishwasher and remove it.
All four original wheel assembly's were difficult to pop out so used pliers and cutter to brake original part and remove it. Nothing on the original wheel assembly was needed for the repair so braking them off was ok. The new wheel assembly parts, with two wheels on each (4 total), two wheel assembly's on each side of the rack, were easy to install- no tools needed. Each wheel assembly just popped right into place.
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Door just fell down
Hardest part was pulling dishwasher away from cabinet, making sure to not disturb water and drain line. I replaced both door springs which are on the two sides and attached to the dishwasher frame towards the back. This necessiatated pulling the dishwasher about 2/3 out of cabinet. After attaching both springs to frame, replacing the balance kit was a breeze .One screw to remove and then replace with new pulley unit. Attach the supplied cord with attached fittings to spring and then around two pulleys and mounting point on frame. Done . Push dishwasher back into cabinet, reattach two screws to underside of counter. Probably did not require new springs as they seem heavy duty and were not broken upon examination but ordered them also and replaced just in case. Most problem would be with broken cord in balance link kit
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- Customer:
- Roy from HIGGINSVILLE, MO
- Parts Used:
- WP8269145
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken Mounting bracket
Removed old part and replaced with new part
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Slide Track both sides
Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse
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Tines had rusted off.
Removed old tine rows and replaced with the new parts. No tools were needed. Each was replaced one at a time so the old ones could serve as a model for how the new ones were inserted and attached. Not much more complicated than changing a light bulb. Parts appear to be good original equipment quality but quite pricy for these very simple pieces.
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- Customer:
- Joel from NEW YORK, NY
- Parts Used:
- WPW10195417
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
A wheel on one of the bottom rollers was falling off
I give you a 5-Star customer review.
When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.
I cannot thank you enough. Excellent service! Definitely 5-Stars!
When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.
I cannot thank you enough. Excellent service! Definitely 5-Stars!
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The track that allows top rack of dishwasher broke on both sides
Removed screws holding dishwasher in place. This dishwasher has one one the left and right side after you open the door hidden behind a plastic hole cover that you can pry out of place with a putty knife or some other thin tool. After this pull the dishwasher out about halfway and there are 4 screws on each side of the dishwasher (on the outside) that hold the top track assemble. Just unscrew these with the appropriate sized socket, remove the old track and screw in the new track. Super easy. Anybody can do this.
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