KDTM354DSS0 KitchenAid Dishwasher - Instructions

I give you a 5-Star customer review.

When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.

I cannot thank you enough. Excellent service! Definitely 5-Stars!

Hardest part was pulling dishwasher away from cabinet, making sure to not disturb water and drain line. I replaced both door springs which are on the two sides and attached to the dishwasher frame towards the back. This necessiatated pulling the dishwasher about 2/3 out of cabinet. After attaching both springs to frame, replacing the balance kit was a breeze .One screw to remove and then replace with new pulley unit. Attach the supplied cord with attached fittings to spring and then around two pulleys and mounting point on frame. Done . Push dishwasher back into cabinet, reattach two screws to underside of counter. Probably did not require new springs as they seem heavy duty and were not broken upon examination but ordered them also and replaced just in case. Most problem would be with broken cord in balance link kit

Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse

Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!

All four original wheel assembly's were difficult to pop out so used pliers and cutter to brake original part and remove it. Nothing on the original wheel assembly was needed for the repair so braking them off was ok. The new wheel assembly parts, with two wheels on each (4 total), two wheel assembly's on each side of the rack, were easy to install- no tools needed. Each wheel assembly just popped right into place.

Pulled dishwasher out from under the counter, removed faulty seal, installed new seal. Easy to understand directions are on web site.

Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.

I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.

Actually, I found a video on Youtube with excellent instructions once you got past the really simple stuff like disconnecting power and water and drain.
I would recommend just finding a fairly similar model on Youtube and follow their directions. It was really easy.

Followed the easy how-to video from PS. It was as easy as changing a light bulb.

Looked on you-tube and it was so easy. Pump on bottom right. unplug pump and do a halfway turn. Plug the new one up and place the pump on, and turn halfway and its on. START your dishwasher

I followed the video on the site and it worked perfectly!

Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch

I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself without help from my husband. My daddy would've been so proud. :)

Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then try and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.